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Quality Inn & Suites Charleston - Civic Center

2.5 star property
Hotel in Charleston with free breakfast and a fitness center

Choose dates to view prices

Quality Inn & Suites in Charleston's business district offers a practical retreat. Guests enjoy a free breakfast buffet, gym, WiFi, banquet hall, meeting rooms, and extended parking. The staff consistently earns praise from visitors.

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included
The current price is ￥11,655
￥13,172 total
includes taxes & fees
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Iron/ironing board, Internet, bed sheets

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Dining table
TV
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, Internet, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Shower/tub combination
Coffee/tea maker
Desk chair
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Iron/ironing board, Internet, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dining table
TV
Private bathroom
Shower/tub combination
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

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Nov 30 - Dec 1
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About the neighborhood

Map
25301, WV, Charleston, 1010 Washington Street E

What's nearby

  • Clay Center for the Arts and Sciences - 3 min walk - 0.3 km
  • CAMC General Hospital - 6 min walk - 0.6 km
  • Charleston Town Center - 8 min walk - 0.7 km
  • Charleston Coliseum & Convention Center - 12 min walk - 1.1 km
  • West Virginia State Capitol Building - 3 min drive - 2.8 km

Getting around

  • Charleston Station - 11 min walk
  • Charleston, WV (CRW-Yeager) - 12 min drive

Restaurants

  • ‪Fife Street Brewing - ‬6 min walk
  • ‪Mea Cuppa - ‬5 min walk
  • ‪Soho's - ‬5 min walk
  • ‪Short Story Brewing Charleston - ‬6 min walk
  • ‪Charleston Bread - ‬5 min walk

About this property

Quality Inn & Suites Charleston - Civic Center

Hotel located in Downtown Charleston
Quality Inn & Suites Charleston - Civic Center provides amenities like a free breakfast buffet and a gym. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • Free self parking
  • Luggage storage, meeting rooms, and a TV in the lobby
  • Coffee/tea in the lobby, an elevator, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 140 rooms include comforts such as air conditioning, in addition to amenities like high-speed internet. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations
  • TVs with cable channels
  • Refrigerators, on-request microwaves, and coffee/tea makers

Similar properties

Exterior
Country Inn & Suites By Radisson, Dunbar - Charleston
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 595 reviews
The price is ￥12,964
￥14,650 total
includes taxes & fees
Nov 23 - Nov 24
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Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Charleston Plaza
Motel 6 Charleston WV Hotel
Best Western Charleston Plaza Hotel
6 Charleston WV
Quality Inn Charleston
Quality Charleston
Quality Inn Suites
Quality Inn & Suites Charleston - Civic Center Hotel
Quality Inn & Suites Charleston - Civic Center Charleston
Quality Inn & Suites Charleston - Civic Center Hotel Charleston

Frequently asked questions

Is Quality Inn & Suites Charleston - Civic Center pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Quality Inn & Suites Charleston - Civic Center?

As of Nov 12, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Charleston - Civic Center on Nov 30, 2025 start from ￥11,655, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn & Suites Charleston - Civic Center?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites Charleston - Civic Center?

Check-in begins at 3:00 PM.

What time is check-out at Quality Inn & Suites Charleston - Civic Center?

Check-out is at noon.

Where is Quality Inn & Suites Charleston - Civic Center located?

Located in Downtown Charleston, this hotel is steps from Avampato Discovery Museum and Clay Center for the Arts and Sciences. Children s Theatre of Charleston and Callen McJunkin Gallery are also within 5 minutes. Charleston Station is 11 minutes by foot.

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Reviews

Quality Inn & Suites Charleston - Civic Center Reviews

6.8

6.8

Cleanliness

7.0

Location

7.8

Staff & service

6.4

Eco-friendliness

6.2

Property conditions & facilities
Rating 10 - Excellent. 254 out of 1004 reviews
Rating 8 - Good. 263 out of 1004 reviews
Rating 6 - Okay. 187 out of 1004 reviews
Rating 4 - Poor. 152 out of 1004 reviews
Rating 2 - Terrible. 148 out of 1004 reviews

Reviews

10/10 Excellent

Travis

Liked: Cleanliness, amenities
It was a nice cozy stay will be staying again
Stayed 2 nights in Sep 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very welcoming and pleasant.
Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service
The hotel is off the beaten track, but the service was good and the staff were friendly.
Stayed 1 night in Sep 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for an overnight stay during travels
Stayed 1 night in Jul 2025

8/10 Good

JAMES

Liked: Cleanliness, staff & service
Not bad overall. Parking very tight. Room was clean,but really big stain on carpet.
Stayed 1 night in Oct 2025

6/10 Okay

Elena

Disliked: Cleanliness
Room needs some updates. Floor lamp shade was very dirty with stains. Bathroom rusted.
Stayed 1 night in Nov 2025

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Room was clean and spacious. Water did not work properly in tub. Only hot water was available to shower. 1st world problem bust still should have been able to regulate the water temp.
Stayed 1 night in Nov 2025

6/10 Okay

Denise

Liked: Staff & service
Two people were yelling at each other on the hallway at 2:30 am.
Stayed 2 nights in Oct 2025

10/10 Excellent

Preston

Liked: Cleanliness, property conditions & facilities, room comfort

Great budget friendly hotel

This is a great place for anyone traveling on a budget. It was clean and the property was in pretty good shape. It's hard to beat this place when you're considering the low price, location, and quality. It's close to great food and drink spots. The front desk staff were all friendly. The bed was comfortable, too. I highly recommend this place.
Stayed 1 night in Jul 2025

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was comfortable, had a good free breakfast, and was close to the attractions we planned to visit.
Stayed 3 nights in Mar 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the staff and accomodations. Parking mg is noisy, but in a downtown location.
Stayed 1 night in May 2025

8/10 Good

Kristaleigh

Liked: Amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Feb 2025

2/10 Terrible

Arnold

Disliked: Staff & service
No pool, kids we’re very disappointed
Stayed 1 night in Jun 2025

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and easy check in
Stayed 1 night in Jul 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional! Made our last minute stay relaxing.
Stayed 1 night in Oct 2024

6/10 Okay

Heather

Disliked: Cleanliness
The staff was extremely friendly. I did nitice that neither bed had been changed from the previous people and the room needed a good remodel. The chair had a big red stain and the bathroom had several places that needed fixed. There was also a bad smell
Stayed 1 night in Jun 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
The clerks were extremely nice!
Stayed 1 night in Jan 2025

8/10 Good

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the staff the room but the crackheads outside fighting wasn't cool ..not their fault tho
Stayed 1 night in Mar 2025

6/10 Okay

Velma

Nothing Worked

First the TV didn’t work so they moved us. The sink didn’t work great . Then nothing worked in the hotel. The ice machines and vending machines not working.
Stayed 2 nights in Jul 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
My general impression is that this is a nicer mid-range hotel that was built without a good understanding of the location. Charleston isn't a "bad" city, per se, but this specific area is a little sketchy. The hotel itself was very nice - staff was great, rooms were big and nicely appointed, a little wear-and-tear but nothing major. I wouldn't have felt super comfortable walking around the immediate neighborhood to find a place to eat (especially with our two kids) and the fact that we had to park in an open, unsecured lot put me on edge a bit. All that being said, it was a good value for a night's stay, and I genuinely hope that the neighborhood improves so that this hotel lives up to its potential.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Sep 2024

10/10 Excellent

Rada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is under a very good management. Everything is in order and thoughtfully organized. Enjoyed our stay very much!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff!
Stayed 1 night in Oct 2023

6/10 Okay

Delicious

Liked: Staff & service
No towels to exchange. Ice machine all the way on 6 floor when staying on 2 nd floor very inconvenient. Breakfast staff was amazing and friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the outpatient center
Stayed 1 night in Nov 2024