Find Family Hotels in Charleston, WV

"Housekeeping tried to hide a pee stain by rotating the sheet so the stain was toward the foot of the bed. I asked for management to call me to discuss this and they never did. Disgusting. "

"The staff and bartender were excellent and very welcoming, which we truly appreciated. Unfortunately, the cleanliness of the hotel was extremely poor and very disappointing. Our room was disgustingly dirty with stains throughout, and there were plumbing issues that caused water to leak all over the floor. Based on the condition of the room, I would give zero stars for cleanliness."

"Fantastic Holiday inn all around. We left a sentimental item behind, the staff contacted and mailed it to us."

"It was a clean hotel and very nice but it’s nothing I would write home about. It’s Average."

"Very nice Good upgrades since our last visit Still would like to see coffe makers in the room "

"Fine"

"Clean room, great breakfast"

"How do you put someone on the 2nd floor in a building w/no elevator??? I had to go up stairs to get bags and luggage in : oh and the internet service would NOT WORK!!! it’s a no for me "

"The staff was excellent"