My room had several spots of hidden black mold that I found after waking up with severe congestion and a headache. Not healthy or safe and definitely gross. When I went to report this issue, no manager or other staff was available to speak to at the front desk. I had to speak with somebody on the cleaning crew and they had me email pictures to the location email, but no response was ever made and I had to check out online without resolution of this issue. It has been 3 days since my stay and I have not yet been contacted about this issue.
Much less important, but the free "breakfast" was 1 type of cereal, an apple, and yogurt. Pretty disappointing.
Luke
2026 年 4 月に 2 泊滞在
4/10 (不満)
Stacey
家族旅行
2026 年 4 月 13 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Chose this hotel because it had a hot tub. The “hot” tub wasn’t even warm. It was room temperature at best. We waited to get it because there was a couple with a baby in the hot tub.
The room was not clean - sticky soda on bathroom vanity counter and a spot of blood on the bathroom floor behind the door.