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「AC didn’t work but they got us a new room」

「This Holiday Inn Express was very clean, the staff was helpful and friendly, and the breakfast had the consistency that you’d expect from a Holiday Inn Express! Parking is $25 a night, though, which felt slightly exorbitant and definitely racks up quickly. 」

「Beautiful historic property. If you like historical hotels this is nice one. Staff was, without exception very good. I gave 4 stars because of the age and wear, which is to be expected, but might bother travelers who prefer newer properties. Great blackout curtains. The hotel bar was good.」

「The hotel was very clean. The employees from start to finish we’re amazing.」

「Hotel was clean. Staff was polite. Not much variety at the dining room.」

「Great room, great vibes, super clean and well maintained property. 」

「happy stay!」

「Staff were friendly and helpful. Breakfast was good and the room was clean. 」

「Very nice room, great staff. Would not feel comfortable walking around area at night.」

「The front desk staff were exceptional. They were really the stars of my entire trip. They allowed us to check in a little early and the room was ready, and they were nice and friendly for my entire stay. There were a lot of great options for breakfast which include waffles. Also, the homemade biscuits were the best biscuits I've tasted in a very long time. I didn't use the housekeeping service-but I'm sure they would have been just as great. Also, I visited this hotel with my daughter-and it...

「Cute boutique hotel. Nice place for downtown stays. 」

「Lovely property, with professional staff and clean facilities. Easy walk to Union Station and situated nicely in downtown Kansas City」

「The valet parkers are friendly & quick. All hotel staff are friendly. I have stayed here multiple times & never had a negative encounter. The hotel is always beautiful & the lobby and elevators take me back in time. The rooms are clean, and I love the beds & bedding. 」

「Good environment!」