セロ・ツァンクヒル周辺のホテル

「Owners and staff were amazing. They lined up private tuktuks and boats when needed and gave great suggestions for places to visit on the lake. 10/10 recommend 」

「Paula is one of THE BEST hosts I’ve ever had. She was friendly, checked in on us, and was always quick to respond. Enrique (the onsite staff) was also very helpful. The casita is cozy and small, but beautiful - the lake view is unmatched! The dual shower is pretty awesome as well. The lake water is clear and extremely pretty. Now, here’s my honest review: Come here if you want to DISCONNECT. The WiFi signal isn’t strong. Your phone service probably won’t work well either. The casita is on a...

「The complex was extremely well kept and the room was clean and comfortable. The complex was quite difficult to find even with the provided instructions, we only found it because a local showed us the route. The area has a lot of construction so it is quite loud during the day. The balcony was not used as we had hoped because the drilling was constant all day. Also it would be nice if the balcony had seating. The staff are very quick to respond which was helpful because the toilet did not work...

「Mala experiencia. Cobro de la estancia por duplicado ya que Hotel cobró de nuevo estancia cargando a la tarjeta. Problema reportado pero no solucionado: no reintegro aún. 」

「The staff were very welcoming and friendly. They answered all my questions. The rooms were spacious. I liked all the seating around.」

「water pressure on shower needs adjustement.」

「This property was not at all where Expedia said it was. I ended up getting a message on WhatsApp and had to follow a video to get to the property. It was in a small alley and no directions. Had to use context clues to find a restaurant that was in the video and follow from there. We were waiting by the door for a while because someone had to come unlock it for us. I booked the top room and got the room under it. The top room was taken. I ended up becoming extremely disappointed with this because...

「Do」

「Clean room and kitchen 」

「I absolutely loved my stay at Hotel Casa Ki’iil. The location of the hotel was perfect. It was about a 7 minute walk to La Calle de las Sombrillas and a short tuk tuk ride to anything else in San Juan or San Pedro. I got the lake view room, had a beautiful view of the garden and the lake. The staff were so so sweet and very helpful. They helped me order a public/private lancha to the hotel’s dock, gave me directions and recommendations, and even helped me get into the lake with the kayak....

「The most amazing view. We spent a lot of time just at the hotel because of the gorgeous view. You can also use the kayaks free of charge. Very close to the boat deck and very kind and helpful staff. Very nice breakfast was also included with our reservation. We also had dinner at the hotel restaurant which was delicious」

「I had a good stay overall, but there was one serious issue. Around 2 a.m., someone opened my door and tried to enter my room. I reported this to the receptionist, but was told there are no CCTV cameras in the common areas. For the safety of guests, I strongly recommend installing security cameras.」

「Nada de mantenimiento en la habitación estuvimos 3 días y nunca nos limpiaron el cuarto ni votaron las basuras ni nos dieron papel ni jabones , la cama de la habitación súper incómoda, no tiene ni aire acondicionado ni abanico. La vista es buena y los desayunos buenos también 」

「Los huéspedes deben hablar de manera considerable, para no molestar a los que duermen. Los anfitriones son excelentes, muy atentos y amables en todo momento, recomendado 100%」

「loud music are played near the hotel late at night.」