センタービルのセンターパーク周辺のホテル

「チェックインして部屋に入ったら、全く清掃がされておらず、前に宿泊されていた客のゴミや使用済みタオルが山積みされてベッドも汚い状態でした。部屋自体も汚れた状態でした。 その後、チェックインデスクに戻り、状況を説明したところ、1時間以上待たされました。 翌朝、子供のクロスカントリーの重要な年に一度の州チャンピオン決定戦大会で早朝出発だったのに遅い時間に就寝になってしまいました。 今までの宿泊で最悪の気持ちになりました。 宿泊代を返金して欲しいくらいです。」

「日本から初めてのアメリカ出張で利用しました。何の不安も不満もなく、快適に過ごせました。フロントの暖かい対応に感謝です。」

「My children and I took a road trip from Tampa to Louisville ky. I really need to stop and let the kids tun wild and I need to rest myself.The hot tub and pool was amazing... The stuff, Bre at the front desk was very helpful. And Rayshawn was the nicest waiter to my kiddos at breakfast. Highly recommend by this mom and kids! Thanks to the beautiful hotel and it's wonderful employees. ❤️ thank you」

「Breakfast is fruit, yogurt and bread. It can't be helped with covid.」

「Would not recommend」

「I’d rather not say how I truly felt about this stay.」

「ビジネスで利用したので寝るだけだったが、不満は何もない。 」

「It was good the breakfast needs some work it was nothing but fruit.」

「The hotel was not clean. My room had a water leak from the ceiling, the room was not clean to a satisfactory standard, and the sheets and towels had a mildew odor. I will not stay here in the future nor will I recommend this hotel to anyone. Furthermore, when I was trying to checkout, the front counter was closed.」

「I was unable to check in due to an issue with my reservation. The room was listed online at one rate, but when I arrived at the property, I was informed that a significantly higher rate would be required. The staff was unable to offer a satisfactory solution or assistance regarding the discrepancy. It also took a considerable amount of time to reach someone for help after arriving at the property. Overall, the experience was frustrating, and I was disappointed with the level of customer service...

「価格の割にリーズナブルです」

「The staff was very helpful and courteous.」

「We arrived very late and check-in was a breeze. The staff was extremely nice and friendly. After 12 hours of driving with two small kids, we were ready for bed. The beds were extremely comfortable which made it easy to fall asleep. We woke up and had breakfast and my boys enjoyed what they had served. Scrambled eggs, sausage, and biscuits and gravy. Before breaking down the breakfast area, the hotel staff came out and asked if there was anything additional they can get us before they closed the...

「Wonderful. Loved the 1 bedroom king suite with kitchen living room, 2 tvs, balcony.」

「The location was perfect for our business at the Air Force Base. The only thing I had a problem with was the entrance because it shares a driveway with another business. It gives you the feeling you're going to the blue painted candy store but if you turn left as you pull into the parking lot there's a driveway and the front of the hotel is at the end of the driveway. Maybe a bigger sign would help. All in all our stay was wonderful. Will go back if we have a need to.」