Find hotels near Caswell House, Austin from ￥30,733

"This hotel is in the middle of downtown Austin. It is very loud and has a lot of homeless in the area. There is construction right. Ow and it was very difficult to get to the property. Check-in was great. Helpful customer service. Parking is $55 for self parking. I was told if I wanted to valet it would be $75. The location is right by I-35. Be mindful of this because there is the freeway noise, the construction noise, construction. The room “looked” clean. But, we all had red bumps that itch all over. The TV in the room did not work. It said network issue and to contact front desk. This is not something I expected from Fairmont. I will not be returning."

"The hotel is fairly old so many areas may have been clean, but didn't look it. The ice machine on the 3rd floor had no ice. And I guess keeping with the times there were no niceties like shower caps or swabs. The air conditioner worked nicely. Finally, on checking in, we only received 2 cookies for 3 guests because they were afraid they would run out. Petty, I know but there it is."

"Room 759 had stained floors dirty walls the hallways looked like a vacuum hadn’t been ran on them in weeks. Felt ripped off for 400 a night. Me or my 150 employees will never stay here again. Offer to comp me resort fees and a breakfast. This is a management issue definitely.When your manager lacks the vision or initiative your product lacks appeal. If I wanted dirty I would have stayed at the super 8 "

"This was clean and well maintained. Checking in and out was easy ans smooth. The hotel is in a great location, lots of restaraunts and bars around within walking distance."

"We enjoyed the breakfast and at check in Damion he is so very nice and we come back due to his nice personality! "

"Check in was easy! Vallet was efficient and friendly! Room was comfortable and clean. Fitness center has Peleton equipment and was spacious- free weights and machines were up to date and well kept. The location was perfect for easy access to great restaurants and 6th street. We will definitely stay again and recommend to friends and family! "

" Great hotel "

"The staff and service were excellent, however, all restaurants were closed due to either renovation or a private event. We were given a credit to use for room service and then the food was a disappointment. We couldn’t even use the pool until the following day either."

"The place was horrible. "