Castella Vacations from ￥169,492

Nice hotel for a weekend stay

Our experience at the hotel was great! Mini romantic getaway. The staff was awesome! Kind and genuine. Everything was almost perfect, except for: 1. Not receiving the room I had reserved. After the valet guy helped us move in our belongings, he noticed there was no iPad for controlling of the lights (not a big issue). But after following up for us, they then offered us another room that had an iPad and happened to be exactly the room we had been anticipating. I was about to talk to the front desk when this opportunity came up, so, it worked out on it's own. 2. One of the chairs by the "mini library" was dirty; crumbs in the crevices. And the rug was pretty stained by the main table in the living room. 3. We found two spiders in our stay. One which bit my partner. I mean, insects are insects, but it was a surprise to find two. One we could ignore, but two, we were like, "alrighttt what's going on here" 4. We asked for ice at night around 1030-11pm. I first asked if there was an ice machine. They said no, but that they could send some ice up from the restaurant. Time passed and no ice ever showed up. We can surpass that but there was no other way to cool down some water or drinks considering their mini fridges are only for their resaled beverages. Overall, it was a nice getaway.

Great stay! Would love to stay again!

Stayed for 4 nights, was quiet, was next to a main road but it was ok. You have to request to clean the room, I would think that would be a given. Overall I would stay here again.

Staff was friendly. Room was on the dirty side, especially the floor. The water pressure in the shower was good but the shower head was coming out of the wall and was only about 5 ft high causing you to have to bend down to have the water pour over your head. Bed comfort was okay but the pillows were terribly lumpy. I’d recommend wearing ear plugs as to not be woken by the sirens going by at all hours. Overall, it was just an okay stay.