I was in a room with a king size bed with a friend. I asked for another set of towels. I was told that rooms with king size beds only get one set. I went higher and was told I could get another set but the cleaning ladies said no. They said it's against the policy. It does not make sense. Now there are two ladies telling me I can't get towels for the other person in my room even though the person at the front desk said yes. I got my towels but their policy didn't make sense and it's obvious that the towels were more important than the customer.
宿泊されたお客様
2017 年 6 月に 1 泊滞在
2/10 (非常に不満)
Jamie、Weirsdale, Florida
2017 年 6 月 12 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Horrible, Unsafe, Bedbugs
If I could rate this place a 0 it would be too high of a rating. We ended up checking out early and going across the street for the remainder of our say in Newman after a day and a half. The carpet was completely soaked from the refrigerator nearly to the door. The stool was barely bolted to the floor. Sink was all stopped up and they laid linoleum squares over tile that was completely broken loose resulting in me slipping and spranging my foot. What really put the icing on the cake is when we woke up and my 3 year old was completely cover in head to toe in bed bug bites! The lady at the front office was extremely rude. Claimed the bites couldn't have came from their establishment even after I took my son and captured one of the tiny red bugs in a cup up to the front office. Claimed it was impossible because they spray for them monthly.. we hadn't stayed in any other rooms before we stayed there on this trip and I certainly didn't bring them with me! I will be filing a lawsuit after this horrendous experience. She refused to move us to another room as well stating our current room was completely acceptable. We've been home nearly a week and my son still has bites that are slowly going away. (Pic of bites included) this place needs to be shut down!
Jamie
2017 年 6 月に 3 泊滞在
2/10 (非常に不満)
Phillip
2017 年 4 月 16 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Not staying here again
This place was HORRIBLE. The first room literally smelled like cats has died in there recently. Overall cleanliness was very poor. Service was bad as well.
Phillip
2/10 (非常に不満)
宿泊されたお客様
2017 年 3 月 5 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Will not stay here again
Used bandaid & hairs in tub
Strong air freshener smell in room Over-powering
宿泊されたお客様
6/10 (普通)
宿泊されたお客様
2016 年 10 月 30 日
気になった点 : 清潔度
Not a bad place to stay the night, shower was awesome with plenty for hot water. The breakfast was cold cereal and stale donuts, but had other choices nearby to eat. Room was clean and we had a quite stay.
宿泊されたお客様
2/10 (非常に不満)
dont stay here、Seattle
2016 年 10 月 24 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Super 3
This is no typical Super 8.!!!!
This place is unbelievable. Like No other Super 8 that I've ever stayed in before. And I mean that in a bad way.
dont stay here
2/10 (非常に不満)
Rstreet、Florida
2016 年 9 月 26 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Don't stay here
Awful experience this was by far the dirtiest hotel I've ever stayed at. Tub had dirt rings, poop on floor next to toilet, dirty towels one with lip stick on it. Sheets had stains and looked filthy. People hanging around outside watching you like they were waiting to rob someone. I'm a fairly seasoned traveler and have never seen anything like this. The blankets looked and felt like old thin curtains. I would not recommend staying here ever.
Rstreet
2/10 (非常に不満)
宿泊されたお客様
2016 年 8 月 31 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Not wrth 66 bucks
The room was in poor condition. I felt very learly about sleeping in the bed. It seemed that the linens may have been used.
宿泊されたお客様
10/10 (非常に良い)
Odarmis
2016 年 7 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Odarmis
10/10 (非常に良い)
Sheena、Florida
2016 年 7 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very nice only 1 not bad issue
The stay was very nice. The lady in the office was very nice. The only problem is that the jets on the tub did not work on room 110. Other than that it was a great stay
Sheena
2/10 (非常に不満)
Jessie
2016 年 6 月 22 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel.com is the worst ever!!!!
It was the worst experience ever!! I didn't even stay at the hotel. I didn't feel safe, the neighborhood was horrible. Then you guys hotel.com wouldn't refund my money back!!! Or give me a new hotel. You have lost my business forever!!!
Jessie
2/10 (非常に不満)
宿泊されたお客様
2016 年 5 月 3 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Paid for King room got one queen
Paid for a king room and got a queen bed instead. The toilet wouldn't flush. Had to flush multiple times to get it. There was no remote control for the tv. Horrible experience.
宿泊されたお客様
6/10 (普通)
gregory
2016 年 4 月 20 日
gregory
2/10 (非常に不満)
Audra
2016 年 3 月 28 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
the hotel and neighborhood was bad that I canceled my reservation after seeing it.
Audra
6/10 (普通)
宿泊されたお客様
2016 年 3 月 4 日
良かった点 : 客室の快適度
気になった点 : 清潔度
宿泊されたお客様
2/10 (非常に不満)
宿泊されたお客様
2016 年 2 月 4 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Sleep in your car first
One word ""nasty"
宿泊されたお客様
2/10 (非常に不満)
Greg、Ocoee
2015 年 12 月 13 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Gross hotel
It was awful. Two used Washcloths were left draped over the shower rod. The shower fixtures were falling off when I tried to turn it on. The TV was not up to par either. That hotel should be a $35 a night hotel only
Greg
8/10 (良い)
William
2015 年 12 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
William
2/10 (非常に不満)
Eric、Tallahassee, FL
2015 年 10 月 26 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Very cheap quality.
I don't think they have fixed anything since this was first built.
Eric
4/10 (不満)
宿泊されたお客様
2015 年 9 月 10 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
They try to kick me out of the hotel
They try to kick me out of the hotel in the middle of the night because the payment was not going through. This was a prepaid reservation and they were making a mistake trying to run the payment for the wrong amount. I requested to speak with the hotel owner and he didn't wanted to speak with me and they were just asking me for a credit card. They don't care about their guests, just their money.
宿泊されたお客様
2/10 (非常に不満)
James、Gainesville, GA
2015 年 8 月 3 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Never Again
The hotel needs some major upgrades. The furniture looks like it came from a second hand store. Although they had several rooms clean, I asked about an early check-in and the lady said you can check in 1 hour early. When I went to check out, I had a dead battery, so I went to the desk and asked the same lady if there was someone who could charge my car battery and she said no. Even though she had a car she was not willing to help me out. Horrible customer service.
James
6/10 (普通)
john
2015 年 8 月 1 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
One nite stay
Layover
john
2/10 (非常に不満)
宿泊されたお客様
2015 年 7 月 21 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I would never
It was a hood area with people that lived there very dissapointed
宿泊されたお客様
4/10 (不満)
宿泊されたお客様
2015 年 3 月 2 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Hotel direkt an einer Strasse
Hotel ist renovierungsbedürftig.
Das bestellte Nichtraucherzimmer roch stark nach Rauch.
Das Frühstück war ungenügend. 5 Bagels,Cornflakes ohne Milch, den Kaffee haben wir gar nicht erst probiert.
Insgesamt nicht zu empfehlen.
宿泊されたお客様
2/10 (非常に不満)
Chris、Ga
2014 年 12 月 1 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
OLD HOTEL
The hotel was horrific in appearance, so I didnt even check in...Way below my standards