Ok .. no en suite meaning shared toilet and shower and both were small rooms which is obviously not ideal but at least you know this in advance when you book, so your choice. No lifts, steep and narrow stairs, creaky floorboards, car parks a good 10 minute walk…. but, and critically, unbelievably well located for town and cathedral and very friendly and helpful staff. The continental breakfast options were fine and adequate. Place was clean and tidy, bed comfortable. So do not expect 5 star luxury, it is quirky but price was lower than other nearby hotels reflecting the issues, though nothing In Canterbury was cheap.