施設の正面

テンプテーション アット ザ タワー カンクン オール インクルーシブ - アダルト オンリーの口コミ

4.5 out of 5

口コミ

9.0

とても素晴らしい

評価 10 - 390 件の口コミ中 258 件が非常に良い" "
評価 8 - 390 件の口コミ中 78 件が良い" "
評価 6 - 390 件の口コミ中 27 件が普通" "
評価 4 - 390 件の口コミ中 12 件が不満" "
評価 2 - 390 件の口コミ中 15 件が非常に不満" "

9.2/10

清潔度

9.2/10

スタッフとサービス

9.0/10

設備とサービス

9.2/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Satomi

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
このホテルは、パーティホテルと呼ばれています。毎日パーティが開かれ沢山のイベントがあります。プールでは、沢山の人がトップレスです。夜のクラブでも同じです。滞在者は、夫婦または、カップルです。家族連れには、向きません。
2022 年 9 月に 2 泊滞在
Pamela C.からの返信 (投稿日 : 2022 年 9 月 26 日)
ゲストのさとみ様、休暇の目的地としてテンプテーションをお選びいただきありがとうございます。休暇を楽しんでいただけるように、最高のサービスとエンターテイメントを提供できることを常に嬉しく思います。 またここに来て、別のテンプテーション体験を楽しんでもらうのが待ちきれません。よろしくお願いします。

8/10 (良い)

Heriberto

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel. Staff was friendly. Food could be a bit better. It is a party hotel and we understand, but our last night was terrible. Our whole floor was very loud. Running up and down the hall, weed smell, loud music. Not from the hotel party. But a guest. We had to check out at 7AM. And the noise stopped at that time. Other than that we had a great stay.
2024 年 5 月に 4 泊滞在
Yisselle Z.からの返信 (投稿日 : 2024 年 5 月 25 日)
Dear valued guest Heriberto,We appreciate you taking the time to share your review with the EXPEDIA community. Your feedback is of vital importance for us since it lets us identify our opportunity areas, we would like to know in this case what we can improve, please share with us this information, we hope you can give us the opportunity to host you again and treat you as you deserve.Sincerely,

2/10 (非常に不満)

Sunshine

グループ旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
This place is so bad. They try to get you drunk to load you up on extra services. Let you think you cancelled once you sober up but when you go to check out they will hold you from leaving. We ordered a cabana with 3 bottles ($500) learned the next day that we did it the night before. We were wasted. Had no clue. We said no, we have a party we already pre ordered bottles for, please cancel. They said yes. We paid for the other 5 bottles, had our party in the suite. Last day we went to check out and they had the other a charge of $600. No clue how it got that much. We showed the cancellation slip we took a picture of and they said not cancellation. We got delayed trying to check out and was forced to pay in order to leave. They kept the bottles and the money and were extremely aggressive. We were in gear because they brought security and all to forces us to pay. Will never travel here again. Not safe and they are aggressive to get more money. Please travel with caution here. We went with 10 people and spent a lot of money. Total charges we authorized over 2,000 yet that wasn’t enough, they say a money grab and made us pay another $600. Worse place ever.
2024 年 5 月に 3 泊滞在
Yisselle Z.からの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Sunshine,Thank you for writing us on Expedia, we really sorry about the experience you had during your stay and the check out process, as we see in your reservation account, you only had one charge from Flame restaurant and this charge were removed from your account, you only paid for the ambiental fee that we charge all our guest as it's a government requirement to all the hotels in Cancún. We would like to bring you a better stay if you can back, so please, get in contact with our reservations department to let us know for your next stay!Sincerely,

10/10 (非常に良い)

craig

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A unique resort, and the Expedia VIP upgrade really made the trip special - I highly recommend the Lush package! The check in team of Odalys and Marco, and Mayte as hostess were fantastic. The food and servers like Lucio, Ladislau and Jesus were great. Jenni and Benjamin and Julio outside were spectacular - we loved the trip.
2024 年 5 月に 4 泊滞在
Yisselle Z.からの返信 (投稿日 : 2024 年 5 月 24 日)
Dear guest Craig,Thank you for staying with us at Temptation Cancun Resort and for taking the time to rate our property with the Expedia community, it's always a pleasure to know that we achieve our guests expectations.We hope to see you soon back soon!Sincerely,

10/10 (非常に良い)

Lysett

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were awesome, the food was great. Every day is a party day at the resort.
2024 年 5 月に 5 泊滞在
Yisselle Z.からの返信 (投稿日 : 2024 年 5 月 20 日)
Dear guest Lysett,Thank you for staying with us at Temptation Cancun Resort and for taking the time to rate our property with the Expedia community, it's always a pleasure to know that we achieve our guests expectations.We hope to see you soon back soon!Sincerely,

10/10 (非常に良い)

Serge

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
DJ needs to play more updated songs and less hard core rap. Beach should be improved.
2024 年 5 月に 5 泊滞在
Mafer M.からの返信 (投稿日 : 2024 年 5 月 11 日)
Dear guest, SergeThank you for rating your experience at Temptation Cancun Resort!Not only meeting but also exceeding our guest’s expectations is our main goal and we're glad to know that we achieved this with you. Your comments are very important to us since it is through them that we can identify not only what we are doing excellent but also what we can do to improve. Please note that we will take your suggestions into consideration to improve the Temptation experience. We hope to have the pleasure of welcoming you again soon! Sincerely,

10/10 (非常に良い)

Jeffrey Paul

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great Atmosphere
2024 年 4 月に 5 泊滞在
Mafer Mからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear guest Jeffrey Paul,Thank you for visiting us at Temptation Cancun Resort, We're excited to read that you had a great time at The Tower by Temptation, and that our unique concept was to your liking. We hope to have the pleasure of welcoming you in another Sexy Temptation experience. Sincerely,

10/10 (非常に良い)

Keata

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a Blast!!!
2024 年 4 月に 4 泊滞在
Mafer Mからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear guest KeataThank you for take your time to rate us and share ir with the Expedia community, it's always a pleasure to know that we achieve our guests expectations.We hope to see you soon back to Temptation.Sincerely,

10/10 (非常に良い)

Kristopher Thomas

2024 年 4 月に 6 泊滞在
Mafer M.からの返信 (投稿日 : 2024 年 5 月 7 日)
Dear guest Kristopher Thomas,Thank you for staying with us at Temptation Cancun Resort and for taking the time to rate our property with the Expedia community, it's always a pleasure to know that we achieve our guests expectations.We hope to see you soon back soon!Sincerely,

10/10 (非常に良い)

Brianna

2024 年 4 月に 3 泊滞在
JROMEROからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear guest Brianna,Thank you for staying with us at Temptation Cancun Resort and for taking the time to rate our property with the Expedia community, it's always a pleasure to know that we achieve our guests expectations.We hope to see you soon back soon!Sincerely,

10/10 (非常に良い)

Amilcar G

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were great, the resort atmosphere, the parties, the food was excellent!!!
2024 年 3 月に 3 泊滞在
Mafer M.からの返信 (投稿日 : 2024 年 4 月 5 日)
Dear guest Amilcar G, Thank you for staying at Temptation!We're thrilled to read that you had a pleasant stay and that you enjoyed your stay with us, making our guests live an unforgettable experience is very important for us and we're glad to know that we achieved this with you. As you noticed, we treat as royalty all our guest in order to become the best Resort in Cancun!We hope to have the pleasure of hosting you again soon!Sincerely,

10/10 (非常に良い)

Joshua

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 3 月に 4 泊滞在
Mafer M.からの返信 (投稿日 : 2024 年 4 月 25 日)
Dear guest Joshua,Thank you for visiting us at Temptation Cancun Resort, We're excited to read that you had a great time at The Tower by Temptation, and that our unique concept was to your liking. We hope to have the pleasure of welcoming you in another Sexy Temptation experience. Sincerely,

10/10 (非常に良い)

Amber

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Mafer M.からの返信 (投稿日 : 2024 年 3 月 27 日)
Dear guest Amber,Thank you for take your time to rate us and share ir with the Expedia community, it's always a pleasure to know that we achieve our guests expectations.We hope to see you soon back to Temptation.Sincerely,

10/10 (非常に良い)

Jerome

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was 💯
2024 年 3 月に 5 泊滞在
Yisselle Z.からの返信 (投稿日 : 2024 年 3 月 23 日)
Dear guest Jerome,Thank you for take your time to rate us and share ir with the Expedia community, it's always a pleasure to know that we achieve our guests expectations.We hope to see you soon back to Temptation.Sincerely,

6/10 (普通)

Lisett Mata、Cape Coral

2024 年 3 月に 3 泊滞在
Yisselle Z.からの返信 (投稿日 : 2024 年 4 月 1 日)
Dear valued guest Lisett Mata,We appreciate you taking the time to share your review with the EXPEDIA community. Your feedback is of vital importance for us since it lets us identify our opportunity areas, we would like to know in this case what we can improve, please share with us this information, we hope you can give us the opportunity to host you again and treat you as you deserve.Sincerely,

10/10 (非常に良い)

Robert

2024 年 3 月に 8 泊滞在
Yisselle Z.からの返信 (投稿日 : 2024 年 4 月 1 日)
Dear guest Robert, Thank you for falling into Temptation!We're thrilled to read that you had a pleasant stay and that you enjoyed your stay with us, making our guests live an unforgettable experience is very important for us and we're glad to know that we achieved this with you. As you noticed, we treat as royalty all our guest in order to become the best Resort in Cancun!We hope to have the pleasure of hosting you again soon!Sincerely,

10/10 (非常に良い)

Christian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything
2024 年 3 月に 1 泊滞在
Mafer M.からの返信 (投稿日 : 2024 年 3 月 9 日)
Dear Christian,Thank you for take your time to rate us and share ir with the Expedia community, it's always a pleasure to know that we achieve our guests expectations.We hope to see you soon back to Temptation.Sincerely,

2/10 (非常に不満)

David

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Worst Experience Ever!!!
The worst hotel that we ever experienced by far!!! Everything they promised on the hotels.com page is a lie and not even close to reality. We paid extra for ocean view and we received roof view with a very small side ocean view,food is horrible to the point that it’s not eatable,the room was loaded with ants and bugs. Also it’s a swingers hotel and Hotels.com need to SAY IT as we didn’t know that and wired people trying to touch you…insane! My worst experience ever!!! We run away the next day and instead of celebrating our anniversary we experienced a nightmare thanks to Hotels.com
2024 年 2 月に 4 泊滞在
JROMEROからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear guest David,I would like to apologize for the negative experiences you had during your stay, I also appreciate pointing out some areas of opportunity to work on in order to provide a better experience for future guests. We assure you that Management takes into consideration all suggestions and comments and actions are taken to improve our level of customer satisfaction. We offered you the next day a room on the upper levels to improve this aspect of your stay. We are an adults only Resort and we attract people with different life styles but we are not a swingers Resort, we offer each day with fun, sexy and adventurous activities that range from water, beach sports and pool games, in our topless optional ambiance, guests can choose whether to engage in the excitement or just stay away from the crowds and relax in our quiet pool, chill in our roof top bar or at the beach area. Our guests will enjoy an insanely sexy amount of fun with different Themes Nights, this is what we advertise, as a party Resort.If you visit us again, we will offer you personalized service, we always try to accommodate our guests according to their preferences, because nothing matters more to us so that guests feel as comfortable and happy as possible, that is why we would like to restore your trust in Temptation Cancun Resort.Always at your service

10/10 (非常に良い)

Bernard

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Très bel endroit
2024 年 2 月に 10 泊滞在
Mafer M.からの返信 (投稿日 : 2024 年 2 月 17 日)
Cher Bernard Merci d'avoir pris le temps de nous évaluer et de partager votre expérience avec la communauté Expedia, c'est toujours un plaisir de savoir que nous répondons aux attentes de nos clients. Nous espérons vous revoir bientôt chez Temptation. Cordialement,

10/10 (非常に良い)

Gilbert、Lanexa

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the atmosphere
2024 年 1 月に 3 泊滞在
Jimmy Alvarez からの返信 (投稿日 : 2024 年 2 月 15 日)
Dear GilbertOn behalf of the entire Temptation team, I want to thank you for your valuable comment.look forward to welcoming soon

10/10 (非常に良い)

catherine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2nd time here in a year. A couple. Tower room. Came back for the fun, great service and lovely staff and fun loving visitors. always an easy going, welcoming and fun crowd. Respectful of your boundaries yet the atmosphere has you open up to test yours. shout out to Cecilia and Carlos at the pool bar, Wendy at sky bar, Carlos and Dave C at buffet. Will see you all again soon!
2024 年 1 月に 7 泊滞在
Montserrat M.からの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Catherine,Thank you for take your time to rate us and share ir with the Expedia community, it's always a pleasure to know that we achieve our guests expectations.We hope to see you soon back to Temptation.Sincerely,

8/10 (良い)

Kyla

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
We have been to this resort 4 times now - the vibe and the people are incredible which is what keeps up coming back. What is very much lacking, however is dining. Guests now have to line up daily in the lobby in the hopes of making reservations at a couple of the restaurants which is extremely inconvenient. Failing that, there is the buffet which in my opinion has really gone downhill over the years. Now - we don't go for fine dining, so we were okay with it, but if you expect quality food and alot of choice, you may not be happy here. The wait staff and bartenders are fantastic, though, and always try their best making dining still an enjoyable experience. Regardless of the lack of dining options, Temptation is still at the top of our list and we'll definitely return!
2024 年 1 月に 6 泊滞在
Yisselle Z.からの返信 (投稿日 : 2024 年 2 月 8 日)
Dear guest Kyla, Thank you for rating your experience at Temptation Cancun ResortNot only meeting but exceeding our guest’s expectations is our main goal and we're glad to know that we achieved this with you. We appreciate your comments regarding our facilities, the food, the activities, and the service provided by our staff. Your feedback is of vital importance for us since it lets us identify our opportunity areas, we would like to know in this case what we can improve, please share with us this information, we hope you can give us the opportunity to host you again and treat you as you deserve. Sincerely,

10/10 (非常に良い)

Octavio

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is an amazing resort with everything anyone is looking for. The great service of the staff the magnificent food , the amenities and the entertainment is out of this world
2024 年 1 月に 4 泊滞在
Montserrat M.からの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Octavio,Thank you for take your time to rate us and share ir with the Expedia community, it's always a pleasure to know that we achieve our guests expectations.We hope to see you soon back to Temptation.Sincerely,

10/10 (非常に良い)

Oxana

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Safe
2024 年 1 月に 3 泊滞在
Montserrat M.からの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Oxana, Thank you for take your time to rate us and share ir with the Expedia community, it's always a pleasure to know that we achieve our guests expectations.We hope to see you soon back to Temptation. Sincerely,

2/10 (非常に不満)

Eric、Folcroft

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice online but I wished I never came.
2024 年 1 月に 3 泊滞在
JROMEROからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear EricAt Temptation Cancun Resort, we endeavor to do our utmost to make our guests as comfortable and happy as possible. We are extremely sorry for any inconveniences or discomfort that you experienced during your stay here, we would like to know more about your stay, please contact us in order to amend this situation.We hope you can give us a second chance to host you once againSincerely

10/10 (非常に良い)

Monica

2024 年 1 月に 4 泊滞在
Montserrat M.からの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Monica,Thank you for take your time to rate us and share ir with the Expedia community, it's always a pleasure to know that we achieve our guests expectations.We hope to see you soon back to Temptation.Sincerely,

6/10 (普通)

William、gilbert

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
Montserrat M.からの返信 (投稿日 : 2024 年 3 月 20 日)
Dear valued guest William,We appreciate you taking the time to share your review with the EXPEDIA community. Your feedback is of vital importance for us since it lets us identify our opportunity areas, we would like to know in this case what we can improve, please share with us this information, we hope you can give us the opportunity to host you again and treat you as you deserve.Best regards,

8/10 (良い)

Maria Eliza

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 4 泊滞在
JROMEROからの返信 (投稿日 : 2024 年 2 月 10 日)
Dear Maria Eliza,Thank you for taking the time to rate us within the Expedia community, it's always a pleasure to know that we achieve our guests expectations.We hope to see you soon back to Temptation.Regards,

10/10 (非常に良い)

Dilmeet Kaur、Brampton

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 4 泊滞在
JROMEROからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Dilmeet,Thank you for take your time to rate us and share ir with the Expedia community, it's always a pleasure to know that we achieve our guests expectations.We hope to see you soon back to Temptation.Sincerely,

10/10 (非常に良い)

Jerson

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Muy bueno
2023 年 12 月に 3 泊滞在
JROMEROからの返信 (投稿日 : 2023 年 12 月 30 日)
Dear guest, Jerson,Thank you for visiting us at Temptation Cancun Resort, We're excited to read that you had a great time at The Tower by Temptation, and that our unique concept was to your liking.We appreciate your comments the service provided by our staff. We hope to have the pleasure of welcoming you in another Sexy Temptation experience. Kind regards,

10/10 (非常に良い)

Eric

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The workers are the best. The energy of the place is awesome. You can party or just relax at the beach. The restaurant is nice. We loved sea breeze for breakfast and sutra for dinner. The room service was perfect. It was definitely fun place.
2023 年 12 月に 4 泊滞在
Mafer Mからの返信 (投稿日 : 2023 年 12 月 28 日)
Dear guest, EricThank you for visiting our Playground for grown-ups!We're excited to read that you had a great time at The Tower by Temptation, and that our unique concept was to your liking.We appreciate your comments regarding our facilities, the food, the activities, and the service provided by our staff. I'm sure that after your genuine comments and recommendations, many potential guests will make up their minds to choose Temptation as their vacation destination!We hope to have the pleasure of welcoming you in another Sexy Temptation experience. Kind regards,

10/10 (非常に良い)

John

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We like staying in the tower as it offers excellent ocean views and the use of the rooftop amenities. The downside is the extremely loud music from the Sexy Pool and the night time activities that runs into the early hours of every morning so sleep can be difficult.
2023 年 12 月に 7 泊滞在
JROMEROからの返信 (投稿日 : 2023 年 12 月 20 日)
Dear guest, Thank you for visiting our Playground for grown-ups!We're excited to read that you had a great time at The Tower by Temptation, and that our unique concept was to your liking. We appreciate your kind comments towards our wonderful staff. Providing an exceptional service is our priority and we're glad to know that we achieved this with you. We are working to improve the services like the level of sound of music we play. We hope you let yourself fall back into Temptation soon!Regards

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The temptation experience.
Hotel was keep trying to sell membership and other stay plans. This takes forever. At the first day of arrival the presentation took too much time and I missed pool party due to pool close at 6pm. I have been offered some outdoor activities by other hotel with convenient price and The temptation convinced me to cancel it and they will match the price but I get to purchase from them the activity services they said they can’t match the price anymore and I had to pay regular price. The hotel is not quite fair with the promises. Hotel shops are very expensive. The sunscreen price is almost $30. The mexican food is not that great as in USA. Massage services is good. Room service, bar drinks are good.
2023 年 11 月に 4 泊滞在
JROMEROからの返信 (投稿日 : 2023 年 12 月 11 日)
Dear guest, Thank you for visiting Temptation!We're are working very hard to make happy guests and we want them to enjoyed their stay with us by making an unforgettable experience for them.We hope to have the pleasure of hosting you again soon!Best regards,

10/10 (非常に良い)

Robin Knieriem、Murfreesboro

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a great time! We opted to stay in The Tower this time and really enjoyed the larger room and the gorgeous ocean view. Because of a review I wrote here, they upgraded our experience to VIP but I’m not sure what was included in that that we didn’t already get as Tower guests. We didn’t want for anything. We were treated like royalty. Ricardo, Israel, and the Playmakers made this a most memorable trip.
2023 年 9 月に 5 泊滞在
JROMEROからの返信 (投稿日 : 2023 年 10 月 6 日)
Dear Robin, Thank you for falling into Temptation!We're thrilled to read that you had a pleasant stay and that you enjoyed your stay with us, making our guests live an unforgettable experience is very important for us and we're glad to know that we achieved this with you. As you noticed, we treat as royalty all our guest in order to become the best Resort in Cancun!We hope to have the pleasure of hosting you again soon!Best regards,

4/10 (不満)

Hailey

良かった点 : 清潔度
Won’t be back
We knew the type of resort this is prior to arriving, what we didn’t know was how SMALL the resort is. We also were not expecting the older man that hosted the “games” at the pool, to be so pushy and perverse with the crowd. Gave off major creep vibes. The pool, is too small for how many people are there. You have to pay for a cabana, so wake up early to get a decent spot. All the chairs are VERY close together. If you’ve read any reviews regarding the sales pitch they try to talk you into doing, they’re 100% accurate. The lady we had was super nice until we said we were not interested, 3 different times. We spent the rest of the time there trying to avoid her because everytime she saw us she asked if we were coming to the presentation. The drinks and food were delicious. That was the only part we enjoyed. The staff at the Sky Bar were incredible nice. That pool area is also small, but not crowded, so it was a nice area to take in the views of the beach. We had higher expectations of the room itself. No full length mirror, the one in the bathroom is all you get, and even then the view is very limited. The all black cabinets were a nice touch. The bed was comfy. The bathroom was small and the lighting was terrible. The room key being a bracelet was both good and bad. The idea is phenomenal. Having your key on you at all times is so nice. The bracelet itself was a little annoying & it took 4 trips to the front desk to get them to work.
2023 年 9 月に 2 泊滞在
JROMEROからの返信 (投稿日 : 2023 年 9 月 28 日)
Dear guest,We thank you for your feedback!I would like to apologize for the negative experiences you had during your stay, I would have liked to contact you and learn more about your experience at the Temptation hotel, please do not hesitate to contact us directly. If you visit us again, come to us during your stay with all your concerns. As far as possible, we always try to accommodate our guests according to their preferences, because nothing matters more to us so that guests feel as comfortable and happy as possible.Regards,

10/10 (非常に良い)

Stephanie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 4 泊滞在
Yisselle Z.からの返信 (投稿日 : 2023 年 9 月 9 日)
Dear guest Stephanie,Thank you for taking the time for rating us on Expedia Community. It's a pleasure for us to know that you had a great vacation with us and you enjoyed our unique atmosphere to party and have fun. We are looking forward to host you once again soon.Sincerely,

10/10 (非常に良い)

Tracy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Omg. What an experience we had..
2023 年 8 月に 3 泊滞在
Yisselle Z.からの返信 (投稿日 : 2023 年 9 月 6 日)
Dear guest Tracy,Thank you for taking the time for rating us on Expedia Community. It's a pleasure for us to know that you had a great vacation with us and you enjoyed our unique atmosphere to party and have fun. We are looking forward to host you once again soon.Sincerely,

10/10 (非常に良い)

Anna

2023 年 8 月に 5 泊滞在
Yisselle Z.からの返信 (投稿日 : 2023 年 9 月 19 日)
Dear guest Anna,Thank you for taking the time for rating us on Expedia Community. It's a pleasure for us to know that you had a great vacation with us and you enjoyed our unique atmosphere to party and have fun. We are looking forward to host you once again soon.Sincerely,

10/10 (非常に良い)

Lynette

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved my stay. It’s always fun and entertaining when you stay at an all inclusive resort that has nightly, themed parties.
2023 年 8 月に 3 泊滞在
Montse M.からの返信 (投稿日 : 2023 年 8 月 30 日)
Dear Lynette,Thank you for rating your experience at Temptation Cancun Resort with 5 stars! We appreciate you taking the time to share your review with the EXPEDIA community. Not only meeting but also exceeding our guest’s expectations is our main goal and we're glad to know that we achieved this with you. We appreciate your comments regarding our entertainment, the activities, and the service provided by our staff. I'm sure that after your genuine comments and recommendations, many potential guests will make up their minds to choose Temptation as their vacation destination! We hope to have the pleasure of welcoming you in another Sexy Temptation experience. Kind regards, .

10/10 (非常に良い)

Katrice

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Me and my boyfriend everything about this hotel. The hospitality is beyond amazing. I definitely look forward to visiting again. I would highly recommend to friends and family. Also the food there is so good. Everythinggggggg was to our liking. This experience will be hard to top. The only I would say,I dont like is how early the pool close but other than that, amazing experience.
2023 年 8 月に 3 泊滞在
Mafer Mからの返信 (投稿日 : 2023 年 8 月 22 日)
Dear guest, Thank you for rating your experience at Temptation Cancun Resort with 5 stars! Not only meeting but also exceeding our guest’s expectations is our main goal and we're glad to know that we achieved this with you. We appreciate your comments regarding our facilities, the food, the activities, and the service provided by our staff. I'm sure that after your genuine comments and recommendations, many potential guests will make up their minds to choose Temptation as their vacation destination!We hope to have the pleasure of welcoming you in another Sexy Temptation experience. Kind regards,

6/10 (普通)

Odelis

気になった点 : 清潔度、スタッフとサービス、設備とサービス
2023 年 7 月に 3 泊滞在
Yisselle Z.からの返信 (投稿日 : 2023 年 9 月 6 日)
Dear valued guest Odelis,Thank you for staying at Temptation Cancun Resort. Your feedback is of vital importance for us since it lets us identify our opportunity areas, we would like to know in this case what we can improve, please share with us this information, we hope you can give us the opportunity to host you again and treat you as you deserve. Sincerely,

10/10 (非常に良い)

Jason

2023 年 7 月に 4 泊滞在
Yisselle Z.からの返信 (投稿日 : 2023 年 8 月 16 日)
Dear guest Jason, Thank you for staying at The Tower byTemptation Cancun Resort and for the 5- bubble review! We truly appreciate the confidence you have deposited in our brand to spend the best time. On behalf of our team, we genuinely hope to have the opportunity to welcome you back again soon.Sincerely,

10/10 (非常に良い)

Nicolas J

2023 年 7 月に 8 泊滞在
Yisselle Z.からの返信 (投稿日 : 2023 年 8 月 6 日)
Dear guest Nicolas, Thank you for staying at The Tower byTemptation Cancun Resort and for the 5- bubble review! We truly appreciate the confidence you have deposited in our brand to spend the best time. On behalf of our team, we genuinely hope to have the opportunity to welcome you back again soon.Sincerely,

10/10 (非常に良い)

Christopher

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was a Fantastic experience and we will be back
2023 年 7 月に 7 泊滞在
Yisselle Z.からの返信 (投稿日 : 2023 年 7 月 15 日)
Dear guest Christopher,Thank you for taking the time for rating us on Expedia Community. It's a pleasure for us to know that you had a great vacation with us and you enjoyed our unique atmosphere to party and have fun.We are looking forward to host you once again soon.Sincerely,

10/10 (非常に良い)

brad

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 5 泊滞在
Natalia Del Pinoからの返信 (投稿日 : 2023 年 7 月 13 日)
Dear Brad, Thank you for staying at The Tower byTemptation Cancun Resort and for the 5- bubble review! We truly appreciate the confidence you have deposited in our brand to spend the best time. On behalf of our team, we genuinely hope to have the opportunity to welcome you back again soon.Sincerely,

10/10 (非常に良い)

Joshua

2023 年 6 月に 2 泊滞在
Yisselle Z.からの返信 (投稿日 : 2023 年 7 月 27 日)
Dear guest Joshua, Thank you for staying at The Tower byTemptation Cancun Resort and for the 5- bubble review! We truly appreciate the confidence you have deposited in our brand to spend the best time. On behalf of our team, we genuinely hope to have the opportunity to welcome you back again soon.Sincerely,

6/10 (普通)

Alexis

2023 年 6 月に 1 泊滞在
Montse M.からの返信 (投稿日 : 2023 年 7 月 24 日)
Dear valued guest Alexis,Thank you for staying at Temptation Cancun Resort. Your feedback is of vital importance for us since it lets us identify our opportunity areas, we would like to know in this case what we can improve, please share with us this information, we hope you can give us the opportunity to host you again and treat you as you deserve. Best regards,

4/10 (不満)

Yesenia Rodriguez

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
👎
2023 年 6 月に 4 泊滞在
Yisselle Z.からの返信 (投稿日 : 2023 年 7 月 1 日)
Dear Yesenia,Your feedback is of vital importance for us since it lets us identify our opportunity areas, in order to improve our services, we would like to know more details about your stay, please share with us this information.We hope you can give us the opportunity to host you again and treat you as you deserve. Sincerely,

10/10 (非常に良い)

Marco

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall, it was a great stay. The staff are everything there. They make your stay unbelievably pleasant.
2023 年 6 月に 4 泊滞在
Yisselle Z.からの返信 (投稿日 : 2023 年 6 月 30 日)
Dear guest Marco,Thank you for take the time to leave us a comment regarding your stay in Temptation. Providing an exceptional service is our priority to make all our guest feel comfortable and in a really good atmosphere, we'll make sure to congratulate all our team and bring them your kind comments.We hope to see you soon again here!Sincerely,

10/10 (非常に良い)

Jorge

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It started with a hiccup with a slightly rude front desk guy that set the mood the wrong way. Fortunately the rest of the staff made up for it. Alan and Daniela our concierge were amazing . Ale from Flame restaurant was amazing. Luna and Sophia from the bar outside had our back and drink always were full. The bar tender in the inside bar was amazing I forgot his name but he was tall and had suspenders always had our drinks ready. Jones and Juan from the Habachi restaurant were phenomenal. Liz from the sky bar top notch. Giovanni from the outside/sexy pool bar was amazing and always noticed us. Manuel from the sailing boat/ kayak area which if FREE people were amazing. The one thing I can suggest that we need more eye candy for the girls. The evening parties shows were amazing.
2023 年 6 月に 5 泊滞在
Montse M.からの返信 (投稿日 : 2023 年 6 月 24 日)
Dear JorgeThank you for visiting our Playground for grown-ups!We're excited to read that you had a great time at Temptation Cancun Resort and that our unique concept was of your liking. We appreciate your kind comments towards our wonderful staff. Providing an exceptional service is our priority and we're glad to know that we achieved this with you. We'll make sure to congratulate the rest of our team, specially Alan Daniela,Ale,Luna, Sophia,Jones, Juan, Liz, Giovanni, Manuel who I'm sure will feel encouraged by your words. As you noticed, we all take real pleasure in making your stay unforgettable. We hope you let yourself fall back into Temptation soon!Best regards,