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"Very nice hotel"

"Another fabulous stay at the Grande Real Santa Eulalia, everything was perfect - you can not get a better ocean view in all of Albufeira"

"This is a beautiful, well equipped hotel that lets itself down due to corporate greed, amateur level service and lack of attention to detail. The hotel itself, the ground, the pools and the setting behind Falésia Beach are stunning. The place was immaculate, the heated pools were glorious, the rooms were large and comfortable and we slept well. However, after paying for our stay upfront (nearly €1500 for a few days) we were basically informed that our money was not good enough. The front desk said “what we do now is put a hold on your card for expenses and we suggest €100 a day.” I said I’d like to pay as I go. I did not appreciate being told to pre pay, particularly being told how much I should be spending. It was presumptious, tacky and exploitative, especially given that the hotel restaurants are extremely expensive and the menus average. For the next 24 hours there was a red banner on my glitchy guest app saying my credit had expired and I must contact front desk. This eventually changed to in credit. Our experience eating in the hotel was only the sub standard breakfast, which staff could not keep warm. Cold eggs, sausages, pancakes, potato rosti on 3 occasions. We stopped eating the hot breakfast. On the 2nd day I told front desk about the cold breakfast and the rep was unhelpful; she wanted me to tell the restaurant staff, not her. Eventually she agreed to pass on the feedback when I also reported that my shower was broken. This isn’t 5 star quality. "

"Thoroughly enjoyed our stay! Such a lovely place to stay with lovely staff always so helpful. "

"Beautiful resort with breathtaking view from the room. Wide spread of breakfast and 3 restaurants + Skybar for plenty of food. Azure bar will need to improve its service time. Otherwise location is perfect for hiking, and the city center is just 10 min walk with many restaurants. Highly recommended."

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"It’s opposite the Marina and within walking access to the Old town. The train and bus stations are a short walk away. This made the stay convenient. We got a bottle of wine as part of the hotels.com reservation which was great. We went for the half board option expecting a buffet for dinner but instead we had a three course meal which far outweighed the costs of the half board deal. Bed, pillows and room was comfortable. Good bathroom with toiletries. Also got a free bottle of still and sparkling water. Great deal overall!"

"Beautiful property, great staff, multiple dining options, great gym"

"Lovely superior room overlooking the beach in the Praia hotel (note that there are 2 different buildings, so the cheaper rooms are not on in the beachside building). Fell asleep listening to the waves each night. Be aware that the bathroom ‘wall’ is a half-frosted glass pane (though the toilet is separated). Not an issue if you’re close to the person you’re sharing the room with! Breakfast was good but not great. Worth including at the discounted rate but definitely not worth the €22 on the day! Overall, the rooms are great value for money, and we would stay here again, but only in the superior rooms in the ‘Praia’ hotel. "