The experience with booking, check-in and all other logistics with Victor and Kristen was seem less, and super easy and professional. They are really an all-star team and are very good at what they do. The house itself is nice, but the only access to the pool is through the master bedroom, which for our group didn't function that well. Also the kitchen in the master helps when you are enjoying the pool, but the sink didn't function so we needed to use the upstairs kitchen anyway. We also found that the kitchen was missing a lot of essential items, that we ended up having to purchase. And there's no dishwasher, and for a house at this price point I think a dishwasher is important. Also, the terraces could use more furniture, they weren't comfortable for long term lounging. But it was very clean and in a super location. The heated pool functioned absolutely perfectly, as did the TVs, internet and appliances.