Book a Burgettstown Resort

"Poor management or communication within hotel. Called 5x regarding missing items and had no phone call back regarding if it was found or not. Had to pay to park in hotel lot, parked and car was broken into overnight. Was told 2 different things from employees. No help was given regarding the theft and no follow up from hotel. They just continued to note that it was not “on them”. Still have not received a phone call regarding issues "

"Staff and room were excellent. Room clean and attractive."

"Room was very clean!"

"The pool was filthy with debris floating in the water. Spoke to staff about it and 4 hours later nothing was done."

"Staff was okay, a lot of the channels on the TV in the room I had did not work"

"The Stay Pittsburgh property should state more clearly on the website about their two locations: the main door pictured here that has elevator access and the side door around the corner (not pictured) from the vape shop that does not have an elevator. We three ended up on the no-elevator side of the property. While the 2 BR accommodations on the fourth floor was spacious, we were disappointed to learn that we didn't have a kitchenette with a stove. We also didn't have a working microwave. While we appreciated the pluggable hot water kettle, there were no tea bags and no instant coffee. Just coffee pods more suitable for Keurig machines. The hallway and staircases leading up to the apartment smelled of marijuana that apparently seeps in from outside. We did appreciate the prompt responses with the property owners regarding needing a third set of towels for the third guest. Due to our late arrival, we did receive them in the morning. The showerhead was leaky and the presence of hot water was inconsistent. If you are looking for a no-frills, affordable stay in downtown Pittsburgh with a 24/hour convenience store across the street, Amazing Books and Starbucks (opens at 5 AM) within a few short blocks on foot. If you are driving and parking on the street, download the pay-by-phone app. To park in parking garages, download Park PGH. "

"Hotel was clean and had a perfect location. "

"The 24hr Airport shuttle was easy to locate and the service was great. All of the staff was very friendly at the hotel, and the restaurant had a nice vibe and good food. My room was exceptionally nice and very clean."

"Staff were friendly and helpful. The room was beautiful, beds were incredibly comfortable. It was a very pleasant experience."