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"Staff were courteous and helpful. Room was clean and comfortable and warm."

"Lovely room, friendly staff and very good location in Bristol city"

"The room was warm, spacious, the beds were comfortable. The bathroom didn’t have a bath, which my wife was disappointed about. But we enjoyed the shower. There was plenty of pressure and hot water was in abundance. A few cobwebs around the room, but could only see them in low light, the bathroom sink drained very slowly and there was no toilet brush. The staff were friendly and helpful, the facilities were brilliant. The breakfast was lovely, though slightly overpriced. We had a wonderful relaxing weekend. And hope to return one day "

"Nice comfy room with fridge, I was very kindly moved at my request to a room with a bath tub (thank you!). Bed comfy too. Breakfast was plentiful, had lots of choice to suit all palates. The only thing I would say is that cold counter could be better placed against one of the walls as it blocks access to the bakery, toasters and juice station, and everyone is scuttling around it! Otherwise couldn’t fault the breakfast. Hotel is perfectly placed to access everything Bristol centre, bar street and the harbour has to offer. We’ve stayed numerous times and will return for sure. Tip: Parking at the multi-storey of the hotel is £17 a night if a resident at the hotel. "

"Clean comfortable room, attentive staff, lovely atmosphere."

"Really friendly and professional welcome and the room was spotlessly clean. Comfortable bed, great shower and complimentary proper coffee in the room. Central location with access within 200m to local restaurants made this place a great find. "

"Everything contributed to a pleasant stay. A special thanks to Jonathan and Clair who spared some time to be extra friendly and helpful over breakfast. Some excellent local knowledge as well"

"Room was spotless, nothing was to much trouble for the staff, breakfasts were very good with traditional and vegan options available, staff were kind and attentive. Excellent restaurant called Racks next door. "

"An excellent hotel for a weekend away. The staff are efficient, friendly, and communicative. The building and grounds are atmospheric and striking. The food is high quality, especially dinner in the main restaurant. Both bars are well run and the staff are flexible. "