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ハーバー ホテル ブライトンの口コミ

4 out of 5
ハーバー ホテル ブライトン
64 Kings Road, Brighton, England

口コミ

8.2

とても良い

評価 10 - 870 件の口コミ中 379 件が非常に良い" "
評価 8 - 870 件の口コミ中 282 件が良い" "
評価 6 - 870 件の口コミ中 101 件が普通" "
評価 4 - 870 件の口コミ中 65 件が不満" "
評価 2 - 870 件の口コミ中 43 件が非常に不満" "

8.8/10

清潔度

8.6/10

スタッフとサービス

8.2/10

設備とサービス

8.2/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

2/10 (非常に不満)

おら

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
ビーチに近いホテル
従業員は男性の方に頼むときもちよくしてくれる。ホテルのバーが快適で食事も美味しい。部屋は狭くて工事中もあって居心地わるかった

8/10 (良い)

Timothy

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
BHH Crew からの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Timothy,Thank you for taking the time to leave us a review, we really appreciate it.We do hope to be able to welcome you back again soon to the Brighton Harbour Hotel & Spa.Best wishes,

10/10 (非常に良い)

Ashish

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The spa was the best. The area was quite lively both day and night time, with lots of activities options. Only downfall was, had to park car away from the hotel and was quite expensive. But loved the stay in Harbour hotel.
2024 年 4 月に 1 泊滞在
BHH Crew からの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Ashish,thank you for taking the time to leave us a review. we really appreciate it.We do hope to be able to welcome you back again some time soon to the Brighton harbour Hotel & Spa.Very best wishes

10/10 (非常に良い)

Max

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
.
2024 年 3 月に 1 泊滞在
BHH Crew からの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Max,Thank you so much for taking the time to leave us a review, we really appreciate it.We do hope to be bale to welcome you back again to the Brighton Harbour Hotel & Spa in the not so distant future.Very best wishes

10/10 (非常に良い)

Michelle

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The spa was amazing
Ben, General Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Hi Michelle, Thanks for taking the time to share your feedback, it is much appreciated. We're pleased you had a great stay and hope to welcome you back soon. Regards,Ben,General Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fabulous
Excellent hotel and service from staff. Would be nice with a leaflet in room with important details (ie spa openings and rules). But overall brilliant.
2024 年 2 月に 2 泊滞在
BHH Crew からの返信 (投稿日 : 2024 年 2 月 16 日)
Dear Guest,Thank you for taking the time to leave us a review, we really appreciate it.We do hope to be able to welcome you again in the not so distant future to the Harbour Hotel & Spa Brighton.Very best wishes and thanks again,

10/10 (非常に良い)

Will

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great sea view with very good value for money.
2024 年 2 月に 1 泊滞在
BHH Crew からの返信 (投稿日 : 2024 年 2 月 16 日)
Dear Will,Thank you for taking the time to leave us a review, we really appreciate it.We do hope to be able to welcome you again in the not so distant future to the Harbour Hotel & Spa Brighton.Very best wishes and thanks again,

10/10 (非常に良い)

Robert

2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Zoe

2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Mieko

2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Renee

2024 年 1 月に 3 泊滞在

2/10 (非常に不満)

Gemm

2024 年 1 月に 1 泊滞在

6/10 (普通)

Doug

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
2024 年 1 月に 1 泊滞在

8/10 (良い)

Erin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We had a lovely stay and we stay at the hotel a lot . The only negative being the room we stayed in was quite cold and the bed was a mattress on the floor - looked good but not really what we were thinking. I wouldn’t want to stay in that room again.
2024 年 1 月に 1 泊滞在
Ben, General Managerからの返信 (投稿日 : 2024 年 1 月 19 日)
Hi Erin, Thanks for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your time with us and do take on board your feedback regarding the room. This is our unique corner suite with a sunked bed, one of a kind for the hotel. We hope to welcome you back in the future.

10/10 (非常に良い)

Georgia

カップルで旅行
良かった点 : 清潔度、設備とサービス
2024 年 1 月に 1 泊滞在

4/10 (不満)

Jo

気になった点 : 清潔度、施設のコンディションと設備
2023 年 12 月に 1 泊滞在

8/10 (良い)

Steve

家族旅行
良かった点 : 清潔度、客室の快適度
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Grace

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

paul

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

4/10 (不満)

Stef

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Disappointed
The hotel was ok, the bed was really comfy. However, if you go there to have a break then really re-consider. The noise level is something else. You hear other people in their rooms, loud music and road traffic until 2-3 am.
2023 年 12 月に 1 泊滞在
Ben, General Managerからの返信 (投稿日 : 2023 年 12 月 23 日)
Hi Stef, Thank you for taking your time to share your feedback, it is much appreciated. We are pleased you enjoyed the bed however of course the noise from our neighbours is disappointing. We do monitor this constantly and consistently review our property maintenance to make steps to improve sound proofing without compromising our high quality rooms. Regards,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Ben, General Managerからの返信 (投稿日 : 2023 年 12 月 16 日)
Hi, Thanks for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your stay and hope to welcome you back soon. Regards,Ben

10/10 (非常に良い)

richard

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Good size room good spa and comfy bed
2023 年 12 月に 2 泊滞在
Ben, General Managerからの返信 (投稿日 : 2023 年 12 月 16 日)
Hi Richard, Thanks for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your stay and hope to welcome you back soon. Regards,Ben

6/10 (普通)

James

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Ben, General Managerからの返信 (投稿日 : 2023 年 12 月 16 日)
Hi James, Thanks for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your stay and hope to welcome you back soon. Regards,Ben

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Kevin

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Ive been staying in hotels around Brighton for around 10 years..this has to be in the top 2 ive ever stayed in, Spa is amazing, perfect location and they upgraded me free of charge. Amazing hotel.
2023 年 11 月に 1 泊滞在
Ben, General Managerからの返信 (投稿日 : 2023 年 11 月 27 日)
Hi Kevin, Thank you for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your stay and look forward to welcoming you back in the future. Regards,Ben

10/10 (非常に良い)

Sarah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Modern, clean, friendly staff and great breakfast
2023 年 11 月に 1 泊滞在
Ben, General Managerからの返信 (投稿日 : 2023 年 11 月 27 日)
Hi Sarah, Thank you for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your time with us and do hope to welcome you back in the future. Regards,Ben

6/10 (普通)

Andrew

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
On the whole, this is a good hotel with good staff. However, there was no hotel information sheet in the room as per other hotels which I like to refer to. Additionally, there were no cups in the room to facilitate the use of the coffee machine. Beware, if you have breakfast, they do not provide butter. When I asked for butter I was told it was by the toaster but when I showed them the flora margarine they confirmed that that was the only butter that they had. This is the second time I have stayed at this hotel and with the exception of the above personal preferences, everything else was good. I would stay here again.
2023 年 11 月に 1 泊滞在
Ben, General Managerからの返信 (投稿日 : 2023 年 11 月 27 日)
Hi Andrew, Thank you for taking the time to share your open and honest feedback, it is much appreciated. Your feedback on the butter is noted, and something I'll follow up with chef regarding. The cups for all facilities in the room are kept on the draw with the tea making facilities, I will be sure to double check your room incase there is an issue with this specifically. We hope to welcome you back again soon. Regards,Ben

10/10 (非常に良い)

Holly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在
Ben, General Managerからの返信 (投稿日 : 2023 年 12 月 16 日)
Hi Holly, Thanks for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your stay and hope to welcome you back soon. Regards,Ben

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Camilla

出張, 家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfy big beds.. lovely stay
Beautiful hotel, big comfy beds and lovely bedding. Nice size room, enjoyed the gin provided too. Lovely stay close to brighten centre.
2023 年 10 月に 1 泊滞在
Ben, General Managerからの返信 (投稿日 : 2023 年 11 月 27 日)
Hi Camilla, Thank you for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your time with us and do hope to welcome you back in the future. Regards,Ben

10/10 (非常に良い)

Elizabeth

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在

8/10 (良い)

Peter

2023 年 10 月に 1 泊滞在
BHH Crew からの返信 (投稿日 : 2023 年 10 月 24 日)
Dear Peter,Thank so much for taking the time to leave us a review, we really appreciate it.We do hope to be bale to welcome you again in the not so distant future.Very best wishes

10/10 (非常に良い)

JILL

2023 年 10 月に 1 泊滞在
BHH Crewからの返信 (投稿日 : 2023 年 10 月 21 日)
Dear Jill,Thank you for taking the time to leave us a review, we really appreciate your feedback.We do hope to welcome you back again soon to the Brighton Harbour Hotel and Spa.Very best wishes and thanks again

10/10 (非常に良い)

Aaron

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A great option for Brighton!
Great hotel in a prime location! Easy access to the Lanes, the beach, pier etc and a short walk from the other beach attractions. Lovely little Spa (although we didn't use it this time) and the staff are all lovely. The restaurant does a mean fish & chips, too!
2023 年 10 月に 1 泊滞在
BHH Crewからの返信 (投稿日 : 2023 年 10 月 21 日)
Dear Aaron,Thank you so much for taking the time to leave us such a lovely review, we really appreciate your kind words.We do look forward to welcoming you again soon to the Brighton Harbour Hotel and hopefully you will be able to enjoy our spa facilities.Very best wishes and thanks again

4/10 (不満)

Jonathan

カップルで旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
My room was right next to some sort of generator so i got hardly any sleep and also the blinds didnt stop the bright light from outside coming.
2023 年 10 月に 3 泊滞在
BHH Crewからの返信 (投稿日 : 2023 年 10 月 16 日)
Dear Jonathan,thank you for taking the time to leave us a review. All of our guest feedback is greatly appreciated.We do hope to be able to welcome you again in the not so distant future.Very best wishes

8/10 (良い)

Matthew

2023 年 9 月に 2 泊滞在
BHH Crew からの返信 (投稿日 : 2023 年 10 月 3 日)
Dear Matthew,Thank you so much for taking the time to leave us such a lovely review. We really appreciate it.We look forward to welcoming you back soon.Very best wishes,

10/10 (非常に良い)

Mary

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I enjoyed my stay in the Harbour Hotel, my room was lovely got an upgrade, nice confortable bed room nice and clean, the Hotel had a nice bar and dining area, the food was very nice indeed, friendly and helpful staff, there was also a swimming pool and spa, near transport and shops,.
2023 年 9 月に 1 泊滞在
BHH Crew からの返信 (投稿日 : 2023 年 10 月 3 日)
Dear Mary,Thank you so much for taking the time to leave us such a lovely review. We really appreciate it your kind words and will be passing on your praises to all of our staff.We look forward to welcoming you back soon.Very best wishes,

6/10 (普通)

Julie

良かった点 : スタッフとサービス
気になった点 : 清潔度
Good
Pleasant stay thanks, staff welcoming Although, room very warm and stuffy. Walls dirty, could do with a wipe over or freshen up with paint. Spa lovely Would stay again, lovely location. Just a few issues, attention to detail with cleanliness and temperature of room
2023 年 9 月に 1 泊滞在
BHH Crew からの返信 (投稿日 : 2023 年 10 月 3 日)
Dear Julie,Thank you so much for taking the time to leave us a review.We really appreciate your feedback and will be passing it on to our Housekeeping team.We do hope to be able to welcome you back again in the not so distant future.Very best wishes,

10/10 (非常に良い)

Marcin

2023 年 9 月に 2 泊滞在
BHH Crew からの返信 (投稿日 : 2023 年 10 月 3 日)
Dear Julie,Thank you so much for taking the time to leave us such a lovely review. We really appreciate it.We look forward to welcoming you back soon.Very best wishes,

10/10 (非常に良い)

Tim

2023 年 9 月に 1 泊滞在
BHH Crew からの返信 (投稿日 : 2023 年 9 月 20 日)
Dear Tim,Thank you so much for taking the time to leave us such a lovely review, we really appreciate it.We look forward to welcoming you again soon in the not so distant future.Very best wishes.

10/10 (非常に良い)

Jessica

2023 年 9 月に 1 泊滞在
BHH Crew からの返信 (投稿日 : 2023 年 9 月 20 日)
Dear Jessica,Thank you so much for taking the time to leave us such a lovely review, we really appreciate it.We look forward to welcoming you again soon in the not so distant future.Very best wishes.

6/10 (普通)

O K

グループ旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Not worth the money
We paid for a superior king size sea view room. As a superior room we were expecting a lot bigger. BIG bed but not alot else. We wish we had just booked a premier inn. Not a good value for money at all.
2023 年 9 月に 1 泊滞在
BHH Crewからの返信 (投稿日 : 2023 年 9 月 26 日)
Dear guest,thank you for taking the time to leave us a review. We are sorry to hear that you were disappointed by the size of the room of one of our Superior Sea View rooms.We do hope this does not keep you from staying with us again in the not so distant future as we would be happy to recommend one of our Deluxe Sea View rooms or one of our Sea View corner suites that may be more to your liking.Very best wishes,

2/10 (非常に不満)

Rob

カップルで旅行
気になった点 : 清潔度、施設のコンディションと設備
Room was far too small for 2 people. Real lack of space in both bedroom and bathroom. The bed itself was uncomfortable with an extra thick duvet which isn’t what is required in the middle of a heatwave. We woke up to maggots on the floor of our room. Windows didnt function properly so there was a real lack of fresh air, the mini fan provided isn’t sufficient to keep an entire room cool. Overall I’ve paid for a hotel room that failed to provide the basic requirements of a hotel booking. Rarely make comments on these but this must be the worst experience I’ve had.
2023 年 9 月に 1 泊滞在
BHH Crew からの返信 (投稿日 : 2023 年 10 月 3 日)
Dear Rob,Thank you so much for taking the time to leave us a review.Please do let us know if you require any further assistance with this.Very best regards,

10/10 (非常に良い)

Harriet

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
An excellent hotel. Staff were attentive despite being very busy. They set up my partner’s room for her birthday and made it extra special. Had a lovely stay!
2023 年 9 月に 1 泊滞在
BHH Crew からの返信 (投稿日 : 2023 年 9 月 20 日)
Dear Harriet,Thank you so much for taking the time to leave us such a lovely review, we really appreciate it.We look forward to welcoming you again soon in the not so distant future.Very best wishes.

10/10 (非常に良い)

Mandy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely weekend away
Lovely hotel, the room was clean and spacious.
2023 年 9 月に 2 泊滞在
BHH Crew からの返信 (投稿日 : 2023 年 9 月 4 日)
Hi there,Thank you so much for taking the time to share your feedback from your recent stay and we are so pleased to hear that you had a great stay and enjoyed your room.We do hope to be able to welcome you again soon.With best wishes

10/10 (非常に良い)

Jamie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 2 泊滞在
BHH Crew からの返信 (投稿日 : 2023 年 9 月 2 日)
Dear Jamie,Thank you so much for taking the time to leave us a review, we really appreciate it.I am glad to see that you enjoyed your stay and hope to welcome you again soon to the Brighton Harbour Hotel & Spa in the not so distant future.Very best wishes and thanks again.

2/10 (非常に不満)

Laurence

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
- Arrived at the hotel and ordered to pay another £20 (for both of us) to pay for the spa. - Arrived at our room to find it (whilst tidy) dirty, noisy and in some areas disgusting. After complaining, we were transfered to an identical room which was just as bad. - Asked to make a complaint, the manager couldnt be bothered to hear it and just asked me to write it in an email to him. - If I could go back in time, I would have gone to a differnt hotel as this one is totally overpriced and an incredibly poor standard.
2023 年 8 月に 1 泊滞在
BHH Crew からの返信 (投稿日 : 2023 年 9 月 4 日)
Hi there,Thank you for taking the time to share your experience from your recent stay and we are very sorry that you have left disappointed. We will be looking into your concerns outlined above and appreciate you letting us know. Again, our sincere apologies that you have left disappointed with your stay.With best wishes

10/10 (非常に良い)

Craig

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Weekend in Brighton
The stay was great, sea facing room which was great, the noise at the night from the beach front bars was noisy but okay. The bar drinks are expensive though.
2023 年 8 月に 2 泊滞在
BHH Crew からの返信 (投稿日 : 2023 年 9 月 2 日)
Dear Craig,Thank you so much for taking the time to leave us a review, we really appreciate it.I am glad to see that you enjoyed your stay and hope to welcome you again soon to the Brighton Harbour Hotel & Spa in the not so distant future.Very best wishes and thanks again.

8/10 (良い)

Irene

グループ旅行
良かった点 : 清潔度、スタッフとサービス
Das Hotel war sehr sauber, das Personal zuvorkommend. Nur das Zimmer war sehr klein und die Matratze viel zu weich. Der Ausblick in den Hinterhof war schrecklich, aber wenigstens ruhiger als auf der Strassenseite.
2023 年 8 月に 5 泊滞在
BHH Crew からの返信 (投稿日 : 2023 年 9 月 2 日)
Dear Irene,Thank you for taking the time to leave us a review, we really appreciate it.We are so happy to see that you enjoyed your stay and hope to welcome you again soon to the Brighton Harbour Hotel & Spa or any of the other Harbour Hotels in the UK.Very best wishes,

8/10 (良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel
Lovely hotel happily stay there again
2023 年 8 月に 1 泊滞在
BHH Crewからの返信 (投稿日 : 2023 年 8 月 26 日)
Dear John Thank you so much for taking the time to leave us such a lovely review. We really appreciate it.We do hope to be able to welcome you back again soon in the not so distant future.Very best wishes,