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ザ ブランソン ヒルサイド ホテルの口コミ

3.5 out of 5
ザ ブランソン ヒルサイド ホテル
1984 State Highway 165, Branson, MO

口コミ

8.0

とても良い

評価 10 - 1248 件の口コミ中 546 件が非常に良い" "
評価 8 - 1248 件の口コミ中 344 件が良い" "
評価 6 - 1248 件の口コミ中 193 件が普通" "
評価 4 - 1248 件の口コミ中 110 件が不満" "
評価 2 - 1248 件の口コミ中 55 件が非常に不満" "

8.2/10

清潔度

8.6/10

スタッフとサービス

7.8/10

設備とサービス

8.0/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

4/10 (不満)

Emily

家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The sell of this property killed a once beautiful gem! Our family has stayed at this property multiple times, most recently back in 2021 and loved it, this time was not the case. We learned after checking in the family friendly pool and amenities we knew, were no longer part of this property. Our disappointment only grew throughout our stay. Our room smelled of mildew and no exhaust fan present in the bathroom. Both the towels and bedding were stained. The remaining pool on property is legitimately falling apart. The unkept water and chunks of concrete found at the bottom of the pool were accompanied with a broken railing and falling apart chairs. A safety disaster for anyone with small children. Our family won’t be returning to the property we once enjoyed visiting in during the summer. Disappointed to say the least.
2024 年 5 月に 2 泊滞在

8/10 (良い)

Rhonda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Restaurant was great!!
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Ruby

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk was nice and helpful. Hotel was clean inside and outside. Rooms were clean and spacious.
2024 年 4 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 1 日)
We are glad to see you enjoyed your stay with us. We hope you will come see us again soon

10/10 (非常に良い)

Cherie、Fariview

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The check-in process was easy and efficient. The staff were friendly and welcoming. The room was extremely clean and comfortable. The only thing not rated 5 stars is because the pool isn't working but they are working to have it opened soon. Good place to stay!
2024 年 4 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 4 月 11 日)
We are very happy to hear you enjoyed your stay with us. We hope to see you again soon.

10/10 (非常に良い)

Michael、Edmond

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I have stayed here several times. The staff is always very friendly and the rooms are clean and comfortable.
2024 年 4 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you for taking the time to share your experience with us. We hope to see you again soon

2/10 (非常に不満)

Christyl

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 4 月 5 日)
We are sorry you did not enjoy your stay with us. We hope you enjoyed all that Branson has to offer

4/10 (不満)

Tim

Toilet ran all night and got no sleep. Pictures did match the hotel
2024 年 3 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 25 日)
We do apologize that you had a issue while you where with us. We hope you will give us another chance the next time you are in the area.

10/10 (非常に良い)

Richard

2024 年 3 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 4 月 15 日)
We are glad to see that you enjoyed your stay with us.

2/10 (非常に不満)

Rick

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス
The staff was useless, we couldn't even get a TV controller for our room. Poor service, poor staff. There are a lot of other choices in Branson, and we will be making a different choice next trip. . .
2024 年 3 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 22 日)
We are sorry to hear you did not enjoy your time at our property. We hope you did enjoy your time in Branson.

4/10 (不満)

Cynthia

家族旅行
気になった点 : 設備とサービス
This property has really gone down hill. I was really shocked from 3 years ago. They do a good job of trying to keep it clean. But carpets needed to be clean, shower curtain needed to be changed, and breakfast and pool as described was unavailable. I was really disappointed. I won’t go back.
2024 年 3 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 22 日)
I am sorry your stay did not meet our standards.

8/10 (良い)

Larry

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hotel was away from the hustle of 76
2024 年 3 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 22 日)
Thank you for taking the time to leave us a kind review. we look forward to seeing you again soon.

10/10 (非常に良い)

Nancy

The staff were great!! Friendly, helpful and welcoming. Room was nice. Only thing I would have appreciated a later check out and an hour earlier check in.
2024 年 3 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 22 日)
Thank you for your kind review. We hope you will come see us again soon.

10/10 (非常に良い)

Fernando

2024 年 3 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 4 月 3 日)
We are glad you enjoyed your stay with us and hope to see you again soon.

6/10 (普通)

Rebekah

出張, カップルで旅行
気になった点 : 設備とサービス
We for a room on the bottom floor which feels pretty much like a basement with the small window and low ceiling. Not sure how the other floor rooms looked or would feel less tiny. It was kind of a ghost town never saw one other guest and only 2 cars in the parking lot so that was strange but the hotel served it's purpose with a bed to sleep in so worked for us.
2024 年 2 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 13 日)
Thank you for taking the time to share your thoughts with us. We hope you will come back to see us once the season starts.

6/10 (普通)

Jason

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
The hotel was very clean. We had the entire place to ourselves, there was hardly any guests due to it being the off-season in Branson. However, there was no gym facility, no complimentary breakfast offered, pool was not open. These are basic items that should be consistent with a hotel that you are paying $90 or more a night.
2024 年 2 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 2 月 25 日)
Thank you for taking the time to share your thoughts with us.

2/10 (非常に不満)

Kaitlin

2024 年 2 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 2 月 25 日)
We are sorry to see you did not enjoy your stay with us.

10/10 (非常に良い)

Lisa

家族旅行
We highly recommend the Branson Hillside Hotel! The staff were so friendly and attentive. Our room was perfect-great bed, pillows and clean. We will define stay here again. Super location and close to Table Rock Park and Lake. Very easy to get to and accessible to everything we were there to visit.
2024 年 2 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 2 月 25 日)
Thank you so much for the glowing review. We are glad you enjoyed your stay with us and hope to see you again soon..

10/10 (非常に良い)

Benjamin

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very easy and simple booking process. Jennifer helped me at my stay that worked at the hotel. She helped with all my questions, gave me a tour of the hotel.
2024 年 1 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 31 日)
Thank you for your kind review. We are happy to hear that our staff did a good job and will share your review with her.

10/10 (非常に良い)

George

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice rooms, indoor pool
2023 年 12 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 31 日)
Thank you

10/10 (非常に良い)

Patrick、Harrison

2024 年 1 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 2 月 5 日)
Thank you for staying with us. We hope to see you again soon

10/10 (非常に良い)

Shannon

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a home town feeling! Absolutely pleasant!
2024 年 1 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 31 日)
Thank you so much for that review. We are so happy you enjoyed your stay with us.

6/10 (普通)

Colleen

良かった点 : 客室の快適度
2023 年 12 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 10 日)
Thank you for staying with us

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 10 日)
Thank you for staying with us. We hope to see you again soon.

6/10 (普通)

Amber

家族旅行
The photos online show an indoor pool and waterside. As soon as we checked in the young guy working says “yeah everybody is getting mad because the pictures online don’t match the hotel”. He goes on to explain how it’s been bought out and those amenities are no longer available. He then says yeah and our restaurant is down. The workers were nice and all but then she said well your kids can play board games. Which was nice but really not a great comparison. The sheets and duvet were stiff as a board and the pillows were flat. It is a good location.
2023 年 12 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 31 日)
Thank you for staying with us. We hope you were able to enjoy our Miniature golf during your stay with us.

6/10 (普通)

Edward

小さなお子様連れの家族旅行
良かった点 : 清潔度
気になった点 : 設備とサービス
I am only giving this review because there was nothing to do. We came down to go to the indoor pool ,for my daughter’s birthday, that was pictured on google when we looked up the website. We had been at this location before and really enjoyed the pool. When we got there they told us they don’t own the property with the pool that is still on the website. They had mini golf but everything is frozen. The hotel was nice and did fine if I was just needing a hotel. It was very disappointing.
2023 年 12 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 2 日)
Thank you for your review, We are glad that you enjoyed the room. We hope you will come see us again when our outdoor pool is open.

10/10 (非常に良い)

Kimberly

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 2 日)
We are glad you enjoyed your stay with us. We hope to see you again soon.

2/10 (非常に不満)

Megan

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
Hotel was okay and off strip. However pool was closed after calling to confirm it being opened and hotel restaurant closed without notice. Not worth the price
2023 年 12 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 2 日)
We are sorry you didn't enjoy your stay with us and that you did not see the notices that the pool and restaurant are closed. We hope you enjoyed your time in Branson.

10/10 (非常に良い)

Richard

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 12 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 2 日)
We are glad you enjoyed your stay, We hope you see you again soon.

10/10 (非常に良い)

Ann

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The restaurant wasn't open.
2023 年 12 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 2 日)
Thank you for the kind review. We hope you will come see us again soon

10/10 (非常に良い)

justin

2023 年 12 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 10 日)
We are happy to see you enjoyed your stay with us. We hope you will come back soon.

8/10 (良い)

David

2023 年 12 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 2 日)
We are glad you enjoyed your stay with us. we hope to see you again soon

10/10 (非常に良い)

Natasha N

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel Managementからの返信 (投稿日 : 2024 年 2 月 5 日)
Thank you for taking the time to leave us a review.

10/10 (非常に良い)

Alex

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful place to stay
We had an amazing stay with friends. The staff go above and beyond to make sure you feel welcome and made the stay fun. The night receptionist hides little ducks around for the kids to find. So much fun! We enjoyed our stay.
2023 年 12 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 12 月 5 日)
We are glad you enjoyed your stay with us and that you enjoyed our tiny ducks. We hope you come to see us next time.

4/10 (不満)

Sharunda

2023 年 11 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 2 日)
We hope you will stay with us again.

10/10 (非常に良い)

Michael

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We came with family and friends and had a great time. The hotel was great and the staff were very friendly and went beyond to make our stay a great experience.
2023 年 12 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 12 月 5 日)
Thank you for your positive review. We are very happy your interactions with our staff was so positive

10/10 (非常に良い)

John、brookline

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were able to check into our room early. It is a little hard to find because the sign is not up yet up yet. However once we found the entrance the motel was clean & inviting , our room was very nice .
2023 年 12 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 12 月 5 日)
Thank you for the kind review. We are very happy you enjoyed your time with us.

10/10 (非常に良い)

Chris

2023 年 11 月に 2 泊滞在
hからの返信 (投稿日 : 2024 年 1 月 2 日)
Thank you for your kind review, We hope to see you again soon.

8/10 (良い)

Kimberly

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
Nice price, nice staff. Disappointed restaurant was closed for renovations. One of our rooms was not ready even though we were given the key, but the staff took care of it quickly. Overall a nice place to stay.
2023 年 11 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 12 月 5 日)
Thank you for staying with us. We hope to see you again soon.

4/10 (不満)

Yolanda

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Too many issues
Arrived at night , given room that had broken heater / blower that would not shut off. Staff were nice and attempted to correct but eventually moved to another room across the hall. Rooms very tight on space and even with minimal luggage, tight space. Hotel under renovation.,maintenance man did his best, other staff seemed indifferent.,
2023 年 11 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 11 月 21 日)
We apologize for the problem with your heater unit during your stay with us and that you were unhappy with the amount of space in our rooms. We hope you were able to enjoy some of our other amenity's while you were here.

10/10 (非常に良い)

raymond w.

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Place
Loved it great location and clean
2023 年 11 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 11 月 19 日)
Thank you very much for your kind review. We hope you will come see us again.

6/10 (普通)

Maureen

グループ旅行
良かった点 : スタッフとサービス、客室の快適度
I stayed here years ago when it was the Welk Resort and it was great. I really didn’t spend much time in the hotel as it was Veteran’s Week in Branson. The only reason I gave a couple of 3 stars is because it needs updating, especially the carpets. The staff was very friendly, check in & out easy. It is at the other end of town away from the traffic (closer to Silver Dollar City) so it’s pretty quiet. Had a nice display that week out in front with the Vietnam Wall and wreathes to honor the Veterans.
2023 年 11 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 11 月 19 日)
Thank you for taking the time to share your thoughts with us. We apricate the feed back. The new ownership working on updating the property. We hope you will come back and see us soon.

10/10 (非常に良い)

Dwell

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean and comfortable property.
2023 年 11 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 11 月 19 日)
Thank you very much for the kind review. We are glad you enjoyed your time at the Branson Hillside Hotel, and hope to see you again soon

10/10 (非常に良い)

Janice、Smithville

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Property and room were clean, the staff was very friendly and helpful. Like others have mentioned there is no signage with the hotel name. It would have been extremely hard to find if I had not read a review mentioning that. A temporary banner type sign somewhere in front of the hotel might be beneficial. Would stay here again.
2023 年 11 月に 5 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 11 月 14 日)
Thank you so much for taking the time to leave us a kind review. We hope to see you again soon

10/10 (非常に良い)

Benton

2023 年 11 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 12 月 5 日)
We hope to see you again soon

8/10 (良い)

Rachel

2023 年 11 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 12 月 5 日)
Thank you for staying at Branson Hillside Hotel. We hope to see you again soon

10/10 (非常に良い)

Micki

2023 年 11 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 2 日)
Thank you for staying with us. We hope to see you again soon.

8/10 (良い)

Jennifer

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
Property was comfortable, convenient and very affordable.
2023 年 11 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 11 月 6 日)
Thank you for staying with us. We apricate you taking the time to leave us a kind review. We hope you will come see us again.

6/10 (普通)

Kevin

気になった点 : スタッフとサービス、施設のコンディションと設備
It's reasonably clean and affordable. Our TV didn't work, so we were moved to a room where the TV also didn't work. At that point we were too exhausted to fuss about it. The staff was polite, but not completely competent. Check in took quite a while and they seemed pretty flustered when we needed to change rooms. As hotels go, it's just ok.
Hotel Managementからの返信 (投稿日 : 2023 年 11 月 6 日)
We would like to apologized again for the technical difficulties during you stay. We hope you will come again.

2/10 (非常に不満)

Amanda、Florissant

2023 年 10 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 11 月 19 日)
We are sorry you did not enjoy your time with us.

10/10 (非常に良い)

emily

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 11 月 7 日)
Thank you very much for your kind review. We hope to see you again soon