2/10 (非常に不満)
Teresa
カップルで旅行
2025 年 8 月 31 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Terrible!!! This property is very dated. The furniture is very scratched and not in good condition. The bed was covered with a blanket that had a stain on it. No curtains on window even though there was a curtain rod. No soap (usually hotels will have a small bar by the sink at minimum), had coffee by the coffee pot but no cups, and no washcloths. On my 2nd day, i was in the office to straighten out a payment issue and a nice lady was helping me when another employee (not sure if she was a manager or what) came over to "assist" so while she was trying to get it fixed, i asked the other lady if I could have a couple of towels and washcloths. This is when the bossy lady said "we don't need to be giving these people more towels! Peiple need to hang their towels up! Especially since we're giving all these discounts!" I firmly told we we didnt have any washcloths when we arrived! Not sure why its called a resort although they have an outdoor pool, some yard games and a game room. the best part of our stay was the breakfast. It was always got and fresh and the lady they have working it is very nice and helpful! The only other plus is it is a great location. However, it was my first and last stay at this hotel!
Teresa
2025 年 8 月に 2 泊滞在
