施設内の設備

リバティー,ラグジュアリーコレクションホテル,ボストンの口コミ

5 out of 5

口コミ

8.8

非常に良い

評価 10 - 1005 件の口コミ中 636 件が非常に良い" "
評価 8 - 1005 件の口コミ中 185 件が良い" "
評価 6 - 1005 件の口コミ中 84 件が普通" "
評価 4 - 1005 件の口コミ中 57 件が不満" "
評価 2 - 1005 件の口コミ中 43 件が非常に不満" "

9.2/10

清潔度

8.8/10

スタッフとサービス

8.8/10

設備とサービス

9.0/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

4/10 (不満)

Kazuya

出張
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2023 年 11 月 28 日)
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

6/10 (普通)

宿泊されたお客様

2018 年 9 月に 1 泊滞在
Phil G. からの返信 (投稿日 : 2018 年 9 月 11 日)
Thank you for sharing this review.

10/10 (非常に良い)

Luisa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Liberty was beautiful. They had some life music and the restaurants are amazing
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

Teresa

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was loud and we were put in a room next to an air conditoner system that vibrated the entire night keeping us up.
2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

Gila

出張, 家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Don’t even think about it. Horrible in every way. Bad service, nothing works in the room. Looks old ad dirty. No phone to communicate, they could not instal a phone in 5 nights. Very noisy, you can hear everything from the room next door. House keeping never arrived after asking more than 4 times. Horrible.
2024 年 4 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for your review Gila. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

10/10 (非常に良い)

Dorhys

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Came in for one night for my boyfriend’s birthday and we were welcomed with a glass of champagne, the staff was very nice. Definitely will come back.
2024 年 4 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for your feedback! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

6/10 (普通)

Charlene

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I stayed here because it was close to hospital. Very expensive for dining , drinks , etc., but I guess that is what you get in the city.
2024 年 4 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

10/10 (非常に良い)

Penny、Vankleek Hill

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
So cool being in an old jail
2024 年 4 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 18 日)
Thank you for sharing your positive experience with us and with your fellow travelers. We’re thrilled to hear you enjoyed our unique style and atmosphere. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 (非常に良い)

Terry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 (良い)

Paul

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
did not like escalator was blocked off, seemed crazy not to leave it open to walk up. it was unsightly and pointless,slowed the elevators up by increasing usage. my other complaint was no drawer at front desk to break bills, I had to use ATM to get tip cash(cost me 5 bucks) both small things, but a very easy fix with little effort
2024 年 4 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 18 日)
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

8/10 (良い)

Oladeji

2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Erin

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Carolina

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
good
2024 年 4 月に 3 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 15 日)
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

4/10 (不満)

David、East Hampton

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Third time we stayed. This time the room wasn’t clean and the room felt tried
2024 年 4 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. We hope you will consider staying with us in the future.

8/10 (良い)

Nancy

2024 年 4 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know that we were able to provide you with an overall enjoyable visit. We look forward to welcoming you back soon!

4/10 (不満)

Jennifer

家族旅行
良かった点 : 清潔度
Very disappointing stay. Hotel operates a night club in the lobby on Friday and Saturday nights. Not one singke staff oerson made us aware. The musuc was so loud, it could be heard clearly in our room and the bass from the music, reverberated through the room. With an early morning surgery at MGH next mirning, this was kess than ideal. If we were made aware I would have stayed somewhere else. We will never be back. Simply an awful experience.
2024 年 3 月に 4 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for your review, Jennifer. We are so sorry to learn of the issues you had during your visit and sincerely apologize for the noise disturbances you dealt with. We will certainly be discussing your comments with our team as we continually work to improve in all areas. We hope you will give us another chance to host you again in the future.

10/10 (非常に良い)

Clifford

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property and amazing place for late night food and drinks!!!!
2024 年 3 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 1 日)
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

10/10 (非常に良い)

William

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Wonderful
2024 年 3 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 1 日)
Thank you so much for your 5-star review! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

8/10 (良い)

William

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good hotel, great bar, loud area, very expensive for limited amenties
2024 年 3 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

10/10 (非常に良い)

Alice

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Liberty was a great place to stay. Conveniently located next to Mass. Gen., restaurants and shopping. Everyone was so polite and helpful.
2024 年 3 月に 4 泊滞在
Property Management からの返信 (投稿日 : 2024 年 3 月 25 日)
Our team is thrilled to learn about your amazing experience with us! Thank you so much for sharing your positive feedback, as well as highlighting our polite and helpful service. It would be an honor to welcome you back again in the future!

8/10 (良い)

Bridget

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay, near MGH so many sirens.
2024 年 3 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for taking the time to review our hotel. We truly appreciate all of your feedback. We couldn't agree with you more that having a good location is essential - thanks for noticing! We look forward to welcoming you back in the future!

10/10 (非常に良い)

Joao Paulo

カップルで旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Fun
2024 年 3 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 3 月 11 日)
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 (良い)

Raminder

良かった点 : 清潔度、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Property Management からの返信 (投稿日 : 2024 年 3 月 11 日)
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 (非常に良い)

Jennifer、Malden

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I only live about 8 miles away from the Liberty, but have stayed there on two separate occasions in the last several months. The rooms are comfortable, well appointed, and many have nice views of the city and Charles River. There’s a great bar area, and I’ve eaten in all the restaurants there…the food options are delicious. The only small drawback is the plumbing seems slow/clogged…not to a terrible degree but in both rooms I had I noticed slow drainage in the bathroom sinks. The room I had a few months ago was quite sluggish and the staff worked immediately to correct it when I mentioned it. Last night I did not notify the staff about it because it was minor. The shower and tub was fine so overall no complaints.
2024 年 2 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 3 月 11 日)
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

10/10 (非常に良い)

Justin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful historic hotel with several bars and restaurants on the property. Beautiful lobby with many spaces to hang out, have a drink, people watch. Saturday night had vibrant night life with a DJ and a busy bar scene (which didn’t affect us at all in our room - was entirely quiet). Highly recommend to stay here!
2024 年 2 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 3 月 11 日)
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

10/10 (非常に良い)

Naide

2024 年 2 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 3 月 25 日)
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

2/10 (非常に不満)

Irwin

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had three rooms for our family – our first room smelled like cigarettes and the bathroom had cigarette ashes on the floor. We changed our room to 713. My 13-year-old son was in 722 but the key would not work. We tried 4 times making new keys and each time the door would not unlock. Each time I would get new keys, come down to the front desk and return with a set of keys that did not work. Finally a housekeeper walked by and offered to open the door. Our new room in 713 had plumbing issues with the toilet water coming up without even flushing it. I asked the front desk to fix this while we were out shopping. When we returned in the afternoon around 3pm – our room was cleaned but the toilet was overflowing with brown water from the plumbing. Andrew was on duty and apologized profusely and offered to move us to 806. That room was better, and the plumbing worked. Believe it or not – the heating did not work which we found out when we went to bed – unless you maxed it out to 80 degrees and it would come on for 5 minutes. We called the front desk and they sent up two thin blankets.
2023 年 11 月に 2 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 2 月 14 日)
Thank you for taking the time to share your honest feedback. We are disheartened to hear that we fell short in multiple areas throughout your visit and that your experience did not match your expectations. We appreciate your feedback immensely and can assure you that we will do everything in our control to rectify your concerns from this recent visit. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you in the future.

8/10 (良い)

Sean

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was impossible to find in traffic...Once i came into Boston it took me over an hour to ,locate and get to Hotel using GPS--
2024 年 2 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 2 月 14 日)
Thank you for taking the time to share your experience with us. It was a pleasure to welcome you as our guest and we are happy to know we were able to make your overall stay enjoyable. We look forward to welcoming you back soon!

10/10 (非常に良い)

Tammy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 2 月 14 日)
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 (非常に良い)

Matthew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 2 月 5 日)
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 (非常に良い)

David

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Best place in Boston for having everything at your reach! Clubs, dinning, sites etc!
2024 年 2 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 2 月 5 日)
Thank you for sharing your positive experience with us David! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 (非常に良い)

Anne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great spot !
2024 年 2 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 2 月 5 日)
Thank you for sharing your positive experience with us Anne! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 (非常に良い)

Carrie

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 3 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 2 月 5 日)
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 (良い)

Daniel、GILFORD

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quick overnight stay. Interesting history about the place.
2024 年 1 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 2 月 5 日)
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

10/10 (非常に良い)

William

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 3 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 (非常に良い)

Suzanne

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel, lots going on both inside and out and a welcoming glass of champagne poured for you at check in.
2024 年 1 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 (非常に良い)

Chris

2024 年 1 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 24 日)
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 (非常に良い)

Joyanne

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 22 日)
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 (非常に良い)

Diana

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 22 日)
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 (非常に良い)

ERIC

2024 年 1 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 22 日)
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 (非常に良い)

Shawn

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 22 日)
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 (非常に良い)

Katie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 22 日)
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 (非常に良い)

Jennifer

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 17 日)
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 (非常に良い)

Sara

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 17 日)
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 (非常に良い)

jeffrey

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 17 日)
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 (非常に良い)

Alyssa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 9 日)
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 (非常に良い)

Gene

家族旅行
Visually arresting hotel. A must see. Nice enough that you don’t need to go anywhere else. First class property in a one of a kind setting. You’d think you were in Charleston or Nashville. Not a few feet from mass general. The boys in the old Charles street jail never had it this good. I’m sure.
2023 年 12 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 9 日)
Thank you for sharing your positive experience with us and with your fellow travelers. We’re thrilled to hear you enjoyed our unique style and atmosphere. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 (非常に良い)

Michael

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 2 月 5 日)
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 (非常に良い)

Rick

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely Boston getaway
We love this hotel. It is in a great area, practically on the Charles. T access across the street. We love that it is an old jail, and we love coming at holiday time with the beautiful trees hanging from the ceiling in the lobby. My only complaint this time was how warm the place was, the heat could have been turned down at least 5 degrees in the lobby/bar area. The temperature in our room showed 78 degrees with the heat turned off, and the AC did not work (probably because they didn’t think it would be needed in December)
2023 年 12 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 2 日)
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

2/10 (非常に不満)

Helen

2023 年 12 月に 2 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 22 日)
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.