会議室

ヒルトン・ボストン・パーク・プラザの口コミ

4 out of 5

口コミ

8.4

とても良い

評価 10 - 3339 件の口コミ中 1773 件が非常に良い" "
評価 8 - 3339 件の口コミ中 862 件が良い" "
評価 6 - 3339 件の口コミ中 376 件が普通" "
評価 4 - 3339 件の口コミ中 188 件が不満" "
評価 2 - 3339 件の口コミ中 140 件が非常に不満" "

9.0/10

清潔度

8.8/10

スタッフとサービス

8.4/10

設備とサービス

8.6/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

4/10 (不満)

KAZUYA

出張, 家族旅行
気になった点 : 施設のコンディションと設備
Facility is old.
2024 年 4 月に 2 泊滞在
Jon Crellin, Managing Directorからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for sharing your feedback, Kazuya.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

10/10 (非常に良い)

Takuro

2023 年 11 月に 3 泊滞在
Jon Crellin, Managing Directorからの返信 (投稿日 : 2023 年 12 月 22 日)
Takuro, it's wonderful to hear that you had a 5-star experience at Hilton Boston Park Plaza! Our team members at our lobby restaurant, Off The Common, are delighted that you appreciated the dining experience with them. We aim to continuously exceed expectations and we hope to see you back very soon for another outstanding stay.

10/10 (非常に良い)

MANA

2023 年 11 月に 4 泊滞在
Jon Crellin, Managing Directorからの返信 (投稿日 : 2023 年 11 月 24 日)
Thanks for the perfect rating, Mana! We can't wait to see you again soon for another amazing experience at Hilton Boston Park Plaza. Have a great day!

8/10 (良い)

NARUHITO

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 2 泊滞在
Mikeからの返信 (投稿日 : 2023 年 11 月 2 日)
We are so glad you enjoyed your stay and we hope to see you again the next time you are in Boston!

8/10 (良い)

IZUMI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 2 泊滞在
Jon Crellin, Managing Directorからの返信 (投稿日 : 2023 年 9 月 5 日)
We appreciate you sharing this positive rating, Izumi!The comfort of our guests is important to us so we can't wait to see you back again at Boston Park Plaza. We want to share an even more enjoyable experience with you next time.

10/10 (非常に良い)

Keisuke

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
また利用したくなるホテル
古さはあるがキレイに手入れされているホテル。立地も良く安全。歩いてすぐのところに公園やスーパーもあり何かと便利。
2023 年 8 月に 4 泊滞在
Jon Crellin, Managing Directorからの返信 (投稿日 : 2023 年 8 月 28 日)
完璧な評価をありがとう、ケイスケ!ボストン パーク プラザでまた素晴らしい体験をしていただけることを楽しみにしています。すてきな一日を!

10/10 (非常に良い)

Naoyuki

2023 年 7 月に 5 泊滞在
Michaelからの返信 (投稿日 : 2023 年 7 月 31 日)
Thank you, Naoyuki. We hope to see you again soon!

8/10 (良い)

Okano

2023 年 6 月に 3 泊滞在
Jon Crellin, Managing Directorからの返信 (投稿日 : 2023 年 7 月 23 日)
Okano,Thank you for choosing to stay with us and for taking the time to share your experience. As you've provided a rating but didn't leave any specific feedback or comments, it's a bit challenging to understand which aspects of your stay stood out or could be improved upon.We believe in the importance of the smallest details and continually strive to provide a pleasing experience to all our guests. Your feedback, even in the form of a rating, is crucial for us to maintain our high standards and to deliver on our commitment to comfort and service.We hope your overall experience at Boston Park Plaza was enjoyable. We are committed to improving our services and facilities as we continue to evolve as a hotel of choice in the heart of Boston.We appreciate your patronage once again and would be delighted to welcome you back to the Boston Park Plaza in the future.Thank you again for your feedback, as it's a vital tool as we strive to deliver the best in hospitality and service. We are looking forward to having you with us again.

8/10 (良い)

ZENTA

出張
良かった点 : 清潔度、スタッフとサービス
何一つトラブルなく滞在しました
2023 年 6 月に 4 泊滞在
Jon Crellin, Managing Directorからの返信 (投稿日 : 2023 年 6 月 27 日)
Thank you for taking the time to leave us a 4/5 rating, Zenta!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Boston Park Plaza.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 3 泊滞在
Jon Crellin, Managing Directorからの返信 (投稿日 : 2023 年 5 月 7 日)
Thanks for sharing this perfect rating!We're thrilled to hear you enjoyed your stay at Boston Park Plaza! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

2/10 (非常に不満)

Kazuhiro

気になった点 : 清潔度、施設のコンディションと設備
Jon Crellin, Managing Directorからの返信 (投稿日 : 2023 年 4 月 9 日)
Thank you for sharing your feedback, Kazuhiro.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

4/10 (不満)

Toshiaki

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
暖房機の音がうるさい。ただっぴろいレストルームの割に主寝室は狭く、ソファも1脚。
Michaelからの返信 (投稿日 : 2023 年 1 月 25 日)
We're sorry that this stay did not meet expectations, Toshiaki but we do hope to be able to welcome you back again in the future.

6/10 (普通)

HIROSHI

2022 年 6 月に 3 泊滞在

10/10 (非常に良い)

Roy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Will definitely stay here again on the next visit.
2024 年 5 月に 2 泊滞在
Mikeからの返信 (投稿日 : 2024 年 5 月 27 日)
We are so glad you enjoyed your stay with us and look forward to seeing you again the next time you are in Boston.

6/10 (普通)

Sorelle

家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
Great location, lots to do, fitness center and Starbucks in hotel. Found half eaten pizza on a chair in my room, gross!
2024 年 5 月に 1 泊滞在
Mikeからの返信 (投稿日 : 2024 年 5 月 26 日)
We are sorry to hear about the poor service you received. Please reach out to us at the hotel so we can discuss further.

10/10 (非常に良い)

Lillian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great hotel and staff
2024 年 5 月に 1 泊滞在
Mikeからの返信 (投稿日 : 2024 年 5 月 26 日)
Thank you for staying with us and for the kind words! We hope to see you again the next time you are in Boston!

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Mikeからの返信 (投稿日 : 2024 年 5 月 26 日)
Thank you so much for staying with us! We are so glad you enjoyed your stay and hope to see you again the next time you are in Boston!

4/10 (不満)

Abigaelle

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Indifferent staff, noisy, no water bottles, mandatory daily charge is outrageous
2024 年 5 月に 1 泊滞在
Mikeからの返信 (投稿日 : 2024 年 5 月 26 日)
We are so sorry for your poor stay. We strive for guests to have the best stay possible. Please give us a call at the hotel so we can discuss further.

8/10 (良い)

Tammy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Staff were very helpful with room minor problems (shades did not function properly; 1st room right across from elevator). Ultimately these problems were resolved and we had a restful stay. This location is excellent for sightseeing and running around town.
2024 年 5 月に 3 泊滞在
Mikeからの返信 (投稿日 : 2024 年 5 月 26 日)
Thank you so much for staying with us and for the kind words! We hope to see you again the next time you are in Boston!

10/10 (非常に良い)

Jenn

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Mikeからの返信 (投稿日 : 2024 年 5 月 26 日)
Thank you so much for staying with us! We are so glad you enjoyed your stay and hope to see you again the next time you are in Boston!

10/10 (非常に良い)

Jay

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful hotel, the staff was amazing and super friendly and helpful, great breakfast.
2024 年 5 月に 3 泊滞在
Jon Crellin, Managing Directorからの返信 (投稿日 : 2024 年 5 月 26 日)
Jay, thank you for your kind words! The team members at Hilton Boston Park Plaza are glad to hear you enjoyed your stay and appreciated the friendly service and great breakfast. We're looking forward to welcoming you back soon!

10/10 (非常に良い)

Dennis

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was very helpful. All recommendations were great.
2024 年 5 月に 4 泊滞在
Jon Crellin, Managing Directorからの返信 (投稿日 : 2024 年 5 月 25 日)
Dennis, thank you for sharing your positive experience at Hilton Boston Park Plaza. It's wonderful to hear that our team members were helpful and that you appreciated their recommendations. We're looking forward to welcoming you back soon!

10/10 (非常に良い)

MARY

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Location
2024 年 5 月に 3 泊滞在
Jon Crellin, Managing Directorからの返信 (投稿日 : 2024 年 5 月 25 日)
Mary, thank you for your fantastic review! Hilton Boston Park Plaza is delighted to hear you enjoyed our prime location. Our team is always here to make your experience memorable. We look forward to welcoming you back soon!

10/10 (非常に良い)

Nolan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location. Beautiful interior. Coffee and dining on site. Clean rooms.
2024 年 5 月に 1 泊滞在
Jon Crellin, Managing Directorからの返信 (投稿日 : 2024 年 5 月 23 日)
Nolan, thank you for sharing your experience at Hilton Boston Park Plaza. We're thrilled you enjoyed the great location, beautiful interior, and the amenities like Off The Common restaurant. It’s wonderful to hear that you found your room clean and appreciated the convenience of our coffee and dining options. We're looking forward to welcoming you back soon!

10/10 (非常に良い)

Melanie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice and convenient
2024 年 4 月に 2 泊滞在
Jon Crellin, Managing Directorからの返信 (投稿日 : 2024 年 5 月 23 日)
Melanie, thank you for your fantastic feedback about Hilton Boston Park Plaza. The team is delighted to hear that you had a nice and convenient stay. We hope to welcome you back soon!

8/10 (良い)

Wilmer

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Walkable and nice hotel
2024 年 4 月に 3 泊滞在
Jon Crellin, Managing Directorからの返信 (投稿日 : 2024 年 5 月 22 日)
Wilmer, thank you for your review of the Hilton Boston Park Plaza. It’s great to hear you appreciated our convenient location and found the hotel to be nice. We're looking forward to welcoming you back soon.

4/10 (不満)

abubaker

気になった点 : 設備とサービス、施設のコンディションと設備
The room is very small. Inadequate towels or bath robs or slipper. You have toqsk for all that if younred it. Minimal storage space for cloths such as underwear so practically live out of suitcase. One nightstand for king size bed. The layout of the room made it that he door to the room almost touching the bed when you open the door to the room. Room service is mostly pool and for the most part is sunavailable All in all I would not stay in this hotel again
2024 年 5 月に 3 泊滞在
Jon Crellin, Managing Directorからの返信 (投稿日 : 2024 年 5 月 22 日)
Abubaker, thank you for taking the time to leave your feedback. Our Cozy Room is, as the name states, little. We make a great effort to ensure our guests are aware of the special room type they're booking and clearly set expectations by prominently listing the room name and giving an honest description online and offline.We apologize that your guest room was not refreshed properly and for the minimal storage space. Additionally, complimentary mini fridges and cribs are available upon request.Room service experiences are important to us, and it’s disappointing to hear yours did not meet expectations. Our team strives to offer great service at all times.Please accept our apologies for the challenges in regards to the authorization of your credit card, however we, like most hotels, require a deposit to hold your room, and authorizations may take between 5-7 business days to be released by the card's issuing bank.We hope you will give us another opportunity to serve you and that you will come back for a renewed experience.

10/10 (非常に良い)

cherie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Breakfast was over priced and not very good.
2024 年 3 月に 2 泊滞在
Jon Crellin, Managing Directorからの返信 (投稿日 : 2024 年 5 月 22 日)
Cherie, thank you for sharing your thoughts. The feedback regarding breakfast pricing and quality has been noted. The team continually strives to improve, and guest insights are valuable. We're glad to hear you enjoyed other aspects of Hilton Boston Park Plaza and hope to provide an even better experience on your next visit.

10/10 (非常に良い)

Kevin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice clean what you want
2024 年 5 月に 1 泊滞在
Mikeからの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you so much for staying with us and we are so glad you enjoyed your stay. We hope to see you again the next time you are in Boston.

4/10 (不満)

Atdhe

良かった点 : 施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Jon Crellin, Managing Directorからの返信 (投稿日 : 2024 年 5 月 22 日)
Atdhe, thank you for taking the time to provide your feedback. We're sorry to hear your experience didn't meet expectations. If there were any specific issues you encountered, we would appreciate the opportunity to address them.We hope you consider giving us another chance in the future.

8/10 (良い)

Beth、Santa Fe

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice room but extra small bathroom was a little difficult
2024 年 5 月に 3 泊滞在
Jon Crellin, Managing Directorからの返信 (投稿日 : 2024 年 5 月 21 日)
Beth, thank you for your feedback. Our Cozy Room is designed to be intimate, and we strive to ensure guests are well informed about this special room type. We're glad you enjoyed other aspects of your stay and hope to welcome you back to Hilton Boston Park Plaza for a renewed experience.

10/10 (非常に良い)

Emma

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 1 泊滞在
Jon Crellin, Managing Directorからの返信 (投稿日 : 2024 年 5 月 22 日)
Emma, thank you for your excellent rating of the Hilton Boston Park Plaza. We're delighted to hear that you enjoyed your stay and took the time to share your positive experience. We're looking forward to welcoming you back soon. Safe travels!

10/10 (非常に良い)

Amanda

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location
2024 年 2 月に 3 泊滞在
Jon Crellin, Managing Directorからの返信 (投稿日 : 2024 年 5 月 21 日)
Amanda, thank you for your positive feedback! Our Hilton Boston Park Plaza team is delighted to hear that you loved our location. We look forward to welcoming you back soon!

10/10 (非常に良い)

Amanda

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
perfect location
2024 年 4 月に 3 泊滞在
Jon Crellin, Managing Directorからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for this lovely review, Amanda!We're thrilled to know you had such a wonderful experience at Hilton Boston Park Plaza. We're also glad you enjoyed our prime location and proximity to so many of the city's best attractions. We look forward to hosting you again so we can share yet another fabulous experience with you!

4/10 (不満)

Krisztina

カップルで旅行
良かった点 : 設備とサービス
気になった点 : 清潔度、施設のコンディションと設備
Overpriced!!! Horrible value for what we paid for a night; we expected more. Crammed, tiny bathroom; zero countertop other than a small picture ledge above the toilet to keep toiletries. Cheap, thin towels. Awful, lumpy old pillows. The bedding had strong, bleachy odor. A creepy and dirty walk-in “closet”; we obviously couldn’t hang our clothes, so we had to keep everything in our luggage. Not ideal! The $40/person/night “resort fee” is a sneaky tack on! I would not recommend this hotel!
2024 年 5 月に 2 泊滞在
Jon Crellin, Managing Directorからの返信 (投稿日 : 2024 年 5 月 21 日)
Krisztina, thank you for sharing your thoughts. Our Cozy Room is, as the name states, little. We make a great effort to ensure our guests are aware of the special room type they're booking and have made it a priority to clearly set expectations by prominently listing the room name and giving an honest description online and offline. We have recently completed renovations on every one of our guest rooms and are looking forward to sharing many positive changes with our guests. We apologize that your guest room was not refreshed properly. The hotel would have provided additional amenities like complimentary mini fridges or cribs upon request. Regarding the authorization of your credit card, please accept our apologies for the challenges; however, we, like most hotels, require a deposit to hold your room, and authorizations may take between 5-7 business days to be released by the card's issuing bank. Your feedback is very important, and we hope you will give us another opportunity to serve you with a renewed experience.

6/10 (普通)

Peter

Noisy
2024 年 5 月に 1 泊滞在
Jon Crellin, Managing Directorからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for taking the time to share your feedback, Peter.While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you.

10/10 (非常に良い)

Joseph

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were very impressed and would stay here again.
2024 年 5 月に 2 泊滞在
Jon Crellin, Managing Directorからの返信 (投稿日 : 2024 年 5 月 21 日)
Joseph, your kind words about Hilton Boston Park Plaza are greatly appreciated. We're delighted to hear that you were very impressed and look forward to welcoming you back for another wonderful stay.

6/10 (普通)

alex

グループ旅行
良かった点 : 清潔度、スタッフとサービス
The wicked small room truly is wicked small. Good luck turning around in the shower. Clean room, great location, nice staff.
2024 年 5 月に 2 泊滞在
Jon Crellin, Managing Directorからの返信 (投稿日 : 2024 年 5 月 17 日)
Alex, thank you for providing your feedback. Our Cozy Room is, as the name suggests, compact. We aim to ensure our guests are well-informed about the room type they are booking through clear descriptions online and offline. We are pleased to hear that you found your room clean and appreciated the great location and friendly team members. We hope you will give us another opportunity to serve you and come back for a renewed experience.

4/10 (不満)

Abraham

出張
気になった点 : 施設のコンディションと設備
Room is tiny and badly laid out. No desk? No nothing? Plus a "resort fee" was added over my objections. 5 star price but 2 star quality.
2024 年 5 月に 1 泊滞在
Jon Crellin, Managing Directorからの返信 (投稿日 : 2024 年 5 月 17 日)
Abraham, thank you for taking the time to leave your feedback. Our Cozy Room is, as the name states, little. We make a great effort to ensure our guests are aware of the special room type they're booking and have made it a priority to clearly set expectations by prominently listing the room name and giving an honest description online and offline. In regard to the layout and amenities, we appreciate your input and will take it into consideration for future improvements.Please accept our apologies for the challenges regarding the additional fee. We, like most hotels, require a deposit to hold your room, and authorizations may take between 5-7 business days to be released by the card's issuing bank. We hope you will give us another opportunity to serve you and that you will come back for a renewed experience.

6/10 (普通)

Dalton

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Pretty with friendly staff. Small room didn’t feel worth the price. The size was perfect, just ~$100 too much.
2024 年 5 月に 2 泊滞在
Jon Crellin, Managing Directorからの返信 (投稿日 : 2024 年 5 月 17 日)
Dalton,Thank you for your feedback. Our Cozy Room is, as the name suggests, more compact. We make great efforts to ensure our guests are aware of the room type they're booking and have clearly set expectations with detailed descriptions. Your comments about the price are noted, and we are constantly evaluating our rates to ensure value for our guests. We hope you'll give us another opportunity to provide you with a renewed experience.

10/10 (非常に良い)

Margaret

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were always very friendly and helpful. The bed and pillows are great. I initially said there were some issues with the A/C noise and shower water pressure. The called me within 1/2 hour and offered to change our room. We chose not to. They sent someone to fix the shower pressure and it was good. Very responsive. The restaurant was very expensive. $7 for a cup of coffee. It was $65 for 2 of us for breakfast. I only had pancakes and coffee. Husband had eggs, toast, potatoes, bacon and the coffee. I guess it's to be expected in Boston though. It's an expensive town. We had a great time though. Celebrated daughter's graduation with her Master's Degree from Emerson College.
2024 年 5 月に 4 泊滞在
Jon Crellin, Managing Directorからの返信 (投稿日 : 2024 年 5 月 16 日)
Margaret,The Hilton Boston Park Plaza team is delighted to hear that you found our colleagues friendly and helpful. It's great that you enjoyed the bed and pillows and that our team was able to promptly address the A/C and shower issues you mentioned. Off The Common features premium breakfast offerings, and we appreciate your understanding given Boston's pricing. Congratulations on your daughter’s graduation! We're thrilled you had a great time and hope to welcome you back soon.Best regards.

10/10 (非常に良い)

Gregory

良かった点 : 清潔度、スタッフとサービス、設備とサービス
Always love staying there, bar is great and it’s close to everything. My room this time was on the small side and bathroom was too tight for 2 people.
2024 年 4 月に 3 泊滞在
Michaelからの返信 (投稿日 : 2024 年 5 月 14 日)
Thanks, Gregory, We are delighted that you enjoyed most aspects of your visit. We are sorry for any frustration regarding the size of the room. We do hope that you'll consider returning to us again in the future.

8/10 (良い)

Karen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The breakfast menu was excellent with friendly and efficient staff.
2024 年 5 月に 4 泊滞在
Mikeからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you so much for staying with us! We are so glad you enjoyed your stay with us, and we hope to see you again the next time you are in Boston.

10/10 (非常に良い)

christine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent location!!! Great staff!! Very helpful!!!
2024 年 5 月に 2 泊滞在
Jon Crellin, Managing Directorからの返信 (投稿日 : 2024 年 5 月 15 日)
Christine, it's wonderful to hear you appreciated the prime location of Hilton Boston Park Plaza! We're delighted our team members were able to assist you during your stay. We look forward to your next visit and providing another exceptional experience.

8/10 (良い)

Diane

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I love staying here partly because of the view, I am not from a city. The room we stayed in 11088, the window was so dirty we could not see very well. This is the first time that has happened and I have been here 5 or 6 times. Diane
2024 年 5 月に 1 泊滞在
Michaelからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for staying, Diane. We apologize for the issue with the windows and will make sure that our team address that. We do hope that you'll consider returning to us again in the future.

10/10 (非常に良い)

Jennifer

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent
2024 年 4 月に 4 泊滞在
Jon Crellin, Managing Directorからの返信 (投稿日 : 2024 年 5 月 13 日)
Jennifer, we're thrilled you had an excellent stay at Hilton Boston Park Plaza. We appreciate your positive feedback and look forward to serving you again in the future.

10/10 (非常に良い)

Lanore

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location, helpful staff, extremely quiet room, comfortable bed.
2024 年 5 月に 4 泊滞在
Michaelからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you, Lanore. We are delighted that you've enjoyed your stay here with us. We do hope to see you back again here when you return to Boston.

10/10 (非常に良い)

Christopher、Fergus

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff at check-in were extremely helpful in assisting me with some last-minute changes. And, the lobby bar is a great place for some quality drinks and food.
2024 年 5 月に 4 泊滞在
Michaelからの返信 (投稿日 : 2024 年 5 月 7 日)
Thanks, Christopher. We are delighted that you enjoyed your visit as much as you did! We hope to be able to welcome you back again soon.

8/10 (良い)

Diana

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ist night we were there, jack hammer was working late into the night. The Saturday night the music/bass was very annoying. It didn't quit until 12:30 am.
2024 年 4 月に 4 泊滞在
Mikeからの返信 (投稿日 : 2024 年 5 月 6 日)
We are so sorry for your loud stay. We hope you try us again the next time you are in Boston so we can redeem ourselves.

10/10 (非常に良い)

Sonja

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Jon Crellin, Managing Directorからの返信 (投稿日 : 2024 年 5 月 7 日)
Sonja, thank you for awarding Hilton Boston Park Plaza a perfect rating on Expedia. We trust you enjoyed dining at our lobby restaurant, Off The Common. Our team is glad you had a wonderful experience. We look forward to welcoming you back on your future visits.