ボデフラーフェンのアパート

「The listing failed to state that an expensive cleaning fee would apply and we were advised of this by the hotel after the cancellation period had ended. This was challenged but the hotel continued to insist that it needed to be paid and that it was advised (despite it not being in the listing or the confirmation email). Hotels.com had to get involved via an escalated complaint. The check in experience was also poor as the keys were not in the lock safe. This was resolved. Despite this the...

「The apartment itself was excellent - very comfortable with lots of space. Location was great with some excellent restaurants nearby. A place called Do Belo was our favourite and within 5 minutes walk. Staff were brilliant, but the check in process was a bit complicated as we arrived after 8pm. We had to go to the sister hotel to pick up our room keys before going to the hotel itself. It was only about 7 minutes walk between the two locations, but after a long journey to the Netherlands I'd have...

「We were very happy with the location and majority of amentities. We did not see a thermostat, which would have been helpful during the heat wave, but the temperature was bearable at whatever the standard setting was. The couch had stains on it which was in contrast of how pristine and beautiful the rest of the accommodation was. There was no hand soap or hand towels for washing hands throughout the unit which was odd. Beautiful, comfortable, lots of windows. My family and I had a wonderful...