近隣のプライベートビーチ、白砂、ビーチ シャトルサービス (無料)、ビーチカバナ

クロイスター アット ザ ボカ ラトンの口コミ

4 out of 5
クロイスター アット ザ ボカ ラトン
501 E Camino Real, Boca Raton, FL

口コミ

8.8

非常に良い

評価 10 - 942 件の口コミ中 568 件が非常に良い" "
評価 8 - 942 件の口コミ中 201 件が良い" "
評価 6 - 942 件の口コミ中 97 件が普通" "
評価 4 - 942 件の口コミ中 42 件が不満" "
評価 2 - 942 件の口コミ中 34 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

9.2/10

設備とサービス

8.8/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
ホテルドットコムの金額の他に駐車代金とリゾート代金がかかります!!
ホテルはとても古いけれどエントランスやプールサイド等公共の場所は綺麗になっているが、部屋の浴室の排水が初めの3日間とても悪かった。また夜中になると決まって空調がカタカタうるさくてとてもイライラした。サービスはとても良いし顧客の質も良かったが、気をつけなくては行けないのが駐車代金とリゾートフィがかかる。リゾートフィの中にはプール利用代金やプライベートビーチまでの送迎代が含まれるがそれを使おうが使わなおうがかかるので気をつけてほしい。

6/10 (普通)

TETSUYA

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
このエリアでは、有名なホテル(リゾートホテル)
到着後、まずびっくりしたのは、ほとんどすべてのホテル利用者が、乗ってきた車を係りに預ける(Vaiet)形式を利用してます。また、乗ってこられる車もBently、Maseratti、など高級車ばかりで、Benzが普通車に見えました。ホテルは由緒と伝統があるホテルのようです。是非、日本とでは味わえないホテルの雰囲気ですので、一度宿泊されてみればと思います。

8/10 (良い)

Fabiola

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The resort was beautiful and clean. The concierge was very helpful when need a clarification on activities. The back of the resort had the water view, boats and comfortable seats to relax and watch the view /sunset/sunrise . All staff would greet you while walking around. The accommodation to take you to the beach was great . The shopping stores had nice items and prices were fair. HEADS UP. If you don’t want to spend $ do not go there, it’s not for you . The resort is high class and get ready to spend money and I didn’t mind at all . It was worth it but except for the room service. Negative : Honestly the food was not great at all. I will not do room service again. The burgers were salty, ketchup was old it turn dark brown tasted yaky and the ice cream tasted like they had it . for years . Positive: the 2 restaurants had dinner the food was delicious. ( principessa and Japanese Bocce ) breakfast at Sadelle’s was delicious. Again for 2 people i spent over $200 so be ready. Positive about my room was clean : accommodated with snacks, drinks, coffee, a safe; white robes , sandals ,shampoo and conditioner ( smelled very nice). Negative about room: my windows were directly seeing the lot where the cars were driving/coming from the front of the resort. It felt a bit scary since at anytime if a person lost control ( my butt is finished lol). You couldn’t hear but headlights was no so great. Next time they need to give me a better room view and I’ll give a 5
2024 年 5 月に 2 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Ms. Bouchette,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. It is wonderful to hear that you enjoyed the beauty and cleanliness of our resort, found our concierge helpful, and appreciated the intracoastal views and comfortable seating areas near our marina. We are also delighted that our team made you feel welcome and that you enjoyed the convenient transportation to the Beach Club, as well as our refined shopping experiences.We appreciate your candid feedback regarding room service. We are sorry to hear that the food provided did not meet your expectations. Your comments are being shared with our culinary team to ensure any necessary improvements are made. However, we are glad to know you enjoyed your dining experiences at Principessa, Japanese Bocce Club, and Sadelle’s.We are also pleased to hear that you found your room clean and well-equipped with amenities. However, we regret that the view from your room fell short of expectations. We greatly appreciate your feedback, and will take your comments into consideration as we continuously strive to improve our offerings.We look forward to hosting you once again and providing another enjoyable experience. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

6/10 (普通)

Andrew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Mr. Clinton,Thank you for sharing your feedback on your recent stay at The Boca Raton. We regret to learn that your experience with us did not meet your expectations and extend our sincere apologies for any inconvenience caused. We would be very glad to hear more about your experience so we may address your concerns promptly, so please feel free to reach out to our direct line for immediate assistance. Please request to be directed to our Quality Assurance team. Warm Regards, Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

Daniel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Mr. Bense,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

6/10 (普通)

Vadim

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Mr. Kulishevskiy,Thank you for sharing your feedback on your recent stay at The Boca Raton. We regret to learn that your experience with us did not meet your expectations and extend our sincere apologies for any inconvenience caused. We would be very glad to hear more about your experience so we may address your concerns promptly, so please feel free to reach out to our direct line for immediate assistance. Please request to be directed to our Quality Assurance team. Warm Regards, Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

Ashley

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Ms. Lapadula-Altman,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

2/10 (非常に不満)

Heather

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
I stayed at The Cloister part of the resort for the first time. Normally I stay at the beach club but it’s under renovation and I have stayed in the tower as well. Let me tell you what a mistake that was. I traveled with a family of 6 and got two rooms, but the one my son was in was a mild infested gross room. He actually got sick from the mold since he has allergies to it. They did change my room but moved it on the opposite side of the resort and my view was of an alley which my original room I booked estate view. All they offered was an hour later check out which we left way before. As you walk the hallways you can smell the musty mold and for what they charge for the rooms it’s a shame. We spent so much there at the resort for example dinners were between $700-850 for one and my son was sick and didn’t even enjoy half of our family trip because he was in the room sick from the mold. The cloister is old and run down. It’s a beautiful hotel but needs major renovation on that part. Also, on Friday we went to the pool and we needed 6 chairs and we were turned away because they only had one chair left. Crazy for what I paid. Could not even go relax at the pool!
2024 年 4 月に 4 泊滞在

8/10 (良い)

Jon、Morristown

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Restaurants are very expensive. Italian restaurant was disappointing but the others were good.
2024 年 4 月に 5 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Mr. Green,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are pleased to hear that you enjoyed some of our dining venues, however, we sincerely apologize for the disappointment you experienced at Principessa. We regret that Principessa did not meet your expectations, and appreciate your candid feedback. Your comments will be shared with our culinary teams to address any areas for improvement promptly, including those related to pricing overall.Thank you for choosing us, and we hope to have the opportunity to provide you with a more satisfying experience in the future.Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

Nick

2024 年 4 月に 2 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Mr. Olah,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

phyllis

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful surroundings! Great views, restaurants, beach access!
2024 年 4 月に 2 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Ms. Ferraioli,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are delighted to hear that you enjoyed the beautiful surroundings, stunning views, and the various dining options available at our resort. We look forward to hosting you once again and continuing to exceed your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

Jon、Syosset

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Place is wonderful
2024 年 4 月に 3 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Mr. Halpern,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay, and appreciate your positive comments. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

yase

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2024 年 4 月に 1 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Ms. Nahle,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

Alexander、Delray neach

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Awesome stay
2024 年 4 月に 2 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Mr. Prokhorov,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to exceed your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

Danit

良かった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 5 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Ms. Zamir,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

Andrew

家族旅行
Beautiful Hotel and Impeccable Service. We Stay at Madinat Jumeriah Dubai every year and this hotel is now firmly on our list of places to stay.
2024 年 3 月に 3 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Mr. Barnett,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are thrilled to hear that you found our resort to be beautiful and our service impeccable. It means a lot to us that you would include us on your list of preferred places to stay. We strive to provide an exceptional experience for all our guests, and it is truly rewarding to know that we met your expectations.We look forward to hosting you once again and continuing to exceed your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Mr. Skierkier,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

8/10 (良い)

Maria、Chicago

My room had cockroaches. I reported it and the roach was still there. Only after I reported again did they clean it up. The next day, another roach. When I checked in, I asked to be upgraded. The young lady serving me said she did not think that would be a problem. After half an hours wait, while she checked with her supervisor, I was told it would $2000 a night more. The bell boy told me he never saw anyone have to wait so long to get to their room. I am elderly, travel alone and feel this was senior bias.
2024 年 1 月に 5 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Ms. Ochs,Thank you for sharing your feedback on your recent stay at The Boca Raton. We sincerely apologize for the unacceptable experience you encountered during your visit.We deeply regret any inconvenience caused by your guestroom experience. To ensure that this concern is appropriately addressed, we kindly request that you reach out to our direct line and request to be connected with our Quality Assurance team.Regarding your request for an upgrade, we apologize for the miscommunication and any discomfort caused during that process. We understand how important it is to feel comfortable and accommodated during your stay and we aim to make each guest feel that way. We will thoroughly review these aspects to ensure improved communication and efficiency in handling such requests.Your feedback is invaluable to us, and we take your concerns seriously. We would appreciate the opportunity to regain your trust and welcome you back for a more pleasant stay in the future.Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Mr. Weissman,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

Laura

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 6 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Ms. Bouslog,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

Rachel

小さなお子様連れの家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was a nice, beautiful relaxing stay!
2024 年 3 月に 2 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Ms. Grobler,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know that you enjoyed a relaxing stay with us. We look forward to hosting you once again and providing you with another enjoyable experience in the future.Warm Regards,

10/10 (非常に良い)

Marlon

2024 年 3 月に 1 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Mr. Rosenberg,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

Clay J

2024 年 3 月に 1 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Mr. Landry,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

Irina

2024 年 2 月に 2 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Ms. Rusev,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

Caroline

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a fantastic stay at the cloister! Roody checked us in and was very helpful throughout our stay. The amenities were top notch, the pools were clean and the boat shuttle over to the beach was very convenient. We ate at a few of the restaurants while on site and had delicious meals! The drinks were also great!
2024 年 2 月に 2 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Ms. Dobrzynski,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. It is amazing to hear about the excellent service provided by Roody throughout your visit, as well as your enjoyment of the amenities offered across the resort. We look forward to hosting you once again and continuing to exceed your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

David

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
One of the best there is!
2024 年 2 月に 1 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Mr. Buchwald,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We appreciate your thoughtful comments, and look forward to welcoming you back for another exceptional stay in the future. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

2/10 (非常に不満)

mike

2024 年 2 月に 3 泊滞在

10/10 (非常に良い)

Dagmar

2024 年 2 月に 1 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Ms. Golub, Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

Alexander

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在

8/10 (良い)

frederic

2024 年 2 月に 1 泊滞在

8/10 (良い)

cheryl

2024 年 2 月に 1 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Ms. Good,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

Denise

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Ms. Oliva,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

r m

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Mr. Reinauer,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

Alla

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 5 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Ms. Digilova,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

6/10 (普通)

Daniel、Mendham

カップルで旅行
気になった点 : スタッフとサービス
The place is quite dated and in bad need for a renovation. Services are decent but service fees and tips required all over the place make the experience quite unpleasant - you feel like you are there just to pay others…
2024 年 1 月に 5 泊滞在

2/10 (非常に不満)

Lisa

家族旅行
気になった点 : 清潔度、スタッフとサービス、客室の快適度
Disappointed
Total disappointment, from worn looking accommodations, to body fluid stain on sheets, to uncomfortable mattress, to location away from the beach, this hotel is not worth the price or worthy of the hype it creates trying to position itself as a luxury resort. Too many great places to stay in Florida to be disappointed in a place like the Boca Raton.
2024 年 1 月に 1 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Ms. Passi,We understand the importance of addressing concerns promptly and want to express our regret that you did not feel comfortable during your stay. We encourage our guests to bring any issues to our attention while on the property so that we can take immediate action to address and resolve them. Your satisfaction is our priority, and we would have welcomed the opportunity to make things right for you during your stay had we been aware. We sincerely apologize for any inconvenience caused, and we would appreciate the chance to speak with you further about your experience. If you would be willing to provide more details or discuss your concerns, please feel free to contact our team. Your insights are invaluable in helping us improve our services and facilities.Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

Herbert

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Luxurious. Easy. Relaxing
2024 年 1 月に 3 泊滞在
Shonaからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Mr. Weiss,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

Bruno

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Magnificent property and staff.
2024 年 1 月に 3 泊滞在
Shonaからの返信 (投稿日 : 2024 年 1 月 26 日)
Dear Mr. Ciaglia,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We appreciate your kind comments, and look forward to welcoming you back for another wonderful stay in the future. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

Ellen

家族旅行
良かった点 : 設備とサービス
Beautiful property
2024 年 1 月に 2 泊滞在
Shonaからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Ms. Mchugh,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We appreciate your kind comments, and look forward to welcoming you back for another enjoyable experience in the future. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

Craig

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
Shonaからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Mr. Corso,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

Harvey

2024 年 1 月に 1 泊滞在
Shonaからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Mr. Caspin,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

Astrid

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 6 泊滞在
Shonaからの返信 (投稿日 : 2024 年 1 月 18 日)
Dear Ms. Rosner,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

Ginna

良かった点 : 清潔度
2024 年 1 月に 2 泊滞在
Shonaからの返信 (投稿日 : 2024 年 1 月 18 日)
Dear Ms. Gardner,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

Robert J、PLYMOUTH

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent
2024 年 1 月に 4 泊滞在
Shonaからの返信 (投稿日 : 2024 年 1 月 18 日)
Dear Mr. Jeannotte,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards, Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Refined hotel with professional staff and clean rooms and super comfortable beds, it was our first time staying there but it won't be the last
2024 年 1 月に 1 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear valued guest,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are thrilled to hear that you found our team professional, our rooms clean, and beds comfortable. We are delighted that your first stay with us was memorable and look forward to welcoming you back for many more visits in the future. Warm Regards, Daniel A. Hostettler, President and Chief Executive Officer

8/10 (良い)

William F.

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
THE PROPERTY IS BEAUTIFUL AND THE STAFF IS EXCELLENT! STAYED THERE MANY TIMES JAN 3 - 8 2024. THE FOOD PRICES ARE OUTRAGEOUS. BREAKFAST FOR TWO - $100.00 DINNER FOR TWO WITH ONE DRINK - $200.00 LUNCH FOR TWO - $90.00 PARKING $60.00 PER NIGHT. RESORT FEE - $45.00 PER NIGHT.ROOM CHARGE TAX - $40.56 - RESORT CHARGE TAX - $5.85.IF YOU STAY FOR FIVE DAYS WOULD COST 5-6K
2024 年 1 月に 3 泊滞在
Shonaからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Mr. Gilbert,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay, and sincerely appreciate your kind comments about our team and property. We strive to offer a balance between quality and value, and your input helps us to continually assess these aspects to ensure enjoyable stays for our guests. We understand your concerns about the pricing of various resort charges, as well as food and beverages costs, and will ensure that our team addresses them appropriately. We deeply value your loyal patronage, and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

Shana

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Classic
2024 年 1 月に 1 泊滞在
Shonaからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Ms. Martin,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 (非常に良い)

Lauren

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Ms. Lomnitzer,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

4/10 (不満)

Nancy

2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Julie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在
Daniel A. Hostettler, President and CEOからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Ms. Perez,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer