Room was well priced but I had to ask for toilet paper. The wifi code in the room was incorrect and I had to go and search for it down in reception. One of the bedside lights was not working, the bathroom was a bit smelly / damp smell but you couldn't open the window. There was no breakfast available (which was stated as included in the description when I booked).
The bed was comfy and clean and the nosie proofness was good so that the airoplanes didn't disturb..
Rebecca
2025 年 7 月に 1 泊滞在
4/10 (不満)
Zahra
カップルで旅行
2025 年 7 月 22 日
気になった点 : 施設のコンディションと設備
Were greeted very unwelcomingly and told we were supposed to check in at 3pm when it said 2 pm. Room was okay however the shower didn’t properly work and our bathroom was leaking from the floor above so couldn’t go in without getting dripped on. One of the staff members was helpful and helped us to clean it.
Zahra
2025 年 7 月に 1 泊滞在
4/10 (不満)
Beatrice
2025 年 7 月 21 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
The property was very outdated. I didn't even want to take a shower. It wasn't dirty but gross looking. You should only use it for a rest to get to the airport the next morning, if even for that.
Beatrice
2025 年 7 月に 1 泊滞在
6/10 (普通)
Claudio
グループ旅行
2025 年 7 月 12 日
Nice on the picture a bit disappointing on the premises
Claudio
2025 年 7 月に 1 泊滞在
2/10 (非常に不満)
Tracy
カップルで旅行, 家族旅行
2025 年 7 月 10 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Worst night in hotel I have ever had no sleep due to noise from other rooms and airport no double glazing no towels bathroom very poor would never stay there again
Tracy
2025 年 7 月に 1 泊滞在
2/10 (非常に不満)
Wasimba
カップルで旅行
2025 年 7 月 7 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
DO NOT STAY HERE. I made the terrible mistake of booking to stay here after a flight and immediately regretted it.
First of all, the claim that the reception is 24/7 is a complete lie. We arrived to the reception open with no one sitting there and all room keys scattered across the desk. We then had to call multiple phone numbers until a man came out to show us our key. He was a complete clown who was extremely rude and showed that our name had been spelt wrong on the booking. There weren’t even towels available in the rooms. On top of that, the property is by a main road so very noisy. I know it’s cheap but again, DO NOT BOOK HERE. It’s 100% not worth it and I’d give no stars if I could.
Wasimba
2025 年 7 月に 1 泊滞在
8/10 (良い)
Daniel
カップルで旅行
2025 年 7 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is clean and quiet and the staff already prepared for my arrival which was really helpful, i just had slight difficulties locating the place, however the property is very good for it's price and close to the airport
Daniel
2025 年 7 月に 1 泊滞在
2/10 (非常に不満)
Trevor
家族旅行
2025 年 7 月 6 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Problem with reservation.
Ground floor room with broken window catch so couldn't secure window.
No towels, no shower curtain, no evacuation/fire poster, ceiling smoke detector in room smashed and broken, room smelt musty.
Altogether very poor
Trevor
2025 年 7 月に 1 泊滞在
2/10 (非常に不満)
Luke
カップルで旅行
2025 年 7 月 6 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Added breakfast to my stay and when we got there got told the restaurant wasn’t open so no breakfast. Read online the room had air con and when we arrived not one room had air con. The shower was filthy and wasn’t cleaned. Also the flooring had holes in. Wasn’t great at all to be honest
Luke
2025 年 7 月に 2 泊滞在
4/10 (不満)
Susan
2025 年 7 月 6 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
I was very disappointed that you couldn't have breakfast at the hotel. When I booked it through Expedia it offered breakfast option for 2. As I'm alone I didn't order it. When I checked in I said can I book and pay for breakfast? The guy said no we don't do breakfasts. I asked where the nearest shop was to go buy something for breakfast and he said there wasn't on other than bishops stortford which is 15 miles away. In the morning I was too hungry with low blood sugar to drive, I wish I had known no option to pay for breakfast, as I could have brought with me a porridge pot or something to mix with boiled water from the kettle in the room. Fortunately the guy I gave the key to the room to, listened and offered me a small pack of chocolate biscuits of his from his car,
that saved the day!
Susan
2025 年 7 月に 1 泊滞在
8/10 (良い)
Sharon
2025 年 7 月 4 日
良かった点 : 清潔度、スタッフとサービス
Sharon
2025 年 7 月に 1 泊滞在
6/10 (普通)
Kevin
家族旅行
2025 年 6 月 11 日
良かった点 : 施設のコンディションと設備
Close to the Airport car parks good point. Walls seemed to be made of paper. That along with inconsiderate customers forgetting keys, banging on doors shouting and stomping about at 01.00hrs wasnt fun when we had to get up at 02.30hrs for a very early flight. Still when its that cheap you have to expect that.
Kevin
2025 年 6 月に 1 泊滞在
4/10 (不満)
Philip
2025 年 6 月 5 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Staff friendly and helpful. What i did not like was the bed was very uncomfortable causing me to have a sleepless night. There was a light fitting hanging from bathroom ceiling, and the tv was not working,this was mentioned to the staff member,he tried his best to correct the problem to no avail.
Philip
2025 年 6 月に 1 泊滞在
6/10 (普通)
Minou
2025 年 5 月 28 日
Minou
2025 年 5 月に 1 泊滞在
8/10 (良い)
Chijioke
2025 年 5 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The environment is quiet and calm, you get to rest and sleep well. Easy access to the airport and grocery store. M and S
I had time.
Warm regards
Cj
Chijioke
2025 年 5 月に 2 泊滞在
6/10 (普通)
Tracey
カップルで旅行
2025 年 5 月 27 日
Ideal for night befor flight, very basic but you get what you pay for,
Tracey
2025 年 5 月に 1 泊滞在
8/10 (良い)
Erica
2025 年 5 月 23 日
良かった点 : 設備とサービス、施設のコンディションと設備
Comfortable bed and good value for money.
Erica
2025 年 5 月に 1 泊滞在
6/10 (普通)
Catherine
2025 年 5 月 20 日
良かった点 : スタッフとサービス
The hotel was very well situated for the airport and a great price. It was safe and secure but there was nothing fancy. You get what you pay for and I would happily stay there again
Catherine
2025 年 5 月に 1 泊滞在
10/10 (非常に良い)
Nina
2025 年 5 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet and peaceful. Only a few minutes away from the beautiful Hatfield Forest
Nina
2025 年 5 月に 2 泊滞在
8/10 (良い)
Dean
2025 年 4 月 26 日
良かった点 : 施設のコンディションと設備、客室の快適度
What was required for my short stay in the area
Dean
2025 年 4 月に 2 泊滞在
2/10 (非常に不満)
Colette
家族旅行
2025 年 2 月 1 日
気になった点 : スタッフとサービス
No Booking
Arrived 1 am and no knowledge off my spud booking which had been done 10 days earlier had to pay again even more monies so not at all happy !