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ラディソン ブル ホテル、バーミンガムの口コミ

4 out of 5
ラディソン ブル ホテル、バーミンガム
12 Holloway Circus, Birmingham, England

口コミ

8.2

とても良い

評価 10 - 1003 件の口コミ中 460 件が非常に良い" "
評価 8 - 1003 件の口コミ中 307 件が良い" "
評価 6 - 1003 件の口コミ中 113 件が普通" "
評価 4 - 1003 件の口コミ中 73 件が不満" "
評価 2 - 1003 件の口コミ中 50 件が非常に不満" "

8.6/10

清潔度

8.6/10

スタッフとサービス

8.0/10

設備とサービス

8.2/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

8/10 (良い)

Tsuyoshi

2023 年 1 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
駅に近い快適なホテル。
2019 年 1 月に 1 泊滞在

10/10 (非常に良い)

Y、Japan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good location & Friendly reception! 駅近でフロントスタッフは親切
Very good location ( close to the Station and a wonderful view from the room I stayed in ). I stayed for 4 nights on the 8th floor ( front side ) at the end of June and was totally satisfied. I relaxed in the comfortable bathtub and could sleep well in the king-sized bed. Also, really friendly and kind reception made me smile a lot! :D 他のレビューにもあるように駅から近くて便利。少し坂を上がる道は私には特に問題は感じませんでした。バスタブもベッドもゆったり快適です。６月下旬に正面側に面した８階のキングベッドの部屋でシングルとして４泊し満足でした。個人名に言及してはいけないルールなのが残念ですが特に親日的なスタッフがフロントにいます。概して皆、品があって親切です。
2018 年 6 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2017 年 11 月に 1 泊滞在

6/10 (普通)

Surya

気になった点 : スタッフとサービス
2024 年 5 月に 1 泊滞在

4/10 (不満)

Laura

気になった点 : 清潔度、スタッフとサービス
We had booked for a 2 night stay with parking. We were told we could only park for one night and had to move the car the next day to a public car park as they had other guests parking! The car park recommended was full. We wasted half a day finding parking. Due to our protests the hotel reimbursed our fees. The breakfast was awful. Hot buffet was cold. No one keeping the area clean. Cannot recommend this hotel.
2024 年 4 月に 2 泊滞在
Denisa Mona- Assistant Front Office Managerからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Laura,Thank you for sharing your feedback with us. We are truly sorry to see that your experience at our hotel fell short of your expectations. Your feedback is incredibly important to us as we continuously strive to improve and provide the best possible stay for all of our guests.We apologize for any inconveniences or issues you encountered during your time with us. Please know that your concerns have been noted, and shared with the relevant departments. We will take steps to address and rectify them to ensure that such situations do not occur in the future.We hope to have the chance to welcome you back for a much-improved stay in the future.

8/10 (良い)

Amanda

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very conveniently located near to birmingham new street station. Spacious and comfortable room. Clean. Walking distance from many attractions and restaurants
2024 年 4 月に 2 泊滞在
Denisa Mona- Assistant Front Office Managerからの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you so much for taking the time to share your feedback with us! We are delighted that we were able to make your visit with us a pleasant one, and grateful for your appreciation of our efforts in providing a comfortable and enjoyable stay. Thank you for choosing our hotel, and we can't wait to have the opportunity to host you again in the future.

6/10 (普通)

Ranjit

気になった点 : 清潔度
The property is newer but the rooms finishing like a 90s.
2024 年 3 月に 2 泊滞在
Matt | GMからの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you so much for your feedback, it is truly appreciated, and essential for our continued improvement. We hope to welcome you back to the hotel again soon!

8/10 (良い)

Paul

2024 年 2 月に 1 泊滞在
Matt | GMからの返信 (投稿日 : 2024 年 3 月 26 日)
Thank you for your review. We hope to welcome you back again soon!

2/10 (非常に不満)

Reza

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
It’s my 5th or 6th stay here name it’s my wife’s favourite hotel but this time I was asked if I pay a £50 deposit which they have never asked me the previous times that I stayed and she but I when I asked why she said we always ask for the deposit but when the people next to me was checking in they didn’t pay £50 deposit and it was my first time also even though I’ve stayed here now 6 times. Since I thought I’m a usual customer I will be getting a decent room but on the other hand I think I got the smallest room in the whole hotel which I didn’t think it was fair since they always upgrade me to a better room every time I stay and the view was horrendous which I had a view towards the roof of the holiday inn next door. I wasn’t satisfied at all and so wasn’t my parents it ruined our weekend and we just left after few hours.
2024 年 2 月に 1 泊滞在
Matt | GMからの返信 (投稿日 : 2024 年 2 月 26 日)
Thank you for your review. It appears we missed an opportunity to impress you on this occasion. Please reach out to us ahead of a future stay and we will make sure to allocate you a nice room. We hope to see you again soon!

6/10 (普通)

Carlos

2023 年 10 月に 3 泊滞在
Matt | GMからの返信 (投稿日 : 2024 年 3 月 21 日)
Thank you so much for your feedback, it is truly appreciated. We hope to welcome you back to the hotel again soon!

6/10 (普通)

Kelly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
All very smart and staff were very friendly but poor night's sleep due to the bed being uncomfortable
2024 年 2 月に 1 泊滞在
Matt | GMからの返信 (投稿日 : 2024 年 2 月 26 日)
Thank you for your review. We hope to see you again soon!

10/10 (非常に良い)

Reza

2024 年 2 月に 1 泊滞在
Matt | GMからの返信 (投稿日 : 2024 年 2 月 26 日)
Thank you for your review. We hope to see you again soon!

10/10 (非常に良い)

Richard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Premium room
Upgraded to premium room, large room with city view. Comfortable bed and plenty of extras such as tea coffee and water. All staff encountered were very courteous and friendly. Would use again.
2024 年 2 月に 1 泊滞在
Matt | GMからの返信 (投稿日 : 2024 年 2 月 16 日)
Thank you for telling us about your stay! I will pass your comments on to our team!

10/10 (非常に良い)

jonathan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was amazing staff were very friendly, room was immaculate. They even prepped the room with rose petals and a bottle as i had requested. Food in local area was good. And placed close to gay village. It was easy to walk to a bar. The only downside. Is that there seems to be a big drug issue in burmingham. And just secconds walk from the hotel there were used dirty needles. I know its not the hotels fault. However i was shocked to see this so close to the hotel. Although the hotel was amazing. I dont think id come back to this area again.
2024 年 2 月に 1 泊滞在
Matt | GMからの返信 (投稿日 : 2024 年 2 月 16 日)
Thank you for your review! We have logged your concerns with our local welfare team, who have stepped up patrols around the hotel. We do hope to see you again soon!

10/10 (非常に良い)

Mark

2024 年 2 月に 1 泊滞在
Matt | GMからの返信 (投稿日 : 2024 年 2 月 16 日)
Thank you for your review! See you again soon!

4/10 (不満)

Edward

2024 年 2 月に 1 泊滞在
Matt | GMからの返信 (投稿日 : 2024 年 2 月 13 日)
Good afternoon, thank you for leaving us your valuable feedback. We do hope you'll visit us again when next in the city!

10/10 (非常に良い)

ANTONIO

2024 年 1 月に 2 泊滞在
Matt | GMからの返信 (投稿日 : 2024 年 2 月 2 日)
Thank you for your review. We hope to see you again soon!

4/10 (不満)

Peter

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Dirty room with poor shower
The room was dirty and there was a dirty cleaner cloth on the floor when we walked in. Very poor shower and definitely didn’t reflect the price of the room .
2024 年 1 月に 1 泊滞在
Matt | GMからの返信 (投稿日 : 2024 年 1 月 12 日)
Thank you so much for your feedback which is essential in us improving for our future guests.

8/10 (良い)

MRS DONNA

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Reasonable stay at Radisson Blue
Nice hotel. Not sure the standard is 4 star though. We had a nice suite but the door to the bathroom was missing. The heater wasn't working so they sent up a portable heater. The floor tiles looked dirty but I think they were just old. The staff were very friendly and we had a nice time staying there but just not sure it meets the 4 star criteria
2023 年 12 月に 2 泊滞在
Matt | GMからの返信 (投稿日 : 2024 年 1 月 12 日)
Thank you so much for your feedback which is essential in us improving for our future guests.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
5 Stars
Easy check in, great staff, really helpful. Comfortable stay!
2024 年 1 月に 3 泊滞在
Matt | GMからの返信 (投稿日 : 2024 年 1 月 12 日)
Thank you so much for your feedback - we hope to welcome you back again soon!

2/10 (非常に不満)

Deividas

2023 年 12 月に 4 泊滞在
Matt | GMからの返信 (投稿日 : 2024 年 1 月 12 日)
Thank you so much for your feedback which is essential in us improving for our future guests.

10/10 (非常に良い)

Jake

2024 年 1 月に 1 泊滞在
Matt | GMからの返信 (投稿日 : 2024 年 1 月 9 日)
Thank you so much for your feedback, it is truly appreciated.We hope to welcome you back to the hotel again soon!

10/10 (非常に良い)

Usman

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic stay with great staff and very clean rooms, the premium room with a view is beautiful to see the city.
2023 年 12 月に 1 泊滞在
Matt | GMからの返信 (投稿日 : 2024 年 1 月 8 日)
Thank you so much for your feedback, it is truly appreciated. We hope to welcome you back to the hotel again soon!

10/10 (非常に良い)

Elizabeth

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent
2023 年 12 月に 3 泊滞在
Matt | GMからの返信 (投稿日 : 2023 年 12 月 29 日)
Hello and thank you so much for your feedback, it is truly appreciated. We hope to welcome you back to the hotel again soon!Best regards,Matt Loughrey Hotel General Manager

10/10 (非常に良い)

Jaspreet

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Enjoyable stay
Really enjoyed our stay friendly staff and the service was great. The only thing my son was unhappy about that it was only one night. Next will be longer.
2023 年 12 月に 1 泊滞在
Matt | GMからの返信 (投稿日 : 2023 年 12 月 24 日)
Hello again, and thank you so much for your feedback, it is truly appreciated. We hope to welcome you back to the hotel again soon!Best regards,Matt Loughrey Hotel General Manager

6/10 (普通)

Lisa

グループ旅行
良かった点 : スタッフとサービス、客室の快適度
2023 年 12 月に 1 泊滞在
Matt | GMからの返信 (投稿日 : 2023 年 12 月 24 日)
Hello again, and thank you so much for your feedback, it is truly appreciated. We hope to welcome you back to the hotel again soon!Best regards,Matt Loughrey Hotel General Manager

10/10 (非常に良い)

Simon

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A great stay
We stayed in a family suite and the welcome and the attention that the kids received really set the mood for the weekend. It's the little things that count and the staff really were excellent.
2023 年 12 月に 1 泊滞在
Matt | GMからの返信 (投稿日 : 2023 年 12 月 18 日)
Thank you for your review. We look forward to welcoming you back soon!

10/10 (非常に良い)

David

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place to stay if on business.
Business Trip. Arrived Sunday evening after 4 hour journey. Had to wait briefly to be checked-in as only 1 member of staff. Nico arrived two minutes later and checked me in and explained everything. Offered a drink voucher for my having to wait. Stay was comfortable. room was clean and tidy. Slight wind noise when building swayed in the wind! Restaurant Breakfast was first rate!
2023 年 12 月に 2 泊滞在
Matt | GMからの返信 (投稿日 : 2023 年 12 月 18 日)
Thank you for your review. We look forward to welcoming you back soon!

8/10 (良い)

Andrew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Adequate.
Hotel is okay and clean enough. The on-site parking is VERY limited (5 spaces), otherwise you have to park at New Street station. I booked an executive room, which after my partner checked in they decided to tell us wasn't available, so in return for the lower grade room they offered me free parking outside the hotel - which was okay as it was only for 1 night. Staff are friendly enough, room was adequate. Nothing exceptional, but a good hotel for the price.
2023 年 12 月に 1 泊滞在
Matt | GMからの返信 (投稿日 : 2023 年 12 月 18 日)
Thank you for your review. We look forward to welcoming you back soon!

10/10 (非常に良い)

Ashleigh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Matt | GMからの返信 (投稿日 : 2023 年 12 月 8 日)
Thank you for your review. We hope to welcome you back again soon!

10/10 (非常に良い)

Kurt

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Matt | GMからの返信 (投稿日 : 2023 年 12 月 8 日)
Thank you for your review. We hope to welcome you back again soon!

6/10 (普通)

Christopher

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
Air conditioning system was very loud; needs replacing; sounded like broken. Not the hotel experience it once was.
2023 年 11 月に 1 泊滞在
Matt | GMからの返信 (投稿日 : 2023 年 11 月 29 日)
Thank you for your review and feedback, which we will certainly investigate. We hope to welcome you back soon!

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The stay was lovely, room was spacious and very clean. Restaurant at the hotel is not recommended for evening meal. Breakfast was nice.
2023 年 11 月に 1 泊滞在
Matt | GMからの返信 (投稿日 : 2023 年 11 月 20 日)
Thank you for taking time to let us hear about your stay. We loved having you with us, and hope to welcome you back to the hotel in the near future.

10/10 (非常に良い)

John-Paul

2023 年 11 月に 2 泊滞在
Matt | GMからの返信 (投稿日 : 2023 年 11 月 20 日)
Thank you for taking time to let us hear about your stay. We loved having you with us, and hope to welcome you back to the hotel in the near future.

4/10 (不満)

Sharon

出張
良かった点 : 清潔度、スタッフとサービス
Check in was spoor and very slow - my guest arrived before me, but they would not let him have his room (even though booked) as they said it had to be paid up front!? Bar lady very pleasant, breakfast staff helpful - the area around the hotel isn't very pleasant now. Also, they recommended grand central car park, but when asked for a discount, they said they don't recommend there any longer ? it cost us £29 for an overnight stay!
2023 年 11 月に 1 泊滞在
Matt | GMからの返信 (投稿日 : 2023 年 11 月 17 日)
Thank you for the detail you have provided about your stay. We apologise for the shortcomings on this occasion, but hope you will consider us again for future stays in the city.

10/10 (非常に良い)

Harvey

2023 年 11 月に 1 泊滞在
Matt | GMからの返信 (投稿日 : 2023 年 11 月 17 日)
Thank you for your review. We hope to welcome you back again soon!

8/10 (良い)

mavinder

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close for the o2 academy and train statio
2023 年 11 月に 1 泊滞在
Matt | GMからの返信 (投稿日 : 2023 年 11 月 17 日)
Thank you for your review. We hope to welcome you back again soon!

10/10 (非常に良い)

Amber

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good area. Nice stay
2023 年 10 月に 1 泊滞在
Matt | GMからの返信 (投稿日 : 2023 年 11 月 17 日)
Thank you for your review. We hope to welcome you back again soon!

10/10 (非常に良い)

Blaine

2023 年 10 月に 2 泊滞在
Matt | GMからの返信 (投稿日 : 2023 年 11 月 17 日)
Thank you for your review. We hope to welcome you back again soon!

10/10 (非常に良い)

Steven

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Only stayed the one night to attend a gig nearby. Handy location for central Birmingham. Check-in staff were friendly, helpful, efficient and knowledgeable. Cleaning staff were excellent, our room was absolutely spotless. There was a minor issue with a hinge-pin in the bathroom door. We reported this to reception and it was fixed without delay. Breakfast was superb and the restaurant menu looked to be reasonably priced and with a fair bit of variety. We'll probably give it a try on our next visit.
2023 年 10 月に 1 泊滞在
Matt | GMからの返信 (投稿日 : 2023 年 11 月 17 日)
Thank you for your review. We hope to welcome you back again soon!

10/10 (非常に良い)

Dawn

2023 年 10 月に 1 泊滞在
Matt | GMからの返信 (投稿日 : 2023 年 10 月 23 日)
Thank you for your review. We hope to welcome you back to the hotel again in the near future!

10/10 (非常に良い)

Elaine

2023 年 10 月に 1 泊滞在
Matt | GMからの返信 (投稿日 : 2023 年 10 月 9 日)
Thank you for your review! We hope to see you again soon!

2/10 (非常に不満)

Baljit

グループ旅行
気になった点 : スタッフとサービス、客室の快適度
2023 年 9 月に 2 泊滞在
Matt | GMからの返信 (投稿日 : 2023 年 10 月 6 日)
Thank you for your review. We hope to welcome you back again soon!

8/10 (良い)

Balkar

2023 年 9 月に 1 泊滞在
Matt | GMからの返信 (投稿日 : 2023 年 10 月 6 日)
Thank you for your review. We hope to welcome you back again soon!

10/10 (非常に良い)

Petrina

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location was busy and a bit rough, but hotel itself was lovely and very well kept.
2023 年 9 月に 1 泊滞在
Matt | GMからの返信 (投稿日 : 2023 年 10 月 6 日)
Thank you for your review. We hope to welcome you back again soon!

10/10 (非常に良い)

robbie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Overnight stay for social event
Everything you expect from a quality hotel. We checked in early. Our bag's were stored and my wife was given a hairdryer and room after commenting she had wet hair. She didn't ask or suggest but the staff wanted to help. After a couple of hours at the bull ring we checked in. Room's are standard set out but definitely more room. The bed and bedding felt really nice but the best thing about the room was the temperature control. The AC was responsive and easy to use. The Black out curtains worked well enough and a very peaceful room, no outside noise heard. If we return to Birmingham we will stay here again.
2023 年 9 月に 1 泊滞在
Matt | GMからの返信 (投稿日 : 2023 年 10 月 6 日)
Thank you for your review. We hope to welcome you back again soon!

10/10 (非常に良い)

David

2023 年 9 月に 1 泊滞在
Sudarshanからの返信 (投稿日 : 2023 年 9 月 21 日)
Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your valuable input.

10/10 (非常に良い)

David

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Well situated and excellent staff - Nico was particularly helpful during my stay. Make sure you get into the right car park!
2023 年 9 月に 1 泊滞在
Matt | GMからの返信 (投稿日 : 2023 年 10 月 6 日)
Thank you for your review. We hope to welcome you back again soon!

4/10 (不満)

Steve

出張
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 客室の快適度
Faulty air conditioning and poor food
Air conditioning wasn't constant, after around an hour it stopped working and you had to turn it off and on again to make it work again. Rooms were extremely hot. Breakfast was not pleasant either. Checkin/out was easy, I would have liked them to ask how my stay was though!
2023 年 9 月に 1 泊滞在
Matt | GMからの返信 (投稿日 : 2023 年 10 月 6 日)
Thank you for your review. We hope to welcome you back again soon!