Dear Shoji, Thank you for your comment. Best Regards,

Dear Mitsuhide; We really appreciate your dedication to share with all of us your great experience after your last stay in Bilbao. I am glad to read you enjoyed your stay with us. I wish you a memorable 2020. Best regards

Estimado huésped; Muchísimas gracias por habernos valorado del mejor modo posible. Le deseamos un muy feliz 2020.

Dear Chiho; Firstly, thank you very much for choosing our hotel for your stay in Bilbao and we appreciate your dedication to share with us your valuation and review. Receive our best wishes

Dear Furuya; Thank you for your valuation afer your stay in Bilbao. We really appreciate your feedback.

Dear guest; Thank you very much for sharing your feedback with all of us. We are glad to read you appreciated the kindness of our staff and please accept our sincere apologies if your room´s view was not of your liking. There are our Premium and Junior Suites which have views to the main street and It would be a pleasure for me to show them if you returned to Bilbao in the future. Best regards

Dear guest; We really appreciate your dedication to shre with us your valuation and comment after your last stay in Bilbao and we are glad to know we exceeded your expectations. Receive our best wishes.

Dear guest; Thank you very much for your dedication to share with us your valuation after your last stay at our hotel. Receive our best wishes.

Dear guest; We really appreciate your dedication to share with us your valuation. Best regards

Dear Namiki; We really appreciateyour dedication to shre with us your experience after your last stay in Bilbao. We are glad to read you enjoyed your stay with us. Best regards

Dear guest; Thank you very much for your valuation and comment. We really appreciate your feedback. Greetings from Bilbao

Dear guest; Thank you very much for sharing your valuation and review after your last stay at our hotel. Receive our best regards.

Dear guest; Thank you very much for your great valuation after your last stay with us. At NH Collection hotel our aim is to achive our guest´s expectations and we are glad to read we got it. Receive our best regards.

Dear guest; Thank you very much great review. It was a pleasure for all our entire team to be your host in our city. We look forward to welcoming you back in the near future. Best Regards

Dear guest; We are glad to check trough your valuation that you enjoyed a memorable experience with us, we fell very proud for this. Receive our best whises and it wil be a pleasure for us to welcoming you back in the near future.

Dear Guest; Thank you very much for your review and for your kind words about me. It was a pleasure to be your host in Bilbao and I am glad to read you enjoyed your stay in Bilbao. Best regards and we remain at your entire disposal for all you need.

Dear guest; Thank you very much for your dedication to share with us your experience after your last stay in Bilbao. We are glad to read you enjoyed your visit. Best regards.

Dear Anne; Thank you very much for your great review. It was a pleasure to be your host in Bilbao. We wish you a Merry Christmas.

Dear guest; First of all I would like to thank you for having taken a few moments of your valuable time to express your satisfaction about the services of our Hotel during your last stay with us. At NH Collection Villa de Bilbao it is our aim to cover the expectations of our guests and it is most inspiring for all members of our team to accomplish with success. Thank you very much for your great comments about our staff and services. Yours sincerely. Jon Espeja Guest relations manager

Thank you very much for your review and we are glad that you had a pleasant stay with us. Kind regards, Nh Collection Villa de Bilbao team

Estimado huésped; Muchas gracias por su valoración Esperamos poder ser su hotel de referencia en Bilbao. Atentamente. Jon Espeja Guest relations manager

Dear Guest: Thank you very much for having taken a few minutes of your valuable time to write us your comments about our hotel during your recent stay with us. Our management and staff are pleased to be your hosts. It is our aim to provide our guests the warmth and hospitality through our facilities and services. I remain at your entire disposal and send you my best regards. Best wishes Jon Espeja Guest relations Manager

Dear guest; Thank you very much for your valuation. We are glad to read you you appreciated our great location, next to the bus station to the Airport. Very best regards. Jon Espeja Guest relations manager

Dear guest; Thank you very much for your valuation. Very best regards. Jon Espeja Guest relations manager

Dear Guest, Thank you very much for your review, we are very happy that you enjoyed our Hotel Nh Villa de Bilbao and of course the city of Bilbao. We remain at your entire disposal and please contact me if you decide to come back to Bilbao. Best regards. Jon Espeja Guest relations manager

Dear Terry,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. I am glad to read that our team helped you to get your passport backThank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,James Sessions -Guest Relations-

Dear Rocky,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,James Sessions -Guest Relations-

Estimado Miguel,Gracias por dedicar unos instantes a compartir su impresión sobre su reciente experiencia con nosotros.Agradecemos sus comentarios y nos complace saber que disfrutó de su estancia y que cumplimos con sus expectativas. He compartido sus amables palabras con el equipo para continuar inspirándolos y motivándolos a brindar una servicio de atención al cliente excepcional.Gracias por elegir alojarse con nosotros. Esperamos tener la oportunidad de darle la bienvenida pronto.Atentamente,James Sessions -Guest Relartions

Dear Yamilet,Thank you for your review.Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,James Sessions -Guest Relations-

Estimado Victor,Gracias por su valoración. Me alegra leer que disfrutó de su estancia con nosotros y en especial de del servicio de nuestro equipo además de nuestra ubicación. Compartiré su comentario con nuestro equipo para continuar trabajando en la misma linea. Espero tener la oportunidad de darle de nuevo la bienvenida pronto. Atentamente,James Sessions -Guest Relations-