Berrysburg Vacation Rentals

"We had a wonderful stay. The staff was Terrific. The breakfast was great. Will return."

"Everything was fine."

"yes the parking was easy, ac kept room cool."

"There was no fruit but otherwise breakfast was ok. The hotel definitely needs an upgrade. Big bumps across the hall, pealing paint, leaky faucet. "

"As a long-time Hilton Honors member who has stayed exclusively within Hilton brands since childhood, I found the overall experience to be significantly below expected standards of hospitality, professionalism, and brand conduct. There appeared to be a lack of effective managerial oversight on-site. The general manager was frequently observed in close informal association with staff, with no visible intervention or correction of inappropriate conduct. The overall environment suggested a normalization of unprofessional behavior rather than active enforcement of hospitality standards. In multiple instances, staff behavior toward guests appeared dismissive, and at times crossed into conduct that could reasonably be perceived as bullying or mocking. Guests were at times informed that they should clean or maintain their rooms beyond standard expectations for hotel stays, which is not consistent with full-service hotel operations. Taken together, these issues reflect a broader breakdown in service delivery, staff training, and adherence to brand standards. The experience did not align with the expectations associated with Hilton Honors membership or Hilton-branded properties. A front desk staff member directly addressed the child in a disrespectful manner and referred to her as a “liar” in relation to a minor issue involving a paper plate. Regardless of the context, this interaction was inappropriate and not aligned with acceptable standards of guest relations and its re: a minor."

"We have stayed at this hotel many times. It is very clean, the staff is amazing, and they offer a wide variety of items for breakfast. I would highly recommend staying here."

"Great place to stay! Especially if one of your kids is attending Susquehanna University!"

"The room was really dirty. Mold in bathroom. Stuff left by previous guest was still there. The lights above kitchen table did not work and staff could not find a solution. No breakfast but they have a coffee station but no milk or cream, Just powder. The corridors were not cleaned. Finally, there was very little cutlery."

"The pool was very cold. The breakfast, staff and room were wonderful. We will visit again"