2/10 (非常に不満)
Jeremy
2019 年 7 月 18 日
気になった点 : スタッフとサービス
early check-out, lecture included. WIll not return
Beautiful surroundings and a great kitchen in the room. A light bulb was out and the clock didn't work, OK no big deal. After picking up my GF late from the train, we were greeted by the owner and asked if we wanted dinner the following evening. No cancellation fee was disclosed nor did we agree to one. After losing track of time the next day, we decided to go out for dinner instead. A call to Peter was not answered or returned. SO we found our own way. Upon return, we were told the bill needed to be settled right then. We were told check out is 10am and there would be no exceptions. We were given extra fees of 12$E each and told that we had "wasted food," along with burdening the staff to knock on our door 3 times. It was very rude and we left first thing, never receiving a new light bulb Peter said he would change or soap in the shower. We will not return
Jeremy
2019 年 7 月に 2 泊滞在