ベンズリー ホテル

「This is my first time at this property. I traveled alone and the hotel was located close to the event I was attending and I felt safe coming home late. Everything about the room I had was perfect. Love the bathroom features, kitchen nice and clean equip with all you needed even though I didn’t cook. I would definitely stay here again.」

「Very good room and customer service」

「The breakfast is good」

「The tub drain did not work properly so I was in ankle deep water by the time I finished my shower. The room next to me had a commode that leaked water out into the hallway」

「Good location. Across from Tobacco Company. Parking is challenging. Restaurant has an amazing breakfast, but the lunch is weak.」

「窓際におそらく前の宿泊客の靴下が置き忘れられていた。」

「Location was good. Some of the plugs were not working.」

「TV didn’t work, staff wasn’t helpful. It didn’t work throughout the stay. Staff made not much effort to fix or offer options. Just said we called TV company and “they will do what they can”. Nothing was done.」

「Was ok as a Hampton but no breakfast in the morning, this is a 100% satisfaction guarantee failure so the hotel should have refunded everyone in full but only did it if the guest specifically asked for the refund they were entitled to - shows a real lack of integrity by management. As we booked through Expedia and not directly they refused to give Expedia the refund!」