「I booked for a senior suite. I was placed in a junior suite because even though I had already paid they double booked it and gave it to someone else. I was upset, but they said I’ll be refunded for the difference. I reached out several time to the property, to Expedia and they weren’t able to help. Even tho I was given a receipt with the amount to be refunded. Now I am filling a claim with my bank. Additionally, the food was terrible, they only have one iron on the entire property which I needed...

「The apartment was clean and beautiful, I had great welcoming experience with the host that supported my reunion with my family with an airport pick up as complimentary service. Thank you so much Romi」

「Worst stay ever in Benin! We booked 11 nights. My friend who was traveling with me was so fed up that she checked out after two nights. I tried to be patient and ended up checking out after four nights. From the electricity constantly getting cut off, to not having water to shower, to roaches, to wifi not being available when we arrived, we received a host of excuses. The excuses ranged from "the wifi wasn't ready because some guests reserve and don't show up" even though I was in communication...