The hotel condition was pretty much as expected for the price we paid, the glass elevator that takes you to the restaurant needs a real deep clean, 1 of the 4 other elevators was broken so you were waiting a while at meal times to go up or down
The food itself was ok, there were plenty of options either pre made ready for you to help yourself or they had chefs on hand cooking fresh, whatever meat or fish they had out for you that for that meal.
It's all inclusive and you wear a band around your wrist but you still have to hand your key card in every time you want a drink which was a pain when around the pool area, and the pool bar usually had only one person on and if there's a queue and they're all having cocktails you're waiting a while...and most of the time we just wanted water.. be a good idea to just have bottles of water in a separate fridge or ice bucket so all inclusive customers can just grab them.
We never had a problem getting a lounger, we could go down at 10am and get a lounger in the sun no problem, the issue was lack of parosols/umbrellas, and when we did get one on that day the wind was quite heavy and it took flight and could have seriously injured someone, we later realised that none of them screwed in safely to the base and we were told that the week before that happened and it hit someone.. so the lifeguard came over and said if it gets windy we cannot use them..