Just stayed one night for my birthday and to explore the area. Really easy to find but out in the lovely quiet countryside. shops only 5 minute drive away. Really lovely friendly and informative welcome from Chris the general manager. Lovely clean accommodation and a fab beer garden to enjoy a drink.
Breakfast in the morning was really good and all the staff were lovely. We were limited to a burger menu on Thursday evening but we were more than happy with the food we tried.
Outside needed a little Tlc but the new manager has plans for this and are already doing great - I absolutely would stay again as its great for exploring that area.
Lorna
2023 年 7 月に 1 泊滞在
10/10 (非常に良い)
David
出張
2023 年 7 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great pub and hotel
Nice pub and hotel, good food and service.
I would definitely stay again.
David
2023 年 7 月に 1 泊滞在
4/10 (不満)
Stuart
家族旅行
2023 年 4 月 27 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Turned up, the place was shut!
Stuart
2023 年 4 月に 1 泊滞在
8/10 (良い)
mrs n
カップルで旅行
2023 年 3 月 26 日
良かった点 : 清潔度、施設のコンディションと設備
The property was good but we were asked to pay for the stay at check in when we had fully paid for our stay when it was booked through Expedia. Hotel told us Expedia will refund us the payment they had collected but we have had to go back and forth between Expedia and the hotel and have been denied the refund. Awful customer service from both the Expedia and the Hotel.
mrs n
2/10 (非常に不満)
Simon
2023 年 3 月 25 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Could have so easily been 10/10
The alarm bells should have been ringing when the day before the booking I was contacted by the hotel to tell me that there was an issue with the rooms and that they couldn't do any food. But the offer of being upgraded to a cottage seemed a good alternative which I accepted. It turns out that the cottage is currently the only accommodation available and after speaking to locals I found out why. The land owner purchased the lease off the hotel management team and in the 6 weeks since this has managed to run the business into the ground thanks mainly to sacking experienced staff, staff walkouts and having no business acumen. There is only 1 member of staff who does everything and has to break the news to people who have booked that there is no accommodation or food available. This poor lad made our weekend with his efforts to keep a sinking ship afloat and should a new management team get the lease he'll be a great asset.
The locals are a great bunch if you get chance to talk to them in the bar but they don't appreciate how the place is being run into the ground.
Simon
2023 年 3 月に 1 泊滞在
2/10 (非常に不満)
Tom
2023 年 3 月 21 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Shuts unannounced
Turned up to be told the hotel was closed. A man came and unlocked the door to tell me they had closed and I’d get a refund. I’m still waiting for the refund 3 weeks later. It wasn’t explained why the hotel was shut but I did hear a member of staff on the phone outside talking about ‘thick mould all over’, so maybe it was closed for hygiene issues. Looking on the comments on their Facebook page it sounds like closing unannounced/last minute and staffing issues has become a regular occurrence. I’d just like my refund. I had to may double my initial payment to stay somewhere else local.
Tom
2023 年 3 月に 1 泊滞在
4/10 (不満)
Matthew
2023 年 3 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
Chilly, cold and freezing
Winter/early Spring clearly isn't the time of year to visit. The room was freezing and the heating didn't improve that situation much. I booked a room with a king-size bed (as I'm 6'4" and need the length), but my wife and I were provided a room with a double bed.
The bar downstairs wasn't much warmer and there must have been some supply issues or something as there was a very limited menu.
This place may be a lot better for an average visit, but I can't say much for mine and my wife's experience!
Matthew
2023 年 3 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
出張
2023 年 3 月 8 日
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Joke of a place
Went to check in to be told that the hotel should have cancelled my room!
They offered my one of their holiday cottages which was a nice cottage but the heating hadn’t been on. By the time I went to bed the room temperature had only reached 13 degrees.
The hotel wasn’t even doing food so I had to go out for food.
I didn’t dare try ask about breakfast so had to go out and buy this too.