The property and facilities are good value for money and well maintained. During this stay there was an incident, where someone used the room while I was away and left the room with toilets messed up and the bed used. On reporting this the staff changed out the sheets and mentioned that a supervisor will get in touch in the morning. But there was no attempt from the management to try and understand what happened. On checking out the staff wasn’t aware that this happened and asked for all the details all over again. Still waiting for a formal response from the management.
Shiraz Kabir
2024 年 3 月に 2 泊滞在
10/10 (非常に良い)
Iskandar
出張
2024 年 2 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything nice
Iskandar
2024 年 2 月に 2 泊滞在
2/10 (非常に不満)
Ju-Yi
2023 年 12 月 26 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ms
Checking only 2 sets customer in front us 3-4 pm but take about 30mins+ , when went “ first room “ was ppl checked in the room already ( feel very bad ) , then gave us another room , room is big ( coz we booked suit ) but towel is smelly and asking for extra towel not available , bed sheet have stamp on it and fridge have coke left from last guest.
Ju-Yi
2023 年 12 月に 2 泊滞在
6/10 (普通)
Jen Janice
グループ旅行
2023 年 12 月 20 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Not coming back again. There's many other hotels.
Breakfast was very bad. Food was not up to par.
Very inflexible with late check out unless we pay 100k Rph.
Check out time reminder from housekeeping and reception half an hour before time.
Other than that the room was great.
Jen Janice
2023 年 12 月に 1 泊滞在
10/10 (非常に良い)
Choy
出張
2023 年 12 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Hotel On a Hill
Choy
2023 年 12 月に 1 泊滞在
4/10 (不満)
Seah
家族旅行
2023 年 12 月 8 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Before booked this hotel was bfast for two persons. Extended the stayed become 1 person allowed for the bfast. Funny hotel
Seah
2023 年 12 月に 5 泊滞在
8/10 (良い)
Seah
家族旅行
2023 年 12 月 3 日
良かった点 : 客室の快適度
Expensive htl. Long stay must give good rate
Seah
2023 年 11 月に 2 泊滞在
8/10 (良い)
Hamidah
家族旅行
2023 年 6 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I booked 2 junior suite rooms but both m2 is not the same. 1 of the room is smaller than the other but still quote the same price. Why???