施設の入り口
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アビー ハウス ホテルの口コミ

4 out of 5
アビー ハウス ホテル
Abbey Road, Cumbria, Barrow-in-Furness, England

口コミ

9.4

最高に素晴らしい

評価 10 - 334 件の口コミ中 248 件が非常に良い" "
評価 8 - 334 件の口コミ中 64 件が良い" "
評価 6 - 334 件の口コミ中 13 件が普通" "
評価 4 - 334 件の口コミ中 5 件が不満" "
評価 2 - 334 件の口コミ中 4 件が非常に不満" "

9.6/10

清潔度

9.4/10

スタッフとサービス

9.2/10

設備とサービス

9.6/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Melissa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I have stayed this weekend in room 113 - I have to say firstly what amazing staff! The bloke who cleaned my room helped me numerous times with locking myself out. He was so polite and nothing was too much trouble. Batman who is from Dubai , very friendly and polite and knowledgeable about his job. Had a very interesting conversation about champagne. Breakfast staff - from the gentleman who took me to my table from the the waitress & waiters . All very polite and helpful. The food was great with lots to offer and as I am a very fussy eater, there wasn’t anything I didn’t like. I have stayed here a few times over the years but not for a while and I have to say this was definitely my best experience and have booked again for a few weeks time. This will now be my place to say when I am back home visiting.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Lorraine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在

6/10 (普通)

Anthony

良かった点 : 清潔度、施設のコンディションと設備
Staying during the colder months the Winter Suite certainly lived up to its name. The suite was large but the radiators were not sufficient to keep it warm, the saving grace was the the underfloor heating in the bathroom. The dining room of an evening was often chilly and one evening I had to sit with my jacket on. The hotel at midweek was not at capacity so not sure if this was the reason the heating was turned down or off and as I person who feels the cold it was not pleasant. Also being informed at 9.30pm the bar was closing as the staff were going home was not great, we were away on a short break with family.
2024 年 3 月に 3 泊滞在

10/10 (非常に良い)

Marcus

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在

6/10 (普通)

Imogen

出張
気になった点 : 清潔度
Had high hopes having stayed several years ago. However, my bathroom wasn’t very clean, mould, dirty shower and missing tiles. The shower was stuck on hot and it was scalding. My room, nice but woke up to find 7 ladybird bugs flying about. Dinner I had to send my food back as it was seriously over cooked, in general the food was very disappointing very much style over substance and taste. Breakfast was terrible, my food was stone cold as was my colleagues but least we received ours, the other person in our party received porridge instead of a cooked breakfast and service was so slow we had to leave for the meeting meaning so he went without. Check out was very slow as only one person on desk doing check out and taking phones calls. Won’t be returning, at £150 for one night more was expected.
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Kathryn

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在

2/10 (非常に不満)

Jordanna

2024 年 1 月に 1 泊滞在

8/10 (良い)

Andrew

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a great time. Lovely suite. Daughter loved the tv in the bed
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Graham

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Kate

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very friendly helpful staff in the bar, restaurant, reception and housekeeping. They made our stay very pleasant. Hotel was beautifully decorated and a joy to be there. Thank you…..Kate
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It’s brilliant. Great on every level.
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Michael

2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Loren

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolutely beautiful!! All done out for Xmas. Wonderful room, fantastic staff & what a breakfast. Highly recommended.
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Darren

2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Stuart

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent property and service
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place to stay
Brilliant place to stay for the night, staff were very helpful
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Jonathan

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A wonderful character hotel with immaculate rooms and beautiful grounds. Staff are so attentive and the bar restaurant is great place to spend an evening. Make sure you order breakfast and it is stunning!

8/10 (良い)

Charys

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely modern rooms, very spacious and good bathroom facilities. Breakfast is nice, but if you didn’t want a full english there isn’t much choice in the buffet section. Only complaint is that the hotel hosts events (weddings etc) and don’t tell you there will be an event on with loud music until you have paid for a non refundable room!! We stayed last night, checked in and was told our room was right above the wedding reception, loud music till midnight, we may as well have been in the party we could hear everything word for word. Would definitely recommend ringing the hotel before you book to check there isn’t an event on the night you’re staying, if there is don’t expect much sleep till after midnight!
2023 年 9 月に 1 泊滞在

8/10 (良い)

Stewart

2023 年 9 月に 2 泊滞在

2/10 (非常に不満)

Charlie

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I would avoid.
I stayed at the abbey house many times in the past, but this particular visit was awful. The staff were incredibly rude, I was left, feeling humiliated. I will not ever stayed in this hotel again. Staff need to be trained in customer service, they certainly do not need to be trained and how they become aggressive with customers, and how they like to humiliate customers repeatedly within a public eating area. There is very little understanding from the members of staff and they try and justify their exceptionally poor attitudes. As I say, there are many hotels in this area and I will now be trying the different hotels as I’m sure the customer service will be much better than this ‘four-star’ hotel. It is such a shame, because I have had some very good experiences on different days within this hotel, but it appears that the staff have changed and not for the better.
2023 年 9 月に 2 泊滞在

8/10 (良い)

jitinder rai

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

Aimee

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I was a bridesmaid here for my friends wedding on the 20/8/23, staff were so lovely, the venue was beautiful & the food was amazing, over all a lovely experience, thankyou.
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Heike

2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Dona

良かった点 : スタッフとサービス、施設のコンディションと設備
The property was beautiful and staff was friendly and accommodating. I would definitely be back there next time we visit the Lakes.
2023 年 8 月に 9 泊滞在

10/10 (非常に良い)

laura

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
gorgeous gardens to walk around. Feeling of serenity. Though there were many people booked in, it did not feel too busy. A perfect retreat. Ideal location for exploring other areas from.
2023 年 8 月に 3 泊滞在

10/10 (非常に良い)

Christopher

2023 年 8 月に 2 泊滞在

10/10 (非常に良い)

Simon

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Lewis

2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Robert

良かった点 : スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 3 泊滞在

10/10 (非常に良い)

Joseph

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Short break
Lovely hotel with excellent, friendly staff.
2023 年 7 月に 2 泊滞在

10/10 (非常に良い)

Graham

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

C

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Can't wait to come back here!
Absolutely loved this hotel from the minute we turned through the gates! Staff - friendly, cheerful and informative. Room - so comfortable and beautiful furnishings, even had a teapot! without asking for it. Bathroom- fabulous but husband would have liked a shaving mirror. Grounds - so beautiful and tranquil. food - excellent quality, service and choices. One of the best we've stayed at and totally lived up to our expectations - maybe even exceeded them!
2023 年 6 月に 3 泊滞在

10/10 (非常に良い)

Michele、Broadbeach Waters

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A beautiful hotel with great staff beautiful grounds. Rooms are large and comfortable. Easy parking and a lift.
2023 年 6 月に 1 泊滞在

4/10 (不満)

Lawrence

2023 年 5 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
AMAZING hotel
Amazing stay in a beautiful hotel with stunning grounds Bathroom was a little dusty in floor corners and the pillows a little hard but would definitely stay again and recommend to friends and family ( but would bring own pillows ) Staff were very pleasant and helpful Choice of breakfast was good with waiter service
2023 年 4 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful hotel with gorgeous grounds
Corner of bathroom near radiator not cleaned otherwise no issues
2023 年 4 月に 2 泊滞在

10/10 (非常に良い)

Stephen

2023 年 4 月に 1 泊滞在

10/10 (非常に良い)

Andrew

2023 年 4 月に 1 泊滞在

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic stay, friendly helpful staff, food in restaurant was amazing, definitely staying again
2023 年 3 月に 1 泊滞在

10/10 (非常に良い)

Antonia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We stayed for 2 nights in the autumn suite, the room was beautiful and comfy. The staff were really helpful and friendly when we checked in the receptionist advised that there was going to be a party on the side of the hotel our original room was on so it was likely to be loud so they had moved us to the other side which was quieter, they asked if we would like to see our original room just incase we wanted to stay there but we were happy to be in the classic suite rather than the contempo suite which was a little upgrade! We visited Oscar’s bar and the staff were so helpful and friendly, highly recommended the passion fruit martini. We visited the beauty room and had an amazing body scrub and back massage and a full body hot stone massage by the lovely Maddie and felt so relaxed afterwards, we highly recommend booking in with her if you stay. Overall the grounds and the hotel were amazing and we would definitely come back again we had an amazing couple of days,
2023 年 3 月に 2 泊滞在

10/10 (非常に良い)

Catherine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful old building which has been sympathetically turned into this lovely hotel. Spacious room, well appointed bathroom and nice grounds to explore. Staff were friendly and breakfast was excellent. Thank you.
2023 年 3 月に 1 泊滞在

10/10 (非常に良い)

Mrs E J

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Superb find - excellent hotel
From the minute we arrived to the minute we left we were looked after by amazing staff. The room (Autumn Suite) was fabulous and the bathroom was luxurious. Food was excellent - dinner and breakfast. Special thanks to Rob in the Restaurant who found us a table on Friday night despite being busy. Highly recommend thus hotel - we will definitely be back!
2023 年 2 月に 2 泊滞在

10/10 (非常に良い)

Kevin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 2 月に 1 泊滞在

10/10 (非常に良い)

JOHN

2023 年 1 月に 2 泊滞在

10/10 (非常に良い)

James

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent in all aspects as usual
2022 年 12 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel - food was hit and miss though at breakfast.
2022 年 11 月に 1 泊滞在

6/10 (普通)

John

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2022 年 11 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Nice hotel. On the plus side I had great room which was spotless and a lovely evening meal. On the minus the wifi in my room (at the end of the corridor) was awful which meant I had to sit right by the door to have any chance of getting signal. I never got to eat breakfast as they got my order wrong and I ran out of time waiting before I had to leave for work.
2022 年 11 月に 2 泊滞在

10/10 (非常に良い)

Stuart

2022 年 10 月に 1 泊滞在

6/10 (普通)

Rahela

気になった点 : スタッフとサービス
2022 年 10 月に 1 泊滞在