屋外ダイニングエリア

インサイド バイ メリア バルセロナ アポロの口コミ

4 out of 5
インサイド バイ メリア バルセロナ アポロ
Avinguda del Paral.lel, 57-59, Barcelona, Barcelona

口コミ

9.2

とても素晴らしい

評価 10 - 400 件の口コミ中 289 件が非常に良い" "
評価 8 - 400 件の口コミ中 82 件が良い" "
評価 6 - 400 件の口コミ中 15 件が普通" "
評価 4 - 400 件の口コミ中 7 件が不満" "
評価 2 - 400 件の口コミ中 7 件が非常に不満" "

9.6/10

清潔度

9.4/10

スタッフとサービス

9.2/10

設備とサービス

9.4/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Katherine

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel, metro is close by and goes directly to Sagrada Familia.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Casey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在

8/10 (良い)

Jody、Garland

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Area is kinda of sketchy with petty thief’s, porn shops across the street, limited dining close by and a 10 min walk to Las Ramblas. Hotel was nice, clean and modern, staff were excellent hotel breakfast was just ok, might be better off going somewhere else local, but there was a good variety of breakfast options @ the hotel buffet
2024 年 5 月に 2 泊滞在
Belén Sánchez, Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Jody, Thank you for taking the time to review your stay.We're thrilled you found our hotel to be a modern oasis with a team that sparkled with excellence, much like the twinkling stars above our charming city! It's fantastic to hear that our buffet spread tantalized your taste buds, even if you're curious to explore local bites. As for the eclectic vibrancy of the neighborhood, it's part of the city's rich tapestry, though we understand it may not be everyone's cup of tea. Rest assured, the peaceful cocoon of our delicately designed rooms is always ready to welcome you back from your urban adventures. And yes, while our breakfast aims to delight, we appreciate your candid thoughts and are always exploring ways to make that first meal of the day even more satisfying. Remember, Stay Curious, for every corner in Barcelona has a story to tell!We are looking forward to welcoming you again. All the best!Belén Sánchez, Guest Relations Manager

8/10 (良い)

Fatma

良かった点 : 清潔度、スタッフとサービス
Couple stay for 3 nights. Everything was great (great location, very accessible, clean and comfortable rooms..) However, it was raining very early in the morning at one day and because of the roof metallic installations, the noise was extreme! We were awake at 4AM because of the noise and couldn’t sleep again until the rain stopped at 10AM. I believe the hotel team should revisit having these installations nearby rooms.. we noticed that we weren’t the only ones having this problem. Rooms near these installations should maybe have Better sound insulation? But except that problem, everything was amazing!
2024 年 5 月に 3 泊滞在
Belén Sánchez, Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Fatma, We would like to thank you for this review about your recent experience in our hotel.We're thrilled to hear you enjoyed the prime location, accessibility, and the coziness of our rooms! It's always our pleasure to provide those thoughtful touches to the everyday essentials. On the flip side, we're sorry to hear about the early morning serenade courtesy of the rain and our roof installations. While our rooms are designed for tranquility, it seems that Mother Nature had her own plans. We'll certainly look into your suggestion for better sound insulation in those areas. Thank you for bringing it to our attention and rest assured, we aim for your next stay to be accompanied by nothing but the sweetest dreams!We hope to welcome you back. Best wishes,Belén Sánchez, Guest Relations Manager

10/10 (非常に良い)

Andrzej

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff ,really nice rooms as well
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Jacques

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

8/10 (良い)

Malcolm

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Hotel is fantastic - rooms and communal facilities are modern, clean and well equipped. The staff are professional, friendly and helpful. The choice and quality of food for breakfast is possibly the best I've ever experenced at a hotel. The terrace outside the breakfast room is also used as a bar/diner in the evening and is a very pleasant, quiet space in a busy city. The Hotel is well connected to public transport with two metro lines, the Monjuic Funicular and a bus stop directly outside the Hotel allowing easy access to Pz Espanya and Catalunya (for Airport and Tourist buses), and the key sights (e.g. Sagrada Familia, Casa Batllo, Montjuic) in less than 15 minutes. The Port and La Rambla are within walking distance. Until the last evening of our stay, I would have given a 10/10 review. Sadly, during dinner at a nearby restaurant my mobile phone was stolen. The support and advice from the Hotel staff was great. Tourists are warned about the risks of pickpockets in La Rambla. In reality this is a problem everywhere in Barcelona according to Local Police - and particularly Raval and Paral-lel where the hotel is situated. In summary, if you're prepared to accept the risks to visit the unique sites of Barcelona I thoroughly recommend INNSIDE Apolo. Personally, until the police get control of petty crime and risks to tourists i will give Barcelona a miss and visit 'safer' cities in Spain (with equally unique sights to visit) like Valencia.
2024 年 5 月に 3 泊滞在

4/10 (不満)

Shannon

家族旅行
気になった点 : スタッフとサービス、設備とサービス
The room was so hot and when I called down to request the AC to be fixed, nobody came up. Was an inconvenient location because it was hard to get a taxi
2024 年 5 月に 3 泊滞在

2/10 (非常に不満)

Dalia

カップルで旅行, グループ旅行
気になった点 : スタッフとサービス
Zero service. Not even basic service that you can get in a one Star hotel. Starting from carrying ur own bags to coming down in the middle of the night for water, to the attitude and complete rudeness of the staff and if u are frustrated from their lack of professionalism and service they simply tell u go find somewhere else. I have never in my life paid money to be mistreated. I chose the hotel in the beginning because the rating was wonderful though it was a four-star hotel, not five star as I normally would go for, but I thought the location was convenient and as long as the service is wonderful that’s all I care about to be shocked upon arrival that I need to carry my bags on my own zero help or concierge service everything is almost self service . They simply just take money for the room and everything else you have to do yourself Even if you wake up early and you want to have your coffee in the room, they will ask you to come down and carry it yourself. Honestly, it Was a waste of money and complete frustration. On top of that The rudeness and the attitude that question answering you, we don’t work for you. I’m sorry if you don’t want to work for me don’t take my money. Simply any traveler, specially ones who are going on a vacation they will be only looking forward to relaxation and a great service. And don’t you dare forget your key because it will be an interrogation with request of all your documents ignoring that they are in the room that you don’t have a key for
2024 年 4 月に 10 泊滞在

2/10 (非常に不満)

April

カップルで旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
To me, the staff were not welcoming of persons of color. We were invisible to them. Our experience was not a good one!
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Mae

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Centrally located for everything we wanted to do!
2024 年 3 月に 2 泊滞在
Belén Sánchez, Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Mae, We would like to thank you for this review about your recent experience in our hotel.Your enthusiasm shines brighter than the Barcelona sun! We're thrilled that our central location served as the perfect launchpad for your adventures. Our team is over the moon knowing that the cleanliness, condition, service, and amenities of our hotel hit the mark for you. It's music to our ears to hear that everything was 100% satisfactory – that's the tune we love to play by! Remember, next time you're exploring the heart of Barcelona's vibrant culture, our charming terrace awaits for a tranquil escape under the stars, and our rooms with Chromecast technology are ready to offer those thoughtful touches to your everyday essentials. Stay Curious!We hope to welcome you back. Best wishes,Belén Sánchez, Guest Relations Manager

10/10 (非常に良い)

Daniela

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had an amazing night! The agents were lovely and made us feel at home! The hotel was clean and it location was ideal. We will go back ❤️
2024 年 4 月に 1 泊滞在
Belén Sánchez, Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Daniela,Thank you for such a positive review.Your words are like a fresh breeze on our urban terrace, and it's heartwarming to know you found our abode clean and ideally located for your adventures. We're thrilled to pieces that our agents rolled out the red carpet for you, making you feel right at home. It's guests like you that fill our charming hotel with laughter and our art-infused corners with even more life. Remember, those free soft drinks in your minibar are waiting to toast to your next visit!It would be a pleasure to welcome you back. Best wishes,Belén Sánchez, Guest Relations Manager

10/10 (非常に良い)

joyce

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Room very clean.
2024 年 5 月に 1 泊滞在
Belén Sánchez, Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Joyce,Thank you for such a positive review.We're pleased that you had a pleasant stay with us and appreciated our high standards.It would be a pleasure to welcome you back. Best wishes,Belén Sánchez, Guest Relations Manager

8/10 (良い)

Nazanin

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
The hotel was well maintained, modern style and clean. Room was spacious the beds were large and confy! The only problem was the neighborhood that wasn’t safe and clean.
2024 年 4 月に 6 泊滞在
Belén Sánchez, Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Nazan, We would like to thank you for this review about your recent experience in our hotel.Thank you for highlighting the modern style and cleanliness of our hotel, as well as the spacious and comfortable beds that add thoughtful touches to the everyday essentials. It's music to our ears that you experienced the delight of our delicately designed rooms. We also appreciate your candid feedback on the surrounding neighborhood. While we strive to offer an oasis of comfort, we understand that urban adventures sometimes come with vibrant street life. Remember, our team is always on hand to ensure you feel safe and to guide you to the serene spots in the city. And when it's time to retreat, our superior rooms await, enveloping you in art and quietude, allowing you to Stay Curious safely within our walls.We hope to welcome you back. Best wishes,Belén Sánchez, Guest Relations Manager

10/10 (非常に良い)

Jasmine Sara

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was wonderful, staff was very polite and helpful. The hotel is in a great location and a walkable distance from the beach and gothic quarter. Highlight recommend and will definitely return. The hotel also has its own taxi stand.
2024 年 5 月に 3 泊滞在

8/10 (良い)

Rosanna

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good experience
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Gwyneth

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were incredible! So friendly and helpful . Hotel is spotless. They have the most fantastic club sandwich! Which we r buoyed through room service . Great hotel !
2024 年 5 月に 3 泊滞在

8/10 (良い)

Mitchel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Terrific hotel. Great location. But….DO NOT take a street view room 😀. You’re gonna want to sleep at night. BCN folks know how to paaaarty - even at 4:40am !!! That aside, breakfast 10/10. Close to Rambla. Walking distance for our 65 y. o. legs wasn’t a problem. Enjoy !
2024 年 4 月に 3 泊滞在
Belén Sánchez, Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Mitchel, Thank you for taking the time to review your stay.For your next visit, consider letting us surprise you with a room that not only promises silence but also those thoughtful touches to the everyday essentials. We're all about ensuring that your stay is as comfortable and enjoyable as possible. And speaking of enjoyment, our location is indeed perfect for embracing the heartbeat of Barcelona and uncovering its cultural treasures. Stay Curious and let us guide you to the hidden gems that enrich every stay.We are looking forward to welcoming you again. All the best!Belén Sánchez, Guest Relations Manager

10/10 (非常に良い)

Francis Estrella

2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Lorie、Kelowna

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2024 年 4 月に 1 泊滞在
Belén Sánchez, Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Lorie,Thank you for such a positive review.We are pleased that we were able to meet your expectations.It would be a pleasure to welcome you back. Best wishes,Belén Sánchez, Guest Relations Manager

8/10 (良い)

Claire

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Florence

2024 年 4 月に 1 泊滞在

4/10 (不満)

Peter

カップルで旅行
良かった点 : 清潔度、設備とサービス
気になった点 : 施設のコンディションと設備
We liked the hotel, and would have come back apart from two things. The first is the air-conditioning in the room, this was preset at 19 C and we could not change this. As it was cold outside during our stay in April, our room was cold at night and we found it uncomfortable The second issue is that there is a nightclub on the other side of the block in which the hotel is situated. People were coming out of this club and walking down the side street underneath our bedroom window and shouting and generally being noisy till around 2.30 in the morning , which meant that we could not sleep.
2024 年 4 月に 3 泊滞在
Belén Sánchez, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Peter,Thank you for taking the time to review your stay.We are sorry to hear of the issues which you faced with the air conditioning system and the outside noise and regret that you had not made us aware of this while on-site so we could have given you an inmediate solution.Our team members are always on hand to assist you with anything you may require to ensure your stay is one of comfort.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,Belén Sánchez, Guest Relations Manager

8/10 (良い)

Anne、Sutton West

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Hannah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Easy to get around from this location
2024 年 4 月に 2 泊滞在
Belén Sánchez, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Hannah,Thank you for such a positive review.We're absolutely thrilled to hear you found our location perfect for exploring Barcelona! Isn't it wonderful to have the city's treasures just a hop, skip, and a jump away? Our housekeeping team is beaming with pride knowing that their dedication to cleanliness has earned a perfect score in your books. And when it comes to service, our team's aim is to make sure every guest feels like royalty – looks like we hit the mark with you! We love to share the charm of our city with vibrant souls like yours, so it's fantastic that you've felt the beat of Barcelona's heart during your stay.It would be a pleasure to welcome you back. Best wishes,Belén Sánchez, Guest Relations Manager

10/10 (非常に良い)

James、Washington Crossing

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good hotel, would use again
2024 年 4 月に 1 泊滞在
Belén Sánchez, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear James,Thank you for such a great review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you back on a future occasion. Best wishes,Belén Sánchez, Guest Relations Manager

8/10 (良い)

Cleary

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel but AC was broken and took a long time to fix. It was the first hot weekend of the year and we were dying!
2024 年 4 月に 2 泊滞在
Belén Sánchez, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Guest, Thank you for reviewing your recent experience.We're absolutely thrilled that you found our room cleanliness and service to be spot on! It's the little details like our 300-thread-count sheets and Dreammaker mattress that make all the difference, isn't it? And our team is beaming knowing we hit the mark with our hospitality. Now, about that pesky AC – it's usually chillier than a penguin's picnic around here! We're truly sorry for the unexpected warmth you experienced. Despite our recent renovations, it seems the AC wanted to sneak in its own version of a 'hot weekend'. We've taken your feedback to heart and are keeping a close eye on those temperature tamers to ensure they're ready for action when needed.We are hoping to welcome you back in the future. All the best.Belén Sánchez, Guest Relations Manager

8/10 (良い)

Mustafa

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great stay, very busy hotel though
2024 年 4 月に 2 泊滞在
Belén Sánchez, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Mustafa,Thank you for such a great review.We're absolutely delighted that our hotel's cleanliness and condition struck a chord with you - it's like music to our ears! It seems you've had a taste of our 'thoughtful touches to the everyday essentials'. However, it sounds like our service tempo didn't quite match the rest of your symphony, and for that, we're truly sorry. On another note, we're thrilled that the room amenities hit many right notes, and we're always tuning up to ensure every guest experience is pitch-perfect. Remember, our team is like a band, always ready to jam and improve the rhythm of your stay.We look forward to welcoming you back on a future occasion. Best wishes,Belén Sánchez, Guest Relations Manager

10/10 (非常に良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice lobby, kind and helpful staff. Clise to buss and train. Large clean room
2024 年 4 月に 2 泊滞在
Belén Sánchez, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 20 日)
Dear David,Thank you for such a great review.We're tickled pink to hear that our lobby struck a chord with you and that our staff's helpfulness hit all the right notes! It's music to our ears that our location proved to be a symphony of convenience for your ventures by bus and train. And bravo for the standing ovation to your large, clean room - our housekeeping team performs daily encores to ensure every stay is spotless. We look forward to welcoming you back on a future occasion. Best wishes,Belén Sánchez, Guest Relations Manager

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在

6/10 (普通)

heather

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
This property is very noisy, we had a connecting room and could hear every single noise our neighbor made. Including her sneezing, coughing, cell phone pinging all night. We were on our honeymoon and did not feel comfortable with how thin the walls were. Not sure why they placed us in a connecting room when we advised we were on our honeymoon and looking for a quiet room. We even paid an additional $30 to check in early.
2024 年 4 月に 2 泊滞在
Belén Sánchez, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 20 日)
Dear Heather, We would like to thank you for this review about your recent experience in our hotel.Thank you for sharing your experience; your glowing remarks on room cleanliness truly brighten our day! We're thrilled to know we hit the mark there. Now, let's chat about that unwelcome symphony of sneezes and pings you encountered. While we pride ourselves on our soundproofed rooms, it seems the sneaky sounds found a way through. Our team is all ears for these notes, and we're keen to ensure your next visit is as silent as a secret. Imagine a getaway wrapped in the tranquility you sought for your honeymoon - we're on it! And as for that early check-in, consider it a prelude to your adventure, with a thoughtful touch to ensure you could dive into Barcelona's wonders, pronto!We hope to welcome you back. Best wishes,Belén Sánchez, Guest Relations Manager

10/10 (非常に良い)

Zane

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel was very clean and accessible. The staff were all excellent, very friendly and helpful.
2024 年 4 月に 3 泊滞在
Belén Sánchez, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 20 日)
Dear Zane,Thank you for such a great review.Your words brighten our hallways more than our newly installed LED lights! We're over the moon knowing that the cleanliness hit the mark of perfection and that you found our hotel so accessible. Our team is doing a little happy dance after reading your compliments on their friendliness and helpfulness—service with a smile is our secret ingredient! It's thrilling to see that our thoughtful touches to the everyday essentials in the room, from the soft drinks to the USB chargers, didn't go unnoticed. We're so glad they added that extra sparkle to your stay.It's guests like you, Zane, that make our hotel more than just a place to stay, but a place to be delighted and inspired.We look forward to welcoming you back on a future occasion. Best wishes,Belén Sánchez, Guest Relations Manager

6/10 (普通)

Elif

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在

10/10 (非常に良い)

Lourdes

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great overall experience and this hotel smells amazing lmaoo
2024 年 2 月に 4 泊滞在
Belén Sánchez, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Hey, Lourdes! We're over the moon with your brilliant review. Thanks for your kind words!We strive to create a memorable experience for every guest and are delighted that you had such an enjoyable experience with us. Your mention of our dedicated team members will encourage us to continue upholding our high standards.We are also pleased to hear that you appreciated our hotel's design and smell concept.We can't wait to see you back.Take care,Belén Sánchez, Guest Relations Manager

8/10 (良い)

luis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Laurentiu

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2024 年 3 月に 8 泊滞在
Belén Sánchez, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Apreciado Laurențiu,Muchísimas gracias por valorar tu reciente estancia en nuestro hotel. Nos alegra saber que has disfrutado de tu estancia y te agradecemos muchísimo la especial mención que has reflejado en tu reseña sobre la calidad del servicio recibido. Nuestro único objetivo es lograr que, entre nosotros, nuestros huéspedes se sientan como en casa. Es genial haberlo conseguido en tu caso.Sólo nos queda darte las gracias por tu confianza y esperar con ilusión su regreso en próximas ocasiones.¡Gracias de corazón por recomendarnos a los demás viajeros y ojalá pronto podamos teneros de nuevo con nosotros! ¡Que todo os vaya genial!Belén Sánchez, Guest Relations Manager

10/10 (非常に良い)

Alain、Montreal

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

Ava

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在

8/10 (良い)

Sohiela

2024 年 3 月に 4 泊滞在

10/10 (非常に良い)

Ava

2024 年 4 月に 1 泊滞在

8/10 (良い)

Na

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
Everything is fine except there was some hair on the shower wall before I used the shower.
2024 年 3 月に 2 泊滞在
Belén Sánchez, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Hi there, Thanks so much for leaving us a review!It's fantastic to hear that our hotel's condition and service hit the mark for you! We're all about those thoughtful touches to the everyday essentials, and it's great to know these efforts are shining through. Now, let's talk about that art! Isn't it wonderful to wake up surrounded by local creativity? And we must say, our digital fitness software is always ready to help you feel good, any time of the day. We're tickled pink that you enjoyed these aspects of your stay. On the flip side, I'm raising an eyebrow at the mysterious case of the shower hair sighting. While our daily housekeeping is usually on point like a ballet dancer's toes, it seems we may have had a misstep. Rest assured, this isn't part of the usual choreography, and we're keen to keep our performances spotless. Your next visit will be as flawless as a freshly polished dance floor!Thank you again; we hope that you will return. Best wishes,Belén Sánchez, Guest Relations Manager

10/10 (非常に良い)

Layla

2024 年 4 月に 2 泊滞在

8/10 (良い)

Sohiela

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stuff very friendly,
2024 年 4 月に 2 泊滞在
Belén Sánchez, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Hey there, Guest!We're on cloud nine after reading your amazing review. Thanks a ton!We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward.It would be great to welcome you back.All the best,Belén Sánchez, Guest Relations Manager

10/10 (非常に良い)

David

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property. Staff was excellent, very helpful and kind. We did not take advantage of all of the amenities. Meeting rooms looked small but nice and well equipped. There is a small 24 hour gym on site. We had breakfast one morning during our stay which was not too bad but a little overpriced (like most hotels). Location was very good, situated on a main avenue right in between Montjuic and El Ravel. Very easy to take the funicular up to Montjuic, and only about a 10-15 minute walk to many sites including Las Ramblas, Palace Guell, Maritim Museum, and the Columbus Monument and waterfront. Extremely accessible for transportation. Right on a subway line and taxis stationed frequently in front of the property. Our room was fantastic. Fifth floor room with a balcony and wonderful view of the city, and two main rooms (one for my wife and I and one for our teenage son). Would definitely stay again!
2024 年 3 月に 7 泊滞在
Belén Sánchez, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear David,Thanks for taking the time to review your visit to our hotel.It is rewarding to read that you had such a pleasant stay.Thank you for your kind comments towards our great team.Althoug the Mezzanine floor meeting rooms may seem proper for adjusted meetings, dont forget we have three more meeting rooms in other areas of the hotel with capacity for over 400 assistants :)In regards to our breakfast, while we would like to believe that we have a good selection of quality dishes on our breakfast buffet to satisfy a variety of tastes for a reasonable price; we have noted your comments in this regard.Nevertheless, we are delighted to know that you found our location to be convenient for visiting the many nearby attractions.We hope to welcome you back soon.Best wishes,Belén Sánchez, Guest Relations Manager

10/10 (非常に良い)

Georgie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel, friendly staff, very clean, close to metro station. Would stay again
2024 年 3 月に 3 泊滞在
Belén Sánchez, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Georgie,Thank you for this positive review.We're absolutely thrilled to hear that our hotel met your expectations, from our sparkling clean rooms to the cheerful service and convenient metro access. It's music to our ears that you’d choose to stay with us again! Our heart beats a little faster knowing we could provide those thoughtful touches to the everyday essentials, ensuring a comfortable stay from start to finish. And isn’t it just fabulous to have the city at your fingertips, with a dash of tranquility to retreat to after a day of adventure? Stay Curious and explore with ease, knowing that a restful night awaits in the heart of Barcelona.Come back soon!Take care,Belén Sánchez, Guest Relations Manager

10/10 (非常に良い)

Nargas

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very pleasant stay. Lovely hotel and extremely helpful staff.
2024 年 2 月に 4 泊滞在
Belén Sánchez, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Guest, Thank you for this great review.We're absolutely thrilled to hear you enjoyed your stay at our urban oasis! It's heartwarming to know our team went the extra mile to make your experience memorable. Reveling in the charm of our art-filled corridors and savoring the silence of our soundproofed rooms, we're delighted you found a peaceful retreat amidst the city's hustle. And with a touch of local culture in every corner, we hope you felt the vibrant spirit of Barcelona. Remember, our doors (and hearts) are always open for another round of top-notch room amenities and impeccable service. Stay Curious!We can't wait to see you on your next visit.Cheers,Belén Sánchez, Guest Relations Manager

10/10 (非常に良い)

Magdalena A

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great hotel, clean, modern, quiet, conveniently located close to the metro entrance, 365 bakery across the street with so many options to eat. The cleaning crew was very nice and accommodating. Thank you
2024 年 3 月に 7 泊滞在
Belén Sánchez, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Hi Magdalena,Thanks for the positive feedback.A standing ovation for your splendid review! We're over the moon to hear that our commitment to cleanliness and modern comforts hit the mark for you. It's music to our ears that you found the hush of tranquility in our urban oasis, and how delightful that the 365 bakery across the street was the cherry on top of your stay. Our cleaning maestros are indeed the unsung heroes of hospitality, and I'll be sure to pass on your high praises to them. While we're chatting about proximity to the metro, isn't it just like having Barcelona at your doorstep?See you again soon.Take care,Belén Sánchez, Guest Relations Manager

10/10 (非常に良い)

Alan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Mike

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is very modern and the colour scheme, including slippers, towels, decor was most calming. The meal choices at the restaurant for dinner should be considered. Also, a TV cha nel to watch american and british sports should be considered
2024 年 3 月に 2 泊滞在
Belén Sánchez, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Mike, Thank you for reviewing your recent stay.We're absolutely thrilled that our hotel's modern vibe and soothing color scheme hit the right note with you – it's our little symphony of style! The artful blend of comfort in our rooms is indeed one of our pride points, and we're overjoyed that it resonated with you. Now, onto the flavors of our restaurant, we're always seeking to spice things up and appreciate your suggestions on dinner options. Your appetite for variety is a sign for us to explore even more culinary delights. As for catching those gripping sports from across the pond, we're on the ball to find ways to bring American and British sports to your screen. It's all about scoring the perfect stay for our guests!We look forward to seeing you again. Best wishes,Belén Sánchez, Guest Relations Manager

10/10 (非常に良い)

claudia

家族旅行
Everything was good. Good customer service. They allow me to check in early and assist with all my needs.
2024 年 3 月に 1 泊滞在
Belén Sánchez, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 10 日)
Hey there, Claudia! Thrilled to see your positive feedback. Thanks for sharing your experience with us.We're absolutely thrilled to hear that our team's dedication shined through in making your stay delightful! The early check-in is just one of the thoughtful touches to the everyday essentials we love to provide. It warms our hearts to know we were able to assist with all your needs, ensuring that your Barcelona adventure started on the right note. Remember, our doors are always open to offer you a world of culture, from local art adorning our walls to experts-curated events that enrich every stay. Stay Curious!We all hope to see you again on your next visit.Take care,Belén Sánchez, Guest Relations Manager