Dear Ai,Greetings From Summit Windmill Golf Suite Hotel @Suvarnabhumi.Thank you for a fantastic review and for making our hotel your preferred holiday. We truly appreciate your kind comment about all the wonderful things around our hotel, and to know that you have enjoyed your stay it has touched our intentions. Creating experiences and delivering "hospitality from the heart" is our mission at our hotel.On your next visit to Bangkok we hope to welcome you back to Summit Windmill Golf Suite Hotel @Suvarnabhumi. Wonderful Hospitality. Always.Best Regards,Mincharat H,Front Office Manager
4/10 (不満)
Yasushi
2023 年 6 月 13 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
チェックインがスムーズでない
バルコニーに出る窓の鍵が破損していた
Yasushi
2023 年 6 月に 2 泊滞在
Nassathorn P.からの返信 (投稿日 : 2023 年 6 月 13 日)
Dear Valued Guest,Thank you for your opinion we apologize for any inconvenience we will inform our staff and make it better.Hope to welome you next time.Best Regards,
Thank you very much for taking the time to write a review on your recent stay at Summit Windmill Golf Residence. We take all the feedback – positive or negative ones – very seriously, and will use these to praise our team for a job that has been well done or / and to keep working on what is in need for improvement.
Thank you very much for taking the time to write a review on your recent stay at Summit Windmill Golf Residence. We take all the feedback – positive or negative ones – very seriously, and will use these to praise our team for a job that has been well done or / and to keep working on what is in need for improvement.
Thank you very much for taking the time to write a review on your recent stay at Summit Windmill Golf Residence. We take all the feedback – positive or negative ones – very seriously, and will use these to praise our team for a job that has been well done or / and to keep working on what is in need for improvement.
Thank you very much for taking the time to write a review on your recent stay at Summit Windmill Golf Residence. We take all the feedback – positive or negative ones – very seriously, and will use these to praise our team for a job that has been well done or / and to keep working on what is in need for improvement.
Thank you very much for taking the time to write a review on your recent stay at Summit Windmill Golf Residence. We take all the feedback – positive or negative ones – very seriously, and will use these to praise our team for a job that has been well done or / and to keep working on what is in need for improvement.
Dear Mr. Hiroshi,
Thank you very much for your kind comment and we will bring your comment to improve our facilities and service to be better.
Have a wonderful day.
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Could you please let us know the story in order to we will then investigate and contact you once again.
Have a wonderful day.
Thanks for staying with us. We appreciate your feedback!
2/10 (非常に不満)
宿泊されたお客様
2019 年 4 月 3 日
気になった点 : スタッフとサービス、設備とサービス
宿泊されたお客様
2019 年 3 月に 1 泊滞在
Arwuth M.からの返信 (投稿日 : 2019 年 4 月 30 日)
Dear Guest,
We are deeply concerned that you encountered an unsatisfactory standard of our service during your stay.
We apologies for all inconvenience and we would welcome the pleasure of serving you again to restore your confidence future.
Best regards,
Arwuth M.
Front Office Manager
Thanks for staying with us. We appreciate your feedback!
2/10 (非常に不満)
宿泊されたお客様
2019 年 3 月 11 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
部屋が蚊だらけで最悪
3日間蚊で寝れずにシンドかった
宿泊されたお客様
2019 年 3 月に 1 泊滞在
Arwuth Mからの返信 (投稿日 : 2019 年 3 月 14 日)
Dear Anonymous,
Thank you for taking time to complete our guest comment via expedia chat channel about mosquito inside in the room.
The basic problem is that our residence is a large garden surrounded ( Golf course 18 holes ) and so we are limited by the best what we can do.
To this end of our environmental protection committee has just discussed the problem and has made the plan to try to resolve with it. I hope that the next time you stay with us, you will notice a difference.
Best regards,
Arwuth M
Front Office Manager