Dear Khun Sugano,Greetings from Somerset Ekamai Bangkok!Thank you so much for taking the time to share your feedback with us. We greatly appreciate you bringing this to our attention. As a hotel, we strive for excellent comfort and the best customer service for our guests.Thank you again for your valued feedback and we will rise your feedback to improve with each and every stay. If there is ever an issue with the reservation or any part of your stay, please do not hesitate to let us know so that we can help to make it right.We appreciate your loyalty and look forward to welcoming you back to our hotel in the further future.Kind regards,

Dear Khun Atsuki,Greetings from Somerset Ekamai Bangkok!Thank you so much for taking the time to share your feedback with us. We greatly appreciate you bringing this to our attention. As a hotel, we strive for excellent comfort and the best customer service for our guests.Thank you again for your valued feedback, and we will bring your feedback to improve with each and every stay. If there is ever an issue with the reservation or any part of your stay, please do not hesitate to let us know so that we can help to make it right.We appreciate your loyalty and look forward to welcoming you back to our hotel in the further future.Kind regards,

Dear Khun Keisuke,Greetings from Somerset Ekamai Bangkok!Thank you for choosing our hotel, and for taking time to share your experience with us. We are so glad to hear that you enjoyed our accommodations. Our hotel aims to provide a greatly and comfortably experience whether a friendly staff services, and a fully equipped amenities and facilities. We take pride in delivering great service, and we are thrilled that we were able to exceed your expectations. Thank you again for your kind words, these will be derived our staff to be happy in providing a good service to our guests.We look forward to welcoming you back to our hotel in the future.Kind regards,

Dear Khun Aoyama, We appreciate your 5-star rating and are delighted to hear that you had a great experience. We look forward to serving you again soon! Warmest regards, Kittiya Suwannapuk Assistant Guest Service Manager

Dear Atsuki San,Thank you very much for your constructive feedback. I apologize for any inconvenience. Our standard practice is to change bed sheets or towels every 2-3 days. However, we're more than happy to accommodate individual preferences. Please inform the front desk of your request during your stay, and we'll ensure it's addressed promptly for your next visit.We appreciate your feedback and hope to enhance your experience in the future.Warmest regards, Kittiya Suwannapuk Assistant Guest Service Manager

Dear Shintaro,Thank you for taking the time to share with us the wonderful score. We look forward to welcoming you back to the Somerset Ekamai Bangkok very soon. Warmest regards, Kittiya Suwannapuk Assistant Guest Service Manager

Dear Sir/Madam,Thank you for taking the time to share with us the wonderful review. We look forward to welcoming you back to the Somerset Ekamai Bangkok very soon. Warmest regards, Kittiya Suwannapuk Assistant Guest Service Manager

Dear Khun ToruThank you for taking the time to share with us the wonderful review and thank you for highlighting our Cleanliness and staff service. We look forward to welcoming you back to the Somerset Ekamai Bangkok very soon. Warmest regards, Kittiya Suwannapuk Assistant Guest Service Manager

Dear Sir/Madam,We are delighted to hear that you've enjoyed your stay with us and appreciate you sharing your idea about tea bags and the cups. Thank you for highlighting our friendly service. We look forward to welcoming you back to the Somerset Ekamai Bangkok very soon. Warmest regards, Kittiya Suwannapuk Assistant Guest Service Manager

Dear Makoto San, we appreciate your high score rating and thank you very much for choosing to stay at Somerset Ekamai Bangkok. We look forward to serving you again soon! Warmest regards, Kittiya Suwannapuk Assistant Guest Service Manager

Dear Ms. Chieko,Thank you so much for stay with us and very glad to see that you have had every enjoyable stay, We have shared your feedback to the team, Looking forward to welcoming you and your family back in the near future.Warmest regards,Somporn KamdeemadGuest Service Manager

Dear Atsuki San,Thank you for taking the time to share with us the review and thank you for highlighting our room's amenity. We look forward to welcoming you back to the Somerset Ekamai Bangkok very soon. Warmest regards, Kittiya Suwannapuk Assistant Guest Service Manager

Dear Khun Shinichi, We appreciate your 5-star rating and are delighted to hear that you had a great experience. We look forward to serving you again soon! Warmest regards, Kittiya Suwannapuk Assistant Guest Service Manager

Dear Khun Masanori,Greetings from Somerset Ekamai Bangkok!Thank you for choosing our hotel, and for taking time to share your experience with us. We are so glad to hear that you enjoyed our accommodations. Our hotel aims to provide a greatly and comfortably experience whether a friendly staff services, and a fully equipped amenities and facilities. We take pride in delivering great service, and we are thrilled that we were able to exceed your expectations. Thank you again for your kind words, these will be derived our staff to be happy in providing a good service to our guests.We look forward to welcoming you back to our hotel in the future.Kind regards,

Dear Sugano San,Thank you very much for your constructive feedback and I would like to apologize that you weren’t completely satisfied with your experience at the Somerset Ekamai Bangkok due to hot shower not working, please note that we have tried to reach you via Expedia and over telephone but unfortunately no respond from your side. It's through such feedback we can refine our service and get it right more often.Thank you again for this feedback and for raising this to our attention and I do hope we get a change to deliver you true Somerset Moments in the future.Kittiya Suwannapuk Assistant Guest Service Manager

Dear Sugano San,We sincerely apologize for the frustration caused by the cold shower. This is not the level of service we strive to provide to our valued guests like you. Please note that you can contact our Front Desk 24/7 by dial 0 from your room phone then provide us the most convenience time for staff to enter and check the issue. Thank you again for this feedback and for raising this to our attention.Our entire team strives to create memorable experiences for each guest, and your presence has made our efforts truly worthwhile.Warmest regards, Kittiya Suwannapuk Assistant Guest Service Manager

Dear Yasushi San,Thank you for taking the time to share with us the review and thank you for highlighting our spacious room and friendly service. About the AC, we already past this to our Engineer Department. We hope to have a chance to welcoming you back at the Somerset Ekamai Bangkok. Warmest regards,

Dear Khun Etsuko,Greetings from Somerset Ekamai Bangkok!Thank you for choosing our hotel, and for taking time to share your experience with us. We are so glad to hear that you enjoyed our accommodations. Our hotel aims to provide a greatly and comfortably experience whether a friendly staff services, and a fully equipped amenities and facilities. We take pride in delivering great service, and we are thrilled that we were able to exceed your expectations. However, about the water pressure issue, we will rise this issue to our management for further improvement. Thank you again for your kind words, these will be derived our staff to be happy in providing a good service to our guests.We look forward to welcoming you back to our hotel in the future.Kind regards,

Dear Khun Kohei,Greetings from Somerset Ekamai Bangkok!Thank you for choosing our hotel, and for taking time to share your experience with us. We are so glad to hear that you enjoyed our accommodations. Our hotel aims to provide a greatly and comfortably experience whether a friendly staff services, and a fully equipped amenities and facilities. We take pride in delivering great service, and we are thrilled that we were able to exceed your expectations. Thank you again for your kind words, these will be derived our staff to be happy in providing a good service to our guests.We look forward to welcoming you back to our hotel in the future.Kind regards,

Dear Honda San,Thank you very much for your constructive feedback and I would like to apologize that you weren’t completely satisfied with your experience at the Somerset Ekamai bangkok . I do hope we get a change to deliver you true Kimpton Moments in the future.Thank you again for this feedback and for raising this to our attention.Best regards,

Dear Honda San,Thank you for sharing your feedback about your recent stay with us. We genuinely value guest input as it helps us continually enhance our services.I'm writing to address your concerns about the trash can incident that occurred during the room check on the last day of your stay. Firstly, we appreciate your patience and understanding throughout this matter.After an in-depth investigation, it has come to our attention that there may have been a misunderstanding regarding the responsibility for the damage to the trash can. We understand that you may believe the damage existed prior to your stay. We take such claims seriously and aim to ensure a pleasant experience for all our guests.Please know that it is never our intention to accuse guests unfairly, and we apologize for any inconvenience this situation may have caused. We have reviewed our procedures and communicated internally to prevent any future misunderstandings.Our goal remains to provide you with the best possible stay, and we regret any dissatisfaction you may have experienced. If you have any further questions or concerns, please feel free to reach out to us directly.Once again, thank you for sharing your feedback with us. We value your patronage and hope to have the opportunity to serve you again in the future.Warm regards,

Dear Mr. Koichi,It was a great pleasure having you stay at Somerset Ekamai Bangkok. Thank you for sharing your feedback about your stay experience with us. Your comments are most valuable in helping us maintain high standards and ensuring that your expectations are met each visit. please rest assured that department heads concerned have been briefed to look in to your comments mad and that we will all do our best to improve in the needed areas.Warmest regards, Somporn Kamdeemad

Dear Khun Minoru,Greetings from Somerset Ekamai Bangkok!Thank you for choosing our hotel, and for taking time to share your experience with us. We are so glad to hear that you enjoyed our accommodations. Our hotel aims to provide a greatly and comfortably experience whether a friendly staff services, and a fully equipped amenities and facilities. We take pride in delivering great service, and we are thrilled that we were able to exceed your expectations. Thank you again for your kind words, these will be derived our staff to be happy in serving a good service to our valued guests.We look forward to welcoming you back to our hotel in the future.Kind regards,

Dear Ms. Yuri,It was a great pleasure having you stay at Somerset Ekamai Bangkok. Thank you for sharing your feedback about your stay experience with us. Your comments are most valuable in helping us maintain high standards and ensuring that your expectations are met each visit. please rest assured that department heads concerned have been briefed to look into your comments mad and that we will all do our best to improve in the needed areas.Warmest regards, Somporn Kamdeemad

Dear Khun Ryoei,Greetings from Somerset Ekamai Bangkok!Thank you for choosing our hotel, and for taking time to share your experience with us. We are so glad to hear that you enjoyed our accommodations. Our hotel aims to provide a greatly and comfortably experience whether a friendly staff services, and a fully equipped amenities and facilities. We take pride in delivering great service, and we are thrilled that we were able to exceed your expectations. Thank you again for your kind words, these will be derived our staff to be happy in serving a good service to our valued guests.We look forward to welcoming you back to our hotel in the future.Kind regards,

Dear Ms. Erika, It was a great pleasure having you stay at Somerset Ekamai Bangkok. Thank you for sharing your feedback about your stay experience with us. We look forward to welcoming you back again in further. Warmest regards, Somporn Kamdeemad (Mr.)

Dear Khun Yuya,Greetings from Somerset Ekamai Bangkok!Thank you very much for selected our hotel as your accommodation in Bangkok, and for taking time to share your experience with us. We are so glad to hear that you enjoyed our accommodations. Our hotel aims to provide a greatly and comfortably experience whether a friendly staff services, and a fully equipped amenities and facilities. We take pride in delivering great service, and we are thrilled that we were able to exceed your expectations. Thank you again for your kind words, these will be derived our staff to be happy in serving a good service to our valued guests.We look forward to welcoming you back to our hotel in the future.Kind regards,

Dear Ms. Naoki, It was a great pleasure having you stay at Somerset Ekamai Bangkok. Thank you for sharing your feedback about your stay experience with us. We look forward to welcoming you back again in further. Warmest regards, Somporn Kamdeemad (Mr.)

Dear Khun Sugano,Greetings from Somerset Ekamai Bangkok!Thank you for choosing our hotel, and for taking time to share your experience with us. We are so glad to hear that you enjoyed our accommodations. Our hotel aims to provide a greatly and comfortably experience whether a friendly staff services, and a fully equipped amenities and facilities. We take pride in delivering great service, and we are thrilled that we were able to exceed your expectations. Thank you again for your kind words, these will be derived our staff to be happy in serving a good service to our valued guests.We look forward to welcoming you back to our hotel in the future.Kind regards,

Greetings from Somerset Ekamai Bangkok!Thank you for choosing our hotel, and for taking time to share your experience with us. We are so glad to hear that you enjoyed our accommodations. Our hotel aims to provide a greatly and comfortably experience whether a friendly staff services, and a fully equipped amenities and facilities. We take pride in delivering great service, and we are thrilled that we were able to exceed your expectations. Thank you again for your kind words, these will be derived our staff to be happy in serving a good service to our valued guests.We look forward to welcoming you back to our hotel in the future.Kind regards,

Greetings from Somerset Ekamai Bangkok!Thank you for choosing our hotel, and for taking time to share your experience with us. We are so glad to hear that you enjoyed our accommodations. Our hotel aims to provide a greatly and comfortably experience whether a friendly staff services, and a fully equipped amenities and facilities. We take pride in delivering great service, and we are thrilled that we were able to exceed your expectations. Thank you again for your kind words, these will be derived our staff to be happy in serving a good service to our valued guests.We look forward to welcoming you back to our hotel in the future.Kind regards,

Dear Khun Takuya,Greetings from Somerset Ekamai Bangkok!Thank you for choosing our hotel, and for taking time to share your experience with us. We are so glad to hear that you enjoyed our accommodations. Our hotel aims to provide a greatly and comfortably experience whether a friendly staff services, and a fully equipped amenities and facilities. We take pride in delivering great service, and we are thrilled that we were able to exceed your expectations. Thank you again for your kind words, these will be derived our staff to be happy in serving a good service to our valued guests.We look forward to welcoming you back to our hotel in the future.

Dear Mr. Sugano,t was a great pleasure having you stay at Somerset Ekamai Bangkok. Thank you for sharing your feedback about your stay experience with us. Your comments are most valuable in helping us maintain high standards and that we will all do our best to improve in the needed areas.Yours sincerely,Somporn Kamdeemad (Mr.)

Dear Kosui San, Greetings from Somerset Ekamai Bangkok. We are thank you for your reservation and also pleased to be your accommodation. Thank you for your feedback, we will keep it to improve everything for making a satisfactory for our guest during the stay. We are looking forward to welcome you again on the further future. Kind regards,

Dear Khun Etsuko, Greetings from Somerset Ekamai Bangkok. We are thank you for your reservation and also pleased to be your accommodation. Thank you for your feedback, we will keep it to improve everything for making a satisfactory for our guest during the stay. We are looking forward to welcome you again on the further future.Kind regards,

Dear Sir or Madame, it was a great pleasure having you stay at Somerset Ekamai Bangkok. Thank you for sharing your feedback about your stay experience with us. We look forward to welcoming you back again in further. Warmest regards, Yuphin P. (Ms)

Dear Masahiko San, it was a great pleasure having you stay at Somerset Ekamai Bangkok. Thank you for sharing your feedback about your stay experience with us. We look forward to welcoming you back again in further. Warmest regards, Yuphin P. (Ms)

Dear Takanori San, it was a great pleasure having you stay at Somerset Ekamai Bangkok. Thank you for sharing your feedback about your stay experience with us. We look forward to welcome you back again in further. Warmest regards, Yuphin P. (Ms)

Dear Khun Taisuke,It was a great pleasure having you stay at Somerset Ekamai Bangkok. Thank you for sharing your feedback about your stay experience with us. We look forward to welcome you back again in further. Warmest regards,Somporn K. (Mr.)

Dear Daisuke San, it was a great pleasure having you stay at Somerset Ekamai Bangkok. Thank you for sharing your feedback about your stay experience with us. We look forward to welcome you back again in further. Warmest regards, Yuphin P. (Ms)

Dear Mr./Ms., it was a great pleasure having you stay at Somerset Ekamai Bangkok. Thank you for sharing your feedback about your stay experience with us. We look forward to welcome you back again in further. Warmest regards, Yuphin P. (Ms)

Dear Kashiguchi,It was a great pleasure having you stay at Somerset Ekamai Bangkok. Thank you for sharing your feedback about your stay experience with us. we do apologize for inconvenience regarding no refrigerator in room. We look forward to welcome you back again in further. Warmest regards,Yuphin P.

Dear Atsuki San, It was a great pleasure having you stay at Somerset Ekamai Bangkok. Thank you for sharing your feedback about your stay experience with us. We are happy to know that you were enjoyed your stay. We look forward to welcome you back again in further. Warmest regards, Yuphin

Dear Sugano San, Thank you very much for sharing your feedback with us. We are happy to assist you to follow up your mobile back when you forgot in the Star Buck. We look forward to welcoming you again soon. Yours sincerely,

Dear Sir / Madame, Thank you very much for rating us with your excellently satisfaction score. We look forward to welcoming you again soon. Yours sincerely, Yuphin P.

Dear Mr. Shiro, Thank you very much for taking time to share your stay experience with us. We are happy to know that you were pleasant to your stay. We look forward to welcoming you again. Yours sincerely, Yuphin

Dear Yoshihiro, Thank you very much for taking time to share your stay experience with us. We are happy to know that you were enjoyed your stay. We are looking forward to welcoming you again. Yours sincerely, Mana P.

Dear Shiro, Thank you for staying with us on your recent visit to Bangkok and taking the time to complete our online feedback. It is very encouraging for us to know that you had several delightful moments during your stay. We are happy to hear that your overall stay experience was great. We look forward to welcoming you back soon. Yours sincerely, Mana P.