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モーベンピック ホテル スクンビット 15 バンコクの口コミ

5 out of 5
モーベンピック ホテル スクンビット 15 バンコク
47 Sukhumvit 15, Klongtoey Nua, Wattana, Bangkok

口コミ

8.4

とても良い

評価 10 - 1000 件の口コミ中 443 件が非常に良い" "
評価 8 - 1000 件の口コミ中 374 件が良い" "
評価 6 - 1000 件の口コミ中 100 件が普通" "
評価 4 - 1000 件の口コミ中 63 件が不満" "
評価 2 - 1000 件の口コミ中 20 件が非常に不満" "

8.6/10

清潔度

8.6/10

スタッフとサービス

8.4/10

設備とサービス

8.4/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

10/10 (非常に良い)

K

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
NICE!
2024 年 5 月に 2 泊滞在
Guest Relations Teamからの返信 (投稿日 : 2024 年 5 月 5 日)
Dear K,Thank you for your kind feedback! We're delighted to hear that you had a pleasant experience. If there's anything else we can assist you with or if you have any further comments, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future for another enjoyable stay!

4/10 (不満)

yasuhiro

I can hear the next room well and it's noisy.
2024 年 2 月に 6 泊滞在
Guest Relations Teamからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear yasuhiro,Thank you for bringing this to our attention. We apologize for any inconvenience caused by noise from neighboring rooms. We strive to ensure all guests have a comfortable and peaceful stay. Please inform our staff at reception, and we will do our best to address the issue promptly, whether by relocating you to a quieter room or taking other measures to mitigate the noise. Your comfort is important to us, and we appreciate your feedback as it helps us improve our services.

6/10 (普通)

NACHI

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
5つ星ホテルなので一通りの設備とサービスは整っています。立地は多少不便ですが、リゾート感が気に入り選びました。ホテルからワンウェイのトゥクトゥクのシャトルがあります。 今回はエグゼクティブラウンジが利用できる部屋に泊まり、アーリーチェックイン可能だったので予約時に入力した時間に行きましたが、満室なので対応できないとのこと。それなら前もって連絡するべきだと思いました。また、カードキーがチェックアウト前日に突然使えなくなり、屋上プールから部屋に戻れなく大変困りました。寒い思いをして濡れたままフロントへ行き確認してもらうと、1日早いチェックアウトの設定になっていてキーが無効になっていたとのこと… スタッフは堅くなくフレンドリーです。 屋上プールやバーも雰囲気が良く、よかったです。
2024 年 1 月に 4 泊滞在
Guest Relations Teamからの返信 (投稿日 : 2024 年 1 月 12 日)
Dear NACHI,Thank you for taking the time to share your detailed feedback about your recent stay with us. We appreciate your positive remarks about the facilities and services offered at our 5-star hotel. It's great to hear that you enjoyed the resort feel and the amenities, including the rooftop pool and bar.We sincerely apologize for the inconvenience you experienced with your card key. We understand the importance of a seamless and comfortable stay, and we regret that we fell short of your expectations in these instances. Rest assured, we will address these issues with our team to prevent such occurrences in the future.Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back and provide you with an even better experience.Thank you for choosing Movenpick. We look forward to the chance to host you again.

6/10 (普通)

Hiroto

2023 年 12 月に 3 泊滞在
Guest Relations Teamからの返信 (投稿日 : 2024 年 1 月 12 日)
Dear Hiroto, thank you for your review. Should you have any comments to share, please contact us at hotel.sukhumvit15@movenpick.com.

10/10 (非常に良い)

Masako

2023 年 12 月に 5 泊滞在
Guest Relations Teamからの返信 (投稿日 : 2024 年 1 月 26 日)
Dear Masako,Thank you for 5/5. We hope to welcome you back to Movenpick15 again soon.

8/10 (良い)

Yasuhito

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 4 泊滞在
Guest Relations Teamからの返信 (投稿日 : 2023 年 12 月 4 日)
Dear Yasuhito, Thank you for your great score!

10/10 (非常に良い)

SAKURA

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
・スタッフの方の気配りがとても丁寧だった ・交通の便の良さが際立つ(アソーク駅・スクンビット駅どちらも近い) ・朝食のラインナップが豊富 5泊しましたが、毎日違うメニューで、毎日美味しかった ・お風呂の浴槽がある 1回だけしか浴槽には入らなかったものの、あったら便利でした ネガティブな意見としては、1日2アイテムだけ洗ってくれると聞いていたのですが、しっかり値段が付いていました。そんなサービスはなかったのかな?という感じです 全体的にはよく、またバンコクに来たら泊まりたいと感じるほどです!
2023 年 10 月に 5 泊滞在
Guest Relations Teamからの返信 (投稿日 : 2023 年 11 月 29 日)
Dear SAKURA, thank you for sharing your positive and constructive feedback with us. We hope to have the chance welcoming you back to the property in the future.

8/10 (良い)

michio

家族旅行
良かった点 : 清潔度、スタッフとサービス
2023 年 10 月に 2 泊滞在
Guest Relations Teamからの返信 (投稿日 : 2023 年 11 月 17 日)
Dear Michio Thank you for rating us!

10/10 (非常に良い)

Tetsuhiro

2023 年 8 月に 6 泊滞在

10/10 (非常に良い)

yuta

2023 年 8 月に 1 泊滞在

8/10 (良い)

SHOJIRO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 12 泊滞在
Jay Sudhakaranからの返信 (投稿日 : 2023 年 7 月 31 日)
Dear Shojiro,Thank you for taking the time to tell us about your experience at the Movenpick 15 Sukhumvit. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Movenpick 15 Sukhumvit, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future

8/10 (良い)

Kazutora

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
good
2023 年 3 月に 2 泊滞在
Jay Sudhakaranからの返信 (投稿日 : 2023 年 4 月 24 日)
Thank you Kazutora for this beautiful review! It was our great pleasure to welcome you to Movenpick 15 Sukhumvit, and our most treasured award is to make our guests feel comfortable and special at Movenpick 15 Sukhumvit.Your feedback will certainly motivate the entire team to create new levels of guest experience. The team looks forward to welcoming you back again soon!Regards,Jay SudhakaranGeneral Manager

8/10 (良い)

Junko

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 1 月に 4 泊滞在

6/10 (普通)

HIROMI

2022 年 7 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
2020 年 1 月に 2 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2020 年 1 月 20 日)
Dear valued guest, Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. We are truly pleased to hear that our hotel was able to provide our facilities and service that met your expectations. Thank you again and we hope to have another opportunity of welcoming you back in near future. Best regards, Palida Choonukulpong Communications Manager

10/10 (非常に良い)

Takdream、Japan

良かった点 : 清潔度、スタッフとサービス、設備とサービス
All staff were very friendly and supportive when I were troubled in trying to do something in the hotel. Swimming pool at the rooftop is cozy and also smiling staff welcomed you. I think this is the best cozy hotel in BKK among those which I have stayed at. Thank you for your generous service and definitely come back with my family.
2020 年 1 月に 4 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2020 年 1 月 15 日)
Dear Takdream, Thank you for taking your time to write this generous review of us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. Our vision is to create memorable hotel experiences for our guests and we are delighted that you enjoyed the personalized service and had a positive stay. Providing excellent service is at the core of our service commitment to our guests and your kind words will definitely motivate the team to keep up our high standards. Moreover, your comment cannot be more perfect, and we are truly pleased to hear that our rooftop area (pool and Rainforest bar) overall were able to provide the service that met your expectations. Thank you again for your kind words, and we hope to have another opportunity of welcoming you back in near future. Best regards, Palida Choonukulpong Communications Manager

8/10 (良い)

Naoki

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 1 月に 1 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2020 年 1 月 24 日)
Dear Naoki, Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. We are truly pleased to hear that our hotel was able to provide our facilities and service that met your expectations. Thank you again and we hope to have another opportunity of welcoming you back in near future. Best regards, Palida Choonukulpong Communications Manager

6/10 (普通)

宿泊されたお客様

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
カウントダウンのディナーコースを頼みましたが、段取りが悪く、19時スタートの予定のはずが席に着いてもなかなか料理が出てこず、前菜が来たのが20時前でした。前菜を食べ終わってからも2時間待ちましたが、次のメニューがなかなか出てきませんでした。結局、3時間に及ぶコースでした。危うくレストランでカウントダウンになるところでした。
2019 年 12 月に 3 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2020 年 1 月 28 日)
Dear valued guest, Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. We are very sorry to hear that you had a less than pleasant experience you had with our dinner countdown as the restaurants are quite famous and fully booked on that day. We have reported the issue to the related departments for further solution. Please be rest-assured that we take this matter very seriously as assuring our guests' happiness during their stay is our ultimate goal. Hope that on your next trip to Bangkok, you give us another chance to redeem ourselves and prove to you that your recent experience was not in line with our usual high standards. Best regards, Palida Choonukulpong Communications Manager

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect everything, I love the hotel which I stayed several times ever.
2019 年 12 月に 1 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 12 月 25 日)
Dear valued guest, Thank you so much for taking your precious time to post such a wonderful comment regarding your recent stay with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. Your comment cannot be more perfect, and we are truly pleased to hear that our facilities, staff and overall were able to provide the service that met your expectations. Thank you again for your kind words, and we hope to have another opportunity of welcoming you back in near future. Best regards, Palida Choonukulpong Communications Manager

8/10 (良い)

Marcie、日本

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
部屋の中が暗い。ビジネスには不向き。
2019 年 12 月に 5 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 12 月 20 日)
Dear Marcie, Thank you for choosing to stay at Mövenpick Hotel Sukhumvit 15, Bangkok and please accept our apologies for not reaching your expectations. We are noted your comments about lighting in guest room that we will be shared with the department concerned to review their service mind. Your comments were really appreciated and will help us to improve the standard of facilities and services to meet guest satisfaction. Hope that on your next trip to Bangkok, you give us another chance to redeem ourselves and prove to you that your recent experience was not in line with our standards. Best regards, Palida Choonukulpong Communications Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 11 月に 3 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 12 月 9 日)
Dear valued guest, Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. We are truly pleased to hear that our hotel was able to provide our facilities and service that met your expectations. Thank you again and we hope to have another opportunity of welcoming you back in near future. Best regards, Palida Choonukulpong Communications Manager

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
シャワー浴びると時々とても暑いお湯が出てくる
2019 年 11 月に 2 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 12 月 2 日)
Dear valued guest, Thank you for staying at Mövenpick Hotel Stuk tukukhumvit 15, Bangkok and for taking the time to share your experience with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. We hope to have another opportunity of welcoming you back in near future. Best regards, Palida Choonukulpong Communications Manager

10/10 (非常に良い)

宿泊されたお客様

2019 年 11 月に 1 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 11 月 18 日)
Dear valued guest, Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. we are truly pleased to hear that our hotel was able to provide our facilities and service that met your expectations. Thank you again and we hope to have another opportunity of welcoming you back in near future. Best regards, Palida Choonukulpong Communications Manager

4/10 (不満)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
施設は満足でしたが、ホテルでタクシーを頼んだ際、空港まで400バーツと言われたが、悪質タクシーで一人400バーツだと言ってきた。値段表も持っていて、700から800バーツと書いてあった。降りるといったら400バーツ払えというし、400バーツなら高速に乗らないと言う。そんな白タクなんか案内するなんて酷いと思った。もうここには泊まりたくない。スタッフも総じて対応がいまいちだった。
2019 年 11 月に 1 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 11 月 21 日)
Dear valued guest, Thank you for choosing to stay at Mövenpick Hotel Sukhumvit 15, Bangkok and please accept our apologies for not reaching your expectations. We are noted your comments about taxi that we are unable to control public taxi. However, we will be shared with the department concerned to review and take serious actions to improve overall. Your comments were really appreciated and will help us to improve the standard of facilities and services to meet guest satisfaction. Hope that on your next trip to Bangkok, you give us another chance to redeem ourselves and prove to you that your recent experience was not in line with our standards. Best regards, Palida Choonukulpong Communications Manager

8/10 (良い)

宿泊されたお客様

2019 年 10 月に 3 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 11 月 6 日)
Dear valued guest, Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. we are truly pleased to hear that our hotel was able to provide our facilities and service that met your expectations. Thank you again and we hope to have another opportunity of welcoming you back in near future. Best regards, Palida Choonukulpong Communications Manager

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフの対応が良くとても快適に過ごせました。
2019 年 10 月に 3 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 10 月 24 日)
Dear valued guest, Thank you for taking your time to write this generous review of us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. Our vision is to create memorable hotel experiences for our guests and we are delighted that you enjoyed the personalized service and had a positive stay. Providing excellent service is at the core of our service commitment to our guests and your kind words will definitely motivate the team to keep up our high standards. We certainly look forward to welcoming you back soon for another wonderful experience. Best regards, Palida Choonukulpong Communications Manager

10/10 (非常に良い)

Kaman

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 10 月に 3 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 10 月 21 日)
Dear Kaman, Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. we are truly pleased to hear that our hotel was able to provide our facilities and service that met your expectations. Thank you again and we hope to have another opportunity of welcoming you back in near future. Best regards, Palida Choonukulpong Communications Manager

8/10 (良い)

宿泊されたお客様

2019 年 9 月に 4 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 10 月 9 日)
Dear valued guest, Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. we are truly pleased to hear that our hotel was able to provide our facilities and service that met your expectations. Thank you again and we hope to have another opportunity of welcoming you back in near future. Best regards, Palida Choonukulpong Communications Manager

8/10 (良い)

Shohei

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 7 月に 4 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 10 月 7 日)
Dear Shohei, Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. we are truly pleased to hear that our hotel was able to provide our facilities and service that met your expectations. Thank you again and we hope to have another opportunity of welcoming you back in near future. Best regards, Palida Choonukulpong Communications Manager

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
ファミリールーム(キングベッド)で予約したのに、違う部屋だった。
2019 年 9 月に 4 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 9 月 27 日)
Dear valued guest, Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. We are noted your comments and we will be shared with the department concerned to review their service mind. Your comments were really appreciated and will help us to improve the standard of facilities and services to meet guest satisfaction. Hope that on your next trip to Bangkok, you give us another chance to redeem ourselves and prove to you that your recent experience was not in line with our standards. Best regards, Palida Choonukulpong Communications Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス
2019 年 9 月に 2 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 9 月 19 日)
Dear valued guest, Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. we are truly pleased to hear that our hotel was able to provide our facilities and service that met your expectations. Thank you again and we hope to have another opportunity of welcoming you back in near future. Best regards, Palida Choonukulpong Communications Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2019 年 9 月に 1 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 9 月 16 日)
Dear valued guest, Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. we are truly pleased to hear that our hotel was able to provide our facilities and service that met your expectations. Thank you again and we hope to have another opportunity of welcoming you back in near future. Best regards, Palida Choonukulpong Communications Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
在室中に清掃員が勝手に鍵を開けて入ってきた。 在室かどうかはカードキーでわかると思うのですが。
2019 年 9 月に 4 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 9 月 18 日)
Dear valued guest, Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. We are always keen on hearing about the aspects you liked and the areas you feel we should improve upon. We are very sorry to hear that you had a less than pleasant experience you had during stay with us. We have reported the issue to the related departments for further investigation. Please be rest-assured that we take this matter very seriously as assuring our guests' happiness during their stay is our ultimate goal. Hope that on your next trip to Bangkok, you give us another chance to redeem ourselves and prove to you that your recent experience was not in line with our usual high standards. Best regards, Palida Choonukulpong Communications Manager

8/10 (良い)

宿泊されたお客様

2019 年 8 月に 4 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 8 月 14 日)
Dear valued guest, Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. we are truly pleased to hear that our hotel was able to provide our facilities and service that met your expectations. Thank you again and we hope to have another opportunity of welcoming you back in near future. Best regards, Palida Choonukulpong Communications Manager

8/10 (良い)

Shohei

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
モダンでセンスの良いホテル
新しくモダンでセンスの良いホテルで、スタッフのサービスもスマート。 朝食はややバランスに欠けた印象で日本人が連泊するには物足りない印象。 最初の部屋のエアコンの音が大きく、虫が多かったので他の部屋に変えてもらった。目の前のホテルが建築中であることと、道路の音が反響してうるさい。
2019 年 7 月に 4 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 7 月 31 日)
Dear Shohei, Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. we are truly pleased to hear that our hotel, service & staff were able to provide the service that met your expectations. We are noted your comments about breakfast that we try our best with daily rotation and high quality of food. For insects issue, we also have monthly pest control schedule to avoid and protect of all insects in all guest rooms and public areas. For outside construction, the district has been talked to them to avoid of all problems and we strongly believe that it won't happen again. For air condition, our engineer team is on process to do preventive maintenance in all guest rooms as well. Moreover, all comments will be shared with the department concerned to review their service mind and improve overall. Your comments were really appreciated and will help us to improve the standard of facilities and services to meet guest satisfaction. Hope that on your next trip to Bangkok, you give us another chance to redeem ourselves and prove to you that your recent experience was not in line with our standards. Best regards, Palida Choonukulpong Communications Manager

10/10 (非常に良い)

Noriko、東京

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
働くみなさんの笑顔が素敵で、朝から気持ちの良いスタートがきれました。一週間近く滞在しましたが、毎日朝食は楽しみになるくらい種類が豊富で美味しかったです。夕方のスイーツサービスもうれしかったです。 日中はとても暑くなるので、プールもルーフトップバーも夜の使用がオススメです。ゆっくりできました。 ホテルの場所はBTSのAsokから歩いて10分くらいですが日中はとにかく歩くとすぐ汗だくになってしまうバンコク。ホテルから15分おきにAsok目の前のターミナル21までトゥクトゥクが巡回しているのは本当に助かりました。毎日利用させていただきました。 総合してとても過ごしやすいホテルでしたので次回も利用したいと思いました。
2019 年 7 月に 6 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 7 月 23 日)
Dear Noriko, Thank you so much for taking your precious time to post such a wonderful comment regarding your recent stay with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. Your comment cannot be more perfect, and we are truly pleased to hear that our service, breakfast, Chocolate Hour, rooftop area (Rainforest Rooftop bar & rooftop pool) and complimentary Tuk Tuk shuttle service to Terminal 21 shopping mall, BTS skytrain, MRT subway 24/7 were able to provide the service that met your expectations. Thank you again for your kind words, and we hope to have another opportunity of welcoming you back in near future. Best regards, Palida Choonukulpong Communications Manager

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
対応の良さとコスパに優れている
2019 年 7 月に 3 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 7 月 22 日)
Dear valued guest, Thank you so much for taking your precious time to post such a wonderful comment regarding your recent stay with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. Your comment cannot be more perfect, and we are truly pleased to hear that our facilities, staff and overall were able to provide the service that met your expectations. Thank you again for your kind words, and we hope to have another opportunity of welcoming you back in near future. Best regards, Palida Choonukulpong Communications Manager

8/10 (良い)

宿泊されたお客様

2019 年 7 月に 1 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 7 月 15 日)
Dear valued guest, Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. we are truly pleased to hear that our hotel was able to provide our facilities and service that met your expectations. Thank you again and we hope to have another opportunity of welcoming you back in near future. Best regards, Palida Choonukulpong Communications Manager

10/10 (非常に良い)

azu、日本

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
初めての一人海外旅行でしたが、スタッフの方が皆親切でフレンドリーでこちらのホテルで大正解でした。 最寄駅はタイの電車2路線(BTSとMRT)に乗れるのでどこに行くにもとても便利でした。駅からホテルまでトゥクトゥクの送迎もあり、23時くらいまでは15分おきにやってくるので、あまり待つこともなく快適です。夕方は渋滞するので徒歩でもいきましたが10分もかかりません、周辺もお店たくさんあり栄えてました。 建物はまだかなり新しくどこも綺麗、他のホテルの口コミでは、虫がでると書いているところが多く心配してましたが、こちらのホテルは全く見かけなかったし、虫がでる気配が無かったです。変わりに庭で野生のリスを見て感動しました。 屋上のプールも広くてベットもたくさんあり優雅な気分が味わえます、夜もそこでお酒が飲めるのでホテルにいる時間も充実しました。あと毎日夕方にスイーツが無料のバイキングが開催されていて、チョコレートやケーキを頂けたのも嬉しかったです。 アメニティは歯ブラシから裁縫道具まで充実、朝食もかなり種類豊富で楽しめます。良いことばかり書いてますが本当に悪いところは特に思いつかないです。バンコクに行く方がいたらおすすめしようと思います。スタッフの皆様、素敵な時間をありがとうございました。
2019 年 7 月に 2 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 7 月 17 日)
Dear azu, Thank you so much for taking your precious time to post such a wonderful comment regarding your recent stay with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. Your comment cannot be more perfect, and we are truly pleased to hear that our staff & service, rooftop area (Rainforest Rooftop Bar, rooftop pool, complimentary Chocolate Hour, breakfast, location with complimentary Tuk Tuk shuttle service to Terminal 21 shopping mall, BTS skytrain, MRT subway 24/7 and overall were able to provide the service that met your expectations. Thank you again for your kind words, and we hope to have another opportunity of welcoming you back in near future. Best regards, Palida Choonukulpong Communications Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 7 月に 1 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 7 月 10 日)
Dear valued guest, Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. we are truly pleased to hear that our hotel was able to provide our facilities and service that met your expectations. Thank you again and we hope to have another opportunity of welcoming you back in near future. Best regards, Palida Choonukulpong Communications Manager

8/10 (良い)

N、日本

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
手荷物はバックパック一つだったが誰一人として持とうとしなかった点はマイナス。今まで無かったことなのでびっくりです。それ以外は値段を考えると良いサービス・設備だと思う。ぜひまた利用したい。クラブフロアに宿泊しましたが朝食は1Fのレストランが種類豊富でオススメです。
2019 年 6 月に 1 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 6 月 26 日)
Dear N, Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. we are truly pleased to hear that our service and hotel itself were able to provide the service that met your expectations. We are noted your comments and we will be shared with the department concerned to review and improve overall. Your comments were really appreciated and will help us to improve the standard of facilities and services to meet guest satisfaction. Hope that on your next trip to Bangkok, you give us another chance to redeem ourselves and prove to you that your recent experience was not in line with our standards. Best regards, Palida Choonukulpong Communications Manager

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス
I stay this hotel 6 night. In the morning, restaurant staffs remember my name and guests . It’s very good memory of Bangkok.
2019 年 6 月に 6 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 6 月 21 日)
Dear valued guest, Thank you so much for taking your precious time to post such a wonderful comment regarding your recent stay with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. Your comment cannot be more perfect, and we are truly pleased to hear that our restaurant staff in the Lelawadee restaurant were able to provide the service that met your expectations. Thank you again for your kind words, and we hope to have another opportunity of welcoming you back in near future. Best regards, Palida Choonukulpong Communications Manager

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
午後4時から5時まで、チョコレートのサービスがあります。チョコレートフォンデュやケーキのサービスです。チョコレートケーキはおいしかったです。デコレーションケーキは見た目キレイなんですが、生クリームでなく、植物油脂のクリームなのでイマイチです。朝ご飯はアラビックの物もありおいしかったです。
2019 年 6 月に 1 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 6 月 18 日)
Dear valued guest, Thank you so much for taking your precious time to post such a wonderful comment regarding your recent stay with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. Your comment cannot be more perfect, and we are truly pleased to hear that our breakfast and complimentary Chocolate Hour at Lelawadee restaurant from 4.00pm-5.00pm and overall were able to provide the service that met your expectations. Thank you again for your kind words, and we hope to have another opportunity of welcoming you back in near future. Best regards, Palida Choonukulpong Communications Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
いいホテルでした!
サービスが良く快適に過ごせました! アソーク駅から少し歩きますが、15分ごとにトゥクトゥクが出ているので問題ないかと思います。 また利用したいホテルです。
2019 年 6 月に 2 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 6 月 14 日)
Dear valued guest, Thank you so much for taking your precious time to post such a wonderful comment regarding your recent stay with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. Your comment cannot be more perfect, and we are truly pleased to hear that our service and location with complimentary Tuk Tuk shuttle service to Terminal 21 shopping mall, BTS skytrain, MRT subway 24/7 were able to provide the service that met your expectations. Thank you again for your kind words, and we hope to have another opportunity of welcoming you back in near future. Best regards, Palida Choonukulpong Communications Manager

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
とにかく全部綺麗だし、スタッフもみんな笑顔で丁寧でした。また利用したいと思えました。
2019 年 5 月に 3 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 6 月 4 日)
Dear valued guest, Thank you so much for taking your precious time to post such a wonderful comment regarding your recent stay with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. Your comment cannot be more perfect, and we are truly pleased to hear that our cleanliness and service were able to provide the service that met your expectations. Thank you again for your kind words, and we hope to have another opportunity of welcoming you back in near future. Best regards, Palida Choonukulpong Communications Manager

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
部屋のグレードアップがありませんでした。
2019 年 5 月に 7 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 5 月 29 日)
Dear valued guest, Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. We are noted your comment and we will be shared with the department concerned to review their service mind. Your comment were really appreciated and will help us to improve the standard of facilities and services to meet guest satisfaction. Hope that on your next trip to Bangkok, you give us another chance to redeem ourselves and prove to you that your recent experience was not in line with our standards. Best regards, Palida Choonukulpong Communications Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
部屋は広め。アメニティもしっかりしている。スイスエアのクルーが宿泊しているだけあるしっかりしたホテル。 大通りからは少し奥まったところにあるので、歩くと10分ほど時間はかかる。ナナ駅よりアソーク駅が近い。ターミナル21の車寄せに15分に1回はホテルのトゥクトゥクが来るので、それに乗ると快適に往復できる。 分かりにくいが、屋上にバーとプール、フィットネスジムがあり、快適に使えた。端の部屋だったこともあってか、Wi-Fiが少し不安定だったのが残念。
2019 年 4 月に 1 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 5 月 7 日)
Dear valued guest, Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. we are truly pleased to hear that our room, Rainforest Rooftop Bar, Rooftop pool and complimentary Tuk Tuk shuttle service to Terminal 21 shopping mall, BTS skytrain, MRT subway 24/7 were able to provide the service that met your expectations. We are noted your comment about WiFi as we offer complimentary high speed internet WiFi in all guest rooms and public areas. Moreover, we will be shared with the department concerned to review and improve overall. Your comments were really appreciated and will help us to improve the standard of facilities and services to meet guest satisfaction. Hope that on your next trip to Bangkok, you give us another chance to redeem ourselves and prove to you that your recent experience was not in line with our standards. Best regards, Palida Choonukulpong Communications Manager

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
十分満足できた。 ロケーションも地図で見るより大通りから近い
2019 年 4 月に 4 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 5 月 7 日)
Dear valued guest, Thank you so much for taking your precious time to post such a wonderful comment regarding your recent stay with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. Your comment cannot be more perfect, and we are truly pleased to hear that our location (with complimentary Tuk Tuk shuttle service to Terminal 21 shopping mall, BTS skytrain, MRT subway 24/7) were able to provide the service that met your expectations. Thank you again for your kind words, and we hope to have another opportunity of welcoming you back in near future. Best regards, Palida Choonukulpong Communications Manager

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
数あるバンコクのホテルを全てチェックし、自分の好みと喫煙ルームのあるこのモーベンピックを選びました。深夜到着便のため、チェックインが深夜1時過ぎだったので、メールでお知らせしました。問題なくスムーズにでした。また16時から17時までのチョコレートタイムは楽しかったです。私たちは5泊しましたが、長期滞在にはピッタリのリーズナブルで、自分の城のように寛げる場所で次回もまたお世話になりたいです。 ちなみに、初日にお部屋の設備の修理のため、別のホテルに部屋を取られ、タクシーで連れて行かれ不安がよぎりましたが、ランクの高いホテルでベッドも部屋も高級なつくりで、ビュッフェの朝食も付けて頂いていたので、(元々素泊まりで予約していました。)誕生日旅行が一瞬台無しになるかと思いきやなかなか面白い滞在でした。翌日モーベンピックのトゥクトゥクがお迎えにきてくれて、ホテルに着いたと思ったら、マネージャーらしき西洋人の方が直々に案内していただき、お部屋にフルーツ盛りと、その日のホテルのディナー2000バーツ分をサービスして下さいました。 何より嬉しかったのは開口一番の、Wellcome back our hotel!と言ってくれたことでしょうか。不慣れで深夜に到着して別のホテルに連れて行かれた時は心配しかなかったので。 あとルーフトップバーも気持ちよくて最高です。 一階のレストランも美味しいですが、時間帯によってはアルコールの提供はないです。 喫煙者には優しいホテル。トゥクトゥクや車の手配やラゲージのサービスマンがめちゃくちゃ感じがいいです。 同伴者もとても喜んでいました。豪華な施設のホテルもいいですが、何泊もするようならアットホームでセンスのいいこんな大人のホテルがいいですね。
2019 年 4 月に 5 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 5 月 7 日)
Dear valued guest, Thank you so much for taking your precious time to post such a wonderful comment regarding your recent stay with us. I am glad to hear you enjoyed your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. Your comment cannot be more perfect, and we are truly pleased to hear that our complimentary Chocolate Hour, room, bed, breakfast, Rainforest Rooftop Bar, Lelawadee Restaurant and facilities were able to provide the service that met your expectations. Thank you again for your kind words, and we hope to have another opportunity of welcoming you back in near future. Best regards, Palida Choonukulpong Communications Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2019 年 4 月に 3 泊滞在
Palida Choonukulpongからの返信 (投稿日 : 2019 年 5 月 3 日)
Dear valued guest, Thank you for staying at Mövenpick Hotel Sukhumvit 15, Bangkok and for taking the time to share your experience with us. we are truly pleased to hear that our hotel was able to provide the service that met your expectations. Thank you again and we hope to have another opportunity of welcoming you back in near future. Best regards, Palida Choonukulpong Communications Manager