Thank you for providing us feedback from your stay and hope that we could serve you again on your next visit to Bangkok.

Thank you for providing us feedback from your stay and hope that we could serve you again on your next visit to Bangkok.

Thank you for taking the time to write a review of your recent stay. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. Again, thank you for choosing to stay with us and hope that we could serve you again on your next visit to Bangkok. Sincerely,

Dear Customer Thank you very much for your feed back

Dear Our Valued Customer The hotel would, initially, like to thank you for your valuable comment as one of our business objectives is to maximize the level of customer satisfaction. However, we cannot achieve this without your comments; therefore, every comment is crucial and vital for improving our operation and performance. More importantly, please kindly accept our sincere apologies for the occurrence that caused you the inconvenience or discomfort during your stay. Yours faithfully

Dear our valued guest, Thank you very much for your feedback :)

Dear Mr. or Ms. Kazuhiro, We would like to say how grateful we are that you were our valued customers who further express positive comments in public towards our property and service. We would intentionally keep improving our overall service performance in every aspect to go beyond our customer expectation. We are also honored to be your selected venue for your accommodation where we could provide “The Spirit of Thai Hospitality” to you. Yours faithfully, Customer Care

Dear Mr. or Ms. Tomomi, We would like to express our sincere appreciation for your valued comments towards our service that we delicately provided to you. Therefore, we are so glad to know that you had a pleasant stay with us which we hope to be a part of your wonderful memory during your trip in Bangkok. However, we cannot achieve this without your comments; therefore, every comment is crucial and vital for improving our operation and performance. More importantly, please kindly accept our sincere apologies for the occurrence that caused you the inconvenience or discomfort during your stay. Additionally you can inform us of your inconvenience during your stay to our front office manager. Yours faithfully, Customer Care

Dear Customer We would like to express our sincere appreciation for your valued comments towards our service that we delicately provided to you. Therefore, we are so glad to know that you had a pleasant stay with us which we hope to be a part of your wonderful memory during your trip in Bangkok. However, we cannot achieve this without your comments; therefore, every comment is crucial and vital for improving our operation and performance. More importantly, please kindly accept our sincere apologies for the occurrence that caused you the inconvenience or discomfort during your stay. Additionally you can inform us of your inconvenience during your stay to our front office manager. Yours faithfully, Customer Care

Dear Mr. or Ms. Tsuyosii, We would like to say how grateful we are that you were our valued customers who further express positive comments in public towards our property and service. We would intentionally keep improving our overall service performance in every aspect to go beyond our customer expectation. We are also honored to be your selected venue for your accommodation where we could provide “The Spirit of Thai Hospitality” to you. Yours faithfully, Customer Care

Dear Customer We would like to say how grateful we are that you were our valued customers who further express positive comments in public towards our property and service. We would intentionally keep improving our overall service performance in every aspect to go beyond our customer expectation. We are also honored to be your selected venue for your accommodation where we could provide “The Spirit of Thai Hospitality” to you. Yours faithfully, Customer Care

Dear Customer, We would like to express our sincere appreciation for your valued comments towards our service that we delicately provided to you. Therefore, we are so glad to know that you had a pleasant stay with us which we hope to be a part of your wonderful memory during your trip in Bangkok. However, we cannot achieve this without your comments; therefore, every comment is crucial and vital for improving our operation and performance. More importantly, please kindly accept our sincere apologies for the occurrence that caused you the inconvenience or discomfort during your stay. Additionally you can inform us of your inconvenience during your stay to our front office manager. Yours faithfully, Customer Care

Dear Mr. or Ms. Fumio; We would like to express our sincere appreciation for your valued comments towards our service that we delicately provided to you. Therefore, we are so glad to know that you had a pleasant stay with us which we hope to be a part of your wonderful memory during your trip in Bangkok. However, we cannot achieve this without your comments; therefore, every comment is crucial and vital for improving our operation and performance. More importantly, please kindly accept our sincere apologies for the occurrence that caused you the inconvenience or discomfort during your stay. Additionally you can inform us of your inconvenience during your stay to our front office manager. Yours faithfully, Customer Care

Dear Mr./Ms., We would like to express our sincere appreciation for your valued comments towards our property and service that we delicately provided to you. Therefore, we appreciate to know that you had a pleasant stay with us which we hope to be a part of your wonderful memory during your trip in Bangkok. Again, thank you very much for giving us the opportunity to service you as it was such an honor for us. Please kindly let us know if you consider revisiting Bangkok again in the future as our hotel always expects to welcome and service you. Yours faithfully,

Dear Our Valued Customer, The hotel would, initially, like to thank you for your valuable comment as one of our business objectives is to maximize the level of customer satisfaction. However, we cannot achieve this without your comments; therefore, every comment is crucial and vital for improving our operation and performance. More importantly, please kindly accept our sincere apologies for the occurrence that caused you the inconvenience or discomfort during your stay. Yours faithfully, Customer Care

Dear Our Valued Customer The hotel would like to apologize for the inconvenience caused to you. Our management has been informed of your issue and taken this issue into consideration for investigation and further improvements in order to avoid repeating this kind of situation. Additionally you can inform us of your inconvenience during your stay to our front office manager. Yours faithfully,

Dear Our Valued Customer The hotel would, initially, like to thank you for your valuable comment as one of our business objectives is to maximize the level of customer satisfaction. However, we cannot achieve this without your comments; therefore, every comment is crucial and vital for improving our operation and performance. More importantly, please kindly accept our sincere apologies for the occurrence that caused you the inconvenience or discomfort during your stay. Yours faithfully, Customer Care

Dear Customer Thank you very much for your feed back! Yours faithfully,

Dear Customer We would like to say how grateful we are that you were our valued customers who further express positive comments in public towards our property and service. We would intentionally keep improving our overall service performance in every aspect to go beyond our customer expectation. We are also honored to be your selected venue for your accommodation where we could provide “The Spirit of Thai Hospitality” to you. Yours faithfully,

Dear Customer We would like to say how grateful we are that you were our valued customers who further express positive comments in public towards our property and service. We would intentionally keep improving our overall service performance in every aspect to go beyond our customer expectation. We are also honored to be your selected venue for your accommodation where we could provide “The Spirit of Thai Hospitality” to you. Yours faithfully,

Dear Customer We would like to express our sincere appreciation for your valued comments towards our service that we delicately provided to you. Therefore, we are so glad to know that you had a pleasant stay with us which we hope to be a part of your wonderful memory during your trip in Bangkok. However, we cannot achieve this without your comments; therefore, every comment is crucial and vital for improving our operation and performance. More importantly, please kindly accept our sincere apologies for the occurrence that caused you the inconvenience or discomfort during your stay. Additionally you can inform us of your inconvenience during your stay to our front office manager. Yours faithfully,

Dear Customer We would like to say how grateful we are that you were our valued customers who further express positive comments in public towards our property and service. We would intentionally keep improving our overall service performance in every aspect to go beyond our customer expectation. We are also honored to be your selected venue for your accommodation where we could provide “The Spirit of Thai Hospitality” to you. Yours faithfully,

Dear Customer We would like to express our sincere appreciation for your valued comments towards our property and service that we delicately provided to you. Therefore, we appreciate to know that you had a pleasant stay with us which we hope to be a part of your wonderful memory during your trip in Bangkok. Again, thank you very much for giving us the opportunity to service you as it was such an honor for us. Please kindly let us know if you consider revisiting Bangkok again in the future as our hotel always expects to welcome and service you. Yours faithfully,

Sawasdee Krub Khun Jan, Greetings from the Bangkok’s River of Kings!! Thank you for staying with us!!! We are truly grateful for your generosity, good wishes, and the lasting memories you enjoyed your time in Bangkok and having plenty of new stories to share. We trust that you have met your expectations. In the meanwhile, we have already in process of upgrading hotel products and service step by step as well. We would be very much appreciated that you will return to Bangkok again soon. We look forward to having a chance to serve you anytime. With warmth, John Executive Assistant Manager

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Dear Customer The hotel would, initially, like to thank you for your valuable comment as one of our business objectives is to maximize the level of customer satisfaction. However, we cannot achieve this without comments from customers; therefore, every comment from customers is crucial and vital for improving our operation and performance. More importantly, please kindly accept our sincere apologies for a that plenty of insects in room and caused you any inconvenience or discomfort during your stay. We will keep improving this to reach your expectation. Thank you for the inspiration. Yours faithfully, Weerapat Thavornwong Executive Assistant Manager

Dear Guest We would like to say how grateful we are that you were our valued customers who further express valued comments in public towards our property and service in which we would intentionally keep improving our overall service performance in every aspect to go beyond customer expectation. We are also honored to be your selected venue for your accommodation where we could provide “The Spirit of Thai Hospitality” to you. Yours faithfully, Weerapat Thavornwong / Executive Assistant Manager

Dear Customer We would like to say how grateful we are that you were our valued customers who further express positive comments in public towards our property and service in which we would intentionally keep improving our overall service performance in every aspect to go beyond customer expectation. We are also honored to be your selected venue for your accommodation where we could provide “The Spirit of Thai Hospitality” to you. Yours faithfully, Weerapat Thavornwong Executive Assistant Manager

Dear Valued Guest We would like to express our sincere appreciation for your valued comments towards our property and service that we delicately provided to you. Therefore, we are so glad to know that you had a pleasant stay with us which we hope to be a part of your wonderful memory during your trip in Bangkok. Again, thank you very much for giving us the opportunity to service you as it was such an honor for us. Please kindly let us know if you consider revisiting Bangkok again in the future as our hotel always expects to welcome and service you. Yours faithfully, Weerapat Thavornwong Executive Assistant Manager

Dear Valued Guest Montien Riverside hotel would, initially, like to thank you for your valuable comments as one of our business objectives is to maximize the level of guest satisfaction. However, we cannot achieve this without comments from you; therefore, every comment is crucial and vital for improving our operation and performance. More importantly, kindly accept our sincere apologies for the occurrence that caused you any inconvenience or discomfort during your stay. Yours faithfully, Weerapat Thavornwong Executive Assistant Manager

Dear Jiryu San, Thank you very much indeed for taking the time to comment on line in relation to your recent stay at Montien Riverside Hotel. We really appreciate kind rating that you provided. It is always great to receive feedback as such and I am very pleased to hear from our valued customer and telling us how delighted you feel. We have noted your comments regarding the shuttle distance to the heart of Bangkok-Surawong. We do provide some more destination on your request and you can select them at your convenience time, please contact Concierge counter for further information on your next visit. Thank you for your compliment to the In room equipment and Food -Beverage, we are delighted that they met your satisfaction. If there is anything special that we can do to make your next stay a more renewing one, please do feel free to let us know. We would be delighted to see you very soon. Thank you once again for your inspiration. Weerapat Thavornwong Executive Assistant Manager

Dear Customer The hotel would, initially, like to thank you for your valuable comment as one of our business objectives is to maximize the level of customer satisfaction. However, we cannot achieve this without comments from customers; therefore, every comment from customers is crucial and vital for improving our operation and performance. More importantly, please kindly accept our sincere apologies for the occurrence that caused you any inconvenience or discomfort during your stay. Yours faithfully,

Dear Customer We would like to express our sincere appreciation for your valued comments towards our property and service that we delicately provided to you. Therefore, we are so glad to know that you had a pleasant stay with us which we hope to be a part of your wonderful memory during your trip in Bangkok. Again, thank you very much for giving us the opportunity to service you as it was such an honor for us. Please kindly let us know if you consider revisiting Bangkok again in the future as our hotel always expects to welcome and service you. Yours faithfully,

Dear Customer We would like to say how grateful we are that you were our valued customers who further express positive comments in public towards our property and service in which we would intentionally keep improving our overall service performance in every aspect to go beyond customer expectation. We are also honored to be your selected venue for your accommodation where we could provide “The Spirit of Thai Hospitality” to you. Yours faithfully,

Dear Customer The hotel would, initially, like to thank you for your valuable comment as one of our business objectives is to maximize the level of customer satisfaction. However, we cannot achieve this without comments from customers; therefore, every comment from customers is crucial and vital for improving our operation and performance. More importantly, please kindly accept our sincere apologies for the occurrence that caused you any inconvenience or discomfort during your stay. Yours faithfully,

Dear Customer The hotel would, initially, like to thank you for your valuable comment as one of our business objectives is to maximize the level of customer satisfaction. However, we cannot achieve this without comments from customers; therefore, every comment from customers is crucial and vital for improving our operation and performance. More importantly, please kindly accept our sincere apologies for the occurrence that caused you any inconvenience or discomfort during your stay.

Dear Customer The hotel would like to apologize for the inconvenience that caused you and our management has been informed your issue and taken this into consideration for the investigation and further improvement in order to avoid this kind of situation or unexpected mistake again. As the hotel values every customer’s comment and suggestion; therefore, your issue has been placed an importance to our management’s concern. Please kindly accept our sincere apologies on this matter. The hotel deeply regrets to acknowledge that you had the inconvenience during your stay at our hotel. We would, therefore, like to apologize wholeheartedly to you. The hotel would like to express our deepest regrets for the unexpected occurrence that caused you a discomfort during your stay. We would deliberately overcome this matter to avoid the repetition. We do hope that you would accept our sincere apologies on this matter. Yours faithfully,