Dear Erika,Thank you for visiting Banyan Tree Bangkok recently and for leaving a positive rating. We are delighted to know that you have enjoyed your experience with us.We do hope to welcome you back again in the near future.With Best Wishes Nopparat Aumpa General Manager

Dear Khun Ishii,Thank you very much for choosing the hospitality of Banyan Tree Bangkok and sharing your experience with us.My team and I hope that your overall experience with us was a pleasant one. We were however truly sorry for the inconvenience you encountered, particularly from the property location. Please allow me to point out that we provide the complimentary hourly shuttle services to the nearest subway or skytrain station from 9 am to 6 pm everyday. Guests can book for the services in advance with our Concierge Team. Ultimately, it is our hope that we will be given other opportunities in the future to welcome you back and show you the genuine Banyan Tree hospitality again. With best regards,Nopparat AumpaSAVP / General Manager

Dear Ayako,We are delighted to know that you have stayed at Banyan Tree Bangkok and to learn that you enjoyed your experience with us. Thank you as well for taking the time to share your positive feedback with us. We glad to know that your feedback regarding our accommodation has made your stay with us more wonderful. We hope that this has made your stay with us more relaxing and memorable.I will gladly share your comments with the team as I am sure that this will motivate them to continue to provide the same level of service to our future guests. Again, thank you for taking the time to send your feedback and we hope to welcome you and your friends and family to Banyan Tree Bangkok in the future. With best regards, Nopparat Aumpa General Manager

Dear Kitamura,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Khun Shinichi, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok and for taking your time to leave a review for us. It is very important for us to consistently provide intuitive exceptional services. We are truly sorry to hear about the inconvenience you encountered, particularly from the in-room technology. I will convey your comments to our Director of Engineering for his instant improvements. Please rest assured that all necessary remedial actions will be promptly instituted to rectify and prevent such a concern from reoccurring in the future. We have furthermore taken note of your feedback regarding the NHK TV channel availability. Our team will reassess our TV channel offerings to better accommodate guests of various nationalities. Your input is extremely valuable in enhancing our guest experience. Once again, we appreciate you bringing your observations to our attention - allowing us to be aware of what we can do better. We hope that we will be given renewed opportunities to welcome you back to make your stay more seamless next time. With best regards, Nopparat AumpaSAVP / General Manager

Dear masahiro,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Yusuke,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Valued Guest,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. We have also noted of the areas that you feel can be improved.We will share this feedback with the team and look at these aspects of service which we fell short to improve in the future.We do hope that you will consider staying with us on your next visit so that we can show you the essence of the renowned Banyan Tree service.With Best WishesNopparat AumpaGeneral Manager

Dear Katsuo,Thank you for staying at Banyan Tree Bangkok, and for taking the time to write a review about your experience.We are very happy to learn that you enjoyed your time with us and thank you very much for sharing such positive comments especially about our staff's service and our accommodation.We do use these reviews to improve our guests' experiences and I will be sure to share your comments with the team for their recognition. Again, thank you for sharing your experience and we look forward to welcoming you on your next visit to Bangkok and please feel free to recommend Banyan Tree Bangkok to your family and friends.With best regards, Nopparat Aumpa General Manager

Dear Kenji,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Naoko,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear takahiro,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Tomoyuki,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Khun Tomomi,Thank you very much for choosing the hospitality of Banyan Tree Bangkok for your recent stay and sharing your thoughts on your experience.Ensuring the delivery of exceptional and intuitive services is our constant endeavor. My team and I are genuinely sorry for the inconvenience you encountered. With a lack of your personal details, we would appreciate if you could share your reservation information with us via email for our continuing improvement process. Looking ahead, it is our sincere hope that we would have the privilege of welcoming you back and showcase our genuine hospitality of Banyan Tree Bangkok.With best regards,

Dear KO,We are delighted to know that you have stayed at Banyan Tree Bangkok and to learn that you enjoyed your experience with us. Thank you as well for taking the time to share your positive feedback with us. We glad to know that your feedback regarding our services has made your stay with us more wonderful. We hope that these have made your stay with us more relaxing and memorable.I will gladly share your comments with the team as I am sure that this will motivate them to continue to provide the same level of service to our future guests. Again, thank you for taking the time to send your feedback and we hope to welcome you and your friends and family to Banyan Tree Bangkok in the future. With best regards, Nopparat Aumpa General Manager

Dear YURI,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manage

Dear Kazuhiko,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manage

Dear Khun Daisuke, Thank you very much for reviewing your recent experience for us. I am truly sorry to see your rating. With a lack of personal info, we were unable to locate your reservation and review your entire stay. I would appreciate if you could kindly share your reservation details via email so that our team can investigate and improve our guest experience. Ultimately, our sincere hope is that we will be given renewed opportunities to welcome you back to prove that we are worthy of your patronage. With best regards,Nopparat AumpaGeneral Manager

Dear Yuki,Thank you for visiting Banyan Tree Bangkok recently and for leaving a positive rating. We are delighted to know that you have enjoyed your experience with us.We do hope to welcome you back again in the near future.With Best Wishes Nopparat Aumpa General Manager

Dear Valued Guest,Thank you very much for choosing the hospitality of Banyan Tree Bangkok and reviewing your experience for us.My team and I regret to hear about the inconvenience you encountered while in-residence with us. With a lack of personal information, we were however unable to locate your reservation and look into the areas of your concerns. We would appreciate if you could kindly share your resevation details with us via email so that we can conduct a thorough review of your recent experience for our continuing improvement process.Ultimately, our hope is that this one stay will not completely mar your whole perception of the hotel and that we will be given renewed opportunities in the future to welcome you back to prove that we are worthy of your patronage. With best regards,Nopparat AumpaSAVP / General Manager

Dear MARINA ,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Yuki,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Valued Guest,Thank you for visiting Banyan Tree Bangkok recently and for leaving a positive rating. We are delighted to know that you have enjoyed your experience with us.We do hope to welcome you back again in the near future.With Best Wishes Nopparat Aumpa General Manager

Dear kasaharaThank you for visiting Banyan Tree Bangkok recently and for leaving a positive rating. We are delighted to know that you have enjoyed your experience with us.We do hope to welcome you back again in the near future.With Best Wishes Nopparat Aumpa General Manager

Dear TOMOKOThank you for visiting Banyan Tree Bangkok recently and for leaving a positive rating. We are delighted to know that you have enjoyed your experience with us.We do hope to welcome you back again in the near future.With Best Wishes Nopparat Aumpa General Manager

Dear Khun Yoko,I highly appreciate you choosing the hospitality of Banyan Tree Bangkok and taking the time to share your recent experience with us.My team and I are terribly sorry that we failed to meet your expectations in various aspects, particularly from the arrival and in-room experience. Our Front Office Manager and Director of Engineering have been notified and will instantly take all necessary remedial actions including a refresher training to improve and prevent such shortfalls from reoccurring in the future. Thank you very much also for insightful feedback. Our hope is that you will not let this one isolated stay completely mar your impression of Banyan Tree Bangkok and that you would consider giving us renewed opportunities to welcome you back in the future to show you our genuine hospitality of Banyan Tree Bangkok again.With best regards, Nopparat AumpaGeneral Manager

Dear KAHO,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear KASUHIRO,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear masami,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Naomasa,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear NORIKO,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear KAZUHIKO,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Khun Yuki, Thank you for choosing our hospitality for your recent stay in Banyan Tree Bangkok and for reviewing your experience.In regards to our location, we provide daily shuttle service from the hotel to the sky train (BTS) and subway (MRT) station where you would walk to in 10 minutes walking distance. Also, our Concierge team is more than happy to arrange taxis or hotel limousines for all guests anytime. We look forward to an opportunity to be of service to you again and prove that we are worthy of your kind patronage.With best regards, Nopparat Aumpa SAVP/General Manager

Dear Khun Toshiaki,Thank you very much for choosing the hospitality of Banyan Tree Bangkok and taking your time to share your experience with us. It is very important for us to consistently provide intuitive exceptional services. My team and I are extremely delighted that your overall experience with us was a pleasant one as your happiness is always our top priority. We are however truly sorry to hear about the inconvenience you encountered, particularly from the dining experience at Vertigo & Moon Bar. I will communicate your concerns to our Food & Beverage Manager for his instant improvement. Please rest assured that we will take all necessary remedial actions, including a refresher training, to rectify this issue and prevent it from reoccurring in the future.I appreciate you sharing your observation in a candid manner, allowing me and my team to be aware of what we can improve. Ultimately, we do hope that we will be given other opportunities in the future to welcome you back and show you the renowned Banyan Tree hospitality again. With best regards,Nopparat Aumpa SAVP/General Manager

Dear jyun,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear Yuji,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear TaroAlong with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear YoichiAlong with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear TOSHINORIAlong with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear ICHIROAlong with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear DAIKIAlong with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear TakaoAlong with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Dear koji,Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to share about your recent experience.I am truly delighted to know that my team has given you a memorable service and thank you for sharing this with us. We would be more than happy to hear more about your overall experience. Thank you once again for sharing your valuable feedback to us and we hope that we will be given other opportunities in the future to welcome you back.With best regards,Nopparat AumpaSAVP/General Manager

Dear Mao Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager