Dear NAOKI, We very much appreciate your feedback regarding your stay at the Grand Mercure Bangkok Atrium. We humbly received your value feedback and have reviewed it with our team to foster the improvement. We care always looking for ways to improve our customer experience. Your satisfaction is very important to us.Thank you for your review and hope you will consider staying with us again.Sincerely,

Dear MICHIAKI,Thank you for your recent stay and awarding us a positive rating!It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your review and value feedback are appreciated. Thank you for staying with us and hope to have an opportunity to welcome you back and turn your experience to be your outstanding stay.Sincerely,

Dear Motoki,Thank you for taking the time to write a review on your stay with us. We were sorry to read that your stay didn’t meet the expectations. All improvement points given during your stay have been well noted and immediately put to action to better your experience.We hope we have the opportunity to welcome you back in the near future.Yours Sincerely,

Dear ChihiroThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. , so we value your feedback.We hope you will visit us again.

Dear Hiroaki,Thank you for taking the time to tell us about your experience at Grand Mercure Bangkok Atrium. Please know that your feedback is extremely valuable to us. We are looking forward to welcome you back again

Dear Shinsuke,Thank you for taking the time to tell us about your experience at Grand Mercure Bangkok Atrium Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

Dear Guest.,Thank you for your recent stay and taking the time to share your feedback with us. We glad to see that you were satisfied with the stay. The team and I look forward to welcoming your return at Grand Mercure Bangkok Atrium! again in the future for another memorable experience.Kind Regards,

Dear Masako,Thank you for staying at Grand Mercure Bangkok Atrium! Your continued support means a lot to us as well as your detailed review. We are sorry to hear that the our room maintenancewas not to your liking this time.We have shared your valuable comments with our team who continuously refreshes our standard. Your comprehensive feedback is highly appreciated as it will help us to improve and maintain the high quality and standard that you have earlier experienced at our hotels.We wish to have the opportunity to welcome you back again.

Dear Hiromi,Greetings from Grand Mercure Bangkok Atrium!Thank you for your patronage, we’re truly thrilled to receive a high rate from you and it’s much appreciated.Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

Dear Toshifumi,Thank you for your stay and taking the time to review your experience with us. We glad to learn that your stay was enjoyable, however, we apologize for the inconvenience occurred. We look forward to welcoming you back again in the future.Sincerely Yours,Kannika KaewmaOperational Excellence Manager

Dear Mr. Kong, Thank you for reveiw your recent stay with us, we glad to hear that you were impressed with our team member services. Kindly be informed that toothbrush is available upon request. We apologize for your inconvenience. Best Regards, Kannika Kaewma Operational Excellence Manager

Dear Guest, Thank you for choosing to stay at Avani Atrium during your recent trip in Bangkok. We are so pleased to hear that you had a wonderful stay and that you were impressed with service you received. We look forward to welcoming you back at our hotel in the not too distant future. Yours sincerely, Ditsaya Ponlawat Assistant Front Office Manager

Dear Guest, Thank you for taking the time to share your thoughts about your stay at our hotel. We regret to hear of your less than positive experience during your stay and I apologies if we missed the opportunity to impress you on this occasion. If you wouldn't mind please provide us with more information so we can investigate further with the team. We do sincerely hope we may have the pleasure of serving you once again at our property in the future. Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager

Dear Mr. Taka, Thank you for taking the time to review your recent stay with us. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Avani Atrium Bangkok in the near future for another memorable experience. Sincerely Yours, Kannika Kaewma Operational Excellence Manager

Dear Guest, Thank you for choosing Avani Atrium Bangkok during your trip in Thailand. We are so pleased to hear that you had a pleasant stay and that you were impressed with service provided by our team. We look forward to seeing you again soon. Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager

Dear Guest, Thank you for choosing Avani Atrium Bangkok and for your 5 star review. We hope you have returned home feel relaxed and refreshed, when your travels bring you back to Bangkok, we hope to have you again at Avani Atrium Bangkok. Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager

Dear MASASHI, Thank you for choosing to stay with us and for your review. We hope you have enjoyed your overall experience and we look forward to your return! Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager

Dear Guest, Thank you very much for choosing to stay with us during your trip in Thailand and for your review. We are delighted to know that your recent visit was a pleasant one, we look forward to welcome you again at Avani Atrium Bangkok in the not too distant future. Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager

Dear Guest, Thank you very much for choosing to stay with us during your trip in Thailand and for your review. We are delighted to know that your recent visit was a pleasant one, we look forward to welcome you again at Avani Atrium Bangkok in the not too distant future. Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager

Dear Guest, Thank you so much for choosing to stay with us and for your review to Avani Atrium Bangkok. We appreciate you taking the time to share your feedback, your comments regarding service you received and room conditions has reached to those concerns in order to improve our service quality. Thank you again for sharing your experience. We do sincerely hope we may have the pleasure of welcoming you back in the future. Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager

Dear Jun, Thank you for choosing to stay with us and for rating us 10/10. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality from our team. We look forward to seeing you again soon. Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager

Dear Guest, Thank you for choosing to stay at Avani Atrium Bangkok and for rating us 5 star review. We hope you have enjoyed your overall experience and that you had a good time discovering Bangkok. When your next trip to Thailand, we hope to welcoming you back again at our hotel. Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager

Dear Guest, Thank you so much for staying with us and for rating us. We hope you have enjoyed your overall experience and please reach us when your next trip to Thailand. Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager

Dear shinichiro, Thank you so much for choosing to stay at Avani Atrium Bangkok. We are delighted to read your review of your recent stay and of how our service and hotel facilities have made your stay a memorable one. Thank you for mentioning about service you received regarding your check in experience and breakfast. We will share your feedback with the team. We look forward to welcome you again in the not too distant future. Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager

Dear YOKO, Thank you so much for staying with us and for your review. It is nice to know that you liked the room upgrade and your stay with us was comfortable.Thank you for letting us know that you found our to be friendly and made you feel welcome. Thank you again for sharing your experience and we look forward to seeing you again soon. Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager

Dear Guest, Thank you for staying with us and for your feedback. We are very sorry to learn about your experience with taxi, we are afraid that sometime the driver prefer fix price and they sometime deny to travel by meter. We hope you have enjoyed hotel facilities and service we provided. When your travels bring you back to Bangkok, we hope to have you again at our hotel. Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager

Dear Guest, Thank you very much for choosing to stay at Avani Atrium Bangkok and for rating us. We hope you have enjoyed hotel facilities and service we provided. When your travels bring you back to Bangkok, we hope to have you again at our hotel. Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager

Dear Leca, Thank you very much for your review to Avani Atrium Bangkok. It was an absolutely pleasure having you here. We are very sorry to learn for any inconvenience and that your room experience was not up to your expectations. We passed all your concerns to Engineering team to put your room as a priority for maintenance project and ensure that all room type are well maintain as per our standard. We appreciate you choosing to stay with us and we look forward to the opportunity to serving you once again. Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager

Dear N.Y, Thank you very much for choosing to stay with us and for your review. We are delighted to hear that you had a comfortable stay including our clean room and shuttle service to Phetchaburi MRT and Siam, MBK and Central World mall. We apology for any inconvenience regarding your bathroom experience, we will pass your feedback with those concerns to look into this immediately. We look forward to the opportunity to welcome you back again at our hotel. Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager

Dear Guest, Thank you so much for your review. Great to hear that you liked our clean room, facilities and convenient location where close to MRT. We hope you have enjoyed your time in Bangkok and we look forward to your return. Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager

Dear Guest, Thank you for choosing to stay with us during your holiday in Thailand. Thank you very much for choosing to stay with us and for your review. We are very happy to know that you have thoroughly enjoyed your stay and that you liked our location where not far from sukhumvit. We look forward to the opportunity to welcome you back again at our hotel. Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager

Dear Guest, Thank you for choosing Avani Atrium Bangkok. We are delighted to read of your enjoyable stay and it is a pleasure to receive this kind of feedback from you. We look forward to your return. Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager

Dear Guest, Thank you very much for choosing to stay with us during your trip in Thailand and for your feedback. We are very sorry to learn about water temperature, we hope this issue has fixed during your days with us. We appreciate your comments to our staff and that you found your recent visit was value for money. We are grateful for your support and do sincerely hope to welcome you back in the not too distant future. Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager

Dear Guest, Thank you very much for choosing to stay with us and for your review. We are very happy to know that you have thoroughly enjoyed your stay at our hotel and that we were able to provide you with excellent service. We hope you have enjoyed hotel facilities and service we provided. When your travels bring you back to Bangkok, we hope to have you again at our hotel. Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager

Dear Guest, Thank you very much for choosing to stay with us and for your nice review. We are very happy to know that you have thoroughly enjoyed your stay at our hotel and thank you for letting us know that you were impressed with service you received from our staff. Thank you again for sharing your experience, we look forward to your return! Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager

Dear Guest, Thank you very much for choosing to stay with us and taking the time to write a review. We are very sorry to learn about your bathroom experience, we hope that our team was able to fix this problem or move you to the new room. We appreciate and value your feedback and thank you again for bringing this to our attention. We do sincerely hope we may have the pleasure of serving once you again at our property in the future. Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager

Dear Guest, Thank you for choosing to stay with us and for your feedback. We are very sorry to learn about any inconvenience regarding the transportation, we hope you had a chance to use our shuttel service to MRT or discovering Bangkok by local canal. Once again, we appreciate your time and effort in sharing your experience with us. We hope to have the pleasure of welcoming you back soon. Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager

Dear Guest, Thank you very much for choosing to stay with us and for your review. We hope you have enjoyed hotel facilities and service we provided. When your travels bring you back to Bangkok, we hope to have you again at our hotel. Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager

Dear 緑地公園, Thank you so much for choosing to stay with us and for your review to Avani Atrium Bangkok. We are very happy to know that you have thoroughly enjoyed your stay at our hotel and that we were able to provide you with excellent service. We will pass along your feedback with the entire team. We look forward to the opportunity to welcome you back again in the not too distant future. Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager

Dear Guest, Thank very much for choosing Avani Atrium Bangkok and for taking the time to share your wonderful feedback about your stay. We are delighted to hear that you had such a wonderful stay and that our facilities and services could enhance your time with us. It's also nice to hear that you liked our comfortable bed and shuttle service was convenient for your visit. Thank you again for sharing your experience. We look forward for your return. Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager

Dear Guest, Thank you for choosing to stay with us and for your review. We are so pleased to know that you liked your breakfast experiece, we will be sure to share your feedback with the team. We do sincerely hope we may have the pleasure of welcoming you at our hotel in the future. Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager

Dear Guest, Thank you so much for choosing to stay wit us and for your positive review. We are pleased to hear that you found our room was clean and that you were impressed with service you received from our team. When your travels bring you back to Bangkok, we hope to have you again at Avani Atrium Bangkok. Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager

Dear Guest, Thank you for staying with us and for your review. Great to hear that you had a comfortable stay, clean room and our location was convenient for your visit. Thank you again for choosing to stay with us and for sharing your experience. We look forward to the opportunity to serving you once again. Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager

Dear Guest, Thank you so much for choosing to stay with us and for your review. We are pleased to hear that you have enjoyed your overall experience including services we provided. We look forward to seeing you again soon. Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager