ロッカーン ホテル

「A great overnight stay staff was helpful. Breakfast was excellent. Beds were comfy and room was spacious.」

「We are a party of two. No favorable point at all about the hotel. We checked in shortly after 3pm. First of all, upon entering the room, we noticed a smell of urin, coming from the AC unit. We immediately reported the problem. Hotel clerk said to send a maintenace personnel to the room. No one came. We had to sleep in the foul smell all night without the AC. Also, the bath drained extremely slow. Next morning we made a compalint about the two problems. The hotel clerk at the counter (a...

「出張で利用しました。ホテルのフロントで翌日のタクシー予約を頼んだが、当日になってみると手配されていませんでした。再び、タクシー手配を依頼したが、ロビーで1時間も待つ羽目になりました。スケジュールに余裕をもって行動していたが、仕事に遅れていたらと思うとゾッとします。Uberを使うべきでした。」

「Unbelievable the quality of these rooms. I only stayed here as a last choice because the Marriott was booked and I’m so glad I did, the rooms are superb. I got the cheapest room and it was huge, had a full Kitchen with full size fridge and microwave, a full sectional couch in a living area, a revolving maybe 60/65 inch tv that can face the bed or the living area, a walk in clean new shower, and everything was spanking clean and neat. The bed was king size and hella comfortable. The shower head...

「We only stayed here for one night, but we’re blown away with how clean the room was, amazing gym amenities, and the friendliness of the staff.」

「Had a good experience, staff was really nice and the breakfast was pretty good too. Was disappointed by the coffee maker at the room because it wasn’t clean enough to be used.」

「The staff was professional,and the hotel was clean」

「We missed out connection in BWI so we had to change our plans very quickly. The embassy had a couple rooms available at a competitive price considering other Hiltons around. We requested a late checkout at 1:00 and they gave us plenty of time. They even gave us some toothbrushes, toothpaste and deodorant since we didn't have our bags. Breakfast is always good at the embassy especially with the ready to order omlets. Plus, the overall design is definitely more fun to look at than other hotels.」

「フロントのスタッフさんが、チェックイン前の荷物の預かりと、翌朝の出発の相談にのってくれました。親切丁寧でした、」

「1日目だけ」

「I had to ask for fresh towels 3 times in 2 days before I was able to get them. I also requested house keeping come to my room because they only cleaned the first night and didn’t come back before my check out. The AC/heating unit in my room was also very loud when turning off and sounded like someone trying to open the door to the room every 15 minutes or so when the fan would shut off. It made it very difficult to get restful sleep.」

「Nice place to stay. A step above all the other hotels in a 1 mile radius of BWI. Staff is extremely helpful. It is a big property with not so much. They do charge for parking $18 per day.」