Find Business Hotels in Balsfjord

"Good sea view from supior double room. Fabulous breakfast selection 👌 "

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"Great location! Breakfast buffet was full of choices. Breads are so fresh. Staff is very helpful. No bar yet at reception, beer, wine and alcohol is available. Clean everywhere."

"The perfect location "

"Very nice hotel with excellent breakfast. The only issue is that the walls are very thin and you hear your neighbours. Not cool when you are awaken at night because your neighbour is talking on the phone. "

"The hotel itself is well located within walking distance to all (except for the Arctic cathedral) tourist attractions and the main “high street”. The room was nice and clean. The staff are very friendly and helpful. We appreciate that people generally have breakfast at a certain time and this meant that the restaurant was overly busy during this pinch point. However, there is no real structure or assistance from the hotel with this and therefore makes it feel chaotic. With this said; the spread served at the buffet breakfast has an extended variety of choices - amazing! We would definitely stay here when we next visit during the summer sun!"

"From the moment we arrived we were a bit thrown off. The lobby was full of guests waiting to check in but the desk clerk would not process anyone before 3pm, even though rooms were obviously ready. So we waited in a long queue, with only one person working, to finally get checked in. This is not how you want to start your stay, especially after a long day of travel. We were in Tromso celebrating my husband's birthday so I opted for a room upgrade at a cost of an extra $220 for 3 nights, bringing our grand total to $1320. To say the room was not worth that price is an understatement. Small, dingy, ourdated and unclean. We had a small balcony, but it was covered in snow, so were tracking snow in and out of the room. Also, I had advised we were coming for a special occasion and the hotel offered no gesture, which is surprising and disappointing. The hotel offered meals which is convenient for some guests. The breakfast seemed reasonable but the dinner was a sad affair. On our last night, they served chicken egg rolls as a main course. There was a roof top jacuzzi but, not only did you have to reserve time in 30 minute blocks, you had to pay for it! When we checked out, I expressed my disappointment and also showed photos of the room's poor condition. The staff person refunded me $60. What an insult! If you can find alternate accommodations in Tromso, take it. "

"Spacious room Small area - don’t have to travel far to see Northern Lights "

"We booked here because some family members stayed 9 years ago and loved it, so we weren't as careful with checking reviews as we would normally be. The resort is very far from 4*. The apartments are tired and basic. The soft furnishings (sofa, cushions and blanket) in the living room are dirty and smelly. The bedrooms are tiny, with just beds and no other furniture, not even a bedside table. The shower cubicles are cheap plastic. The only great thing is the view over the fjord. If the weather is good then I'm sure it's a fantastic place to see the Northern Lights but if it's cloudy, as it was during our visit, then you won't see anything and you're stuck in one location. The activities are run by a separate company and the staff are lovely but completely untrained. We booked a trappers experience day, where we were meant to learn about local flora and fauna, and how to make a fire. In reality, it was just a snowshoe hike, which was gorgeous and fun but not what we thought we were getting. Our guide had only been at the resort for a few weeks and had been given minimal training, so didn't know the area very well (not his fault, he was doing his best). We also found out that some of the activities staff live in tiny near the dog yard in extremely basic conditions. There was actually a fire while we were there - likely caused by unsafe electrics (no injuries thankfully). The sauna was also not working properly. On the plus side, the hotel staff were friendly. "