ノートパソコン用作業スペース、遮光カーテン、アイロン / アイロン台、WiFi (無料)

スタジオ 6 ベーカーズフィールド カリフォルニアの口コミ

2 out of 5

口コミ

6.8
評価 10 - 224 件の口コミ中 61 件が非常に良い" "
評価 8 - 224 件の口コミ中 58 件が良い" "
評価 6 - 224 件の口コミ中 37 件が普通" "
評価 4 - 224 件の口コミ中 31 件が不満" "
評価 2 - 224 件の口コミ中 37 件が非常に不満" "

6.6/10

清潔度

7.4/10

スタッフとサービス

5.2/10

設備とサービス

6.6/10

施設のコンディションと設備

6.0/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ハイウエイの移動に最適なホテル
市街地よりも少し郊外で、スーパーには遠い。しかし、コンビニとカフェには困ることなく、車移動の旅行には快適なエリアでした。
Angelicaからの返信 (投稿日 : 2016 年 12 月 27 日)
最近のご滞在に関するご意見をお寄せいただきありがとうございます。 あなたのフィードバックは、ゲストの経験を継続的に改善するために努力しているように、チームと分かち合い、認識と励ましを提供します。 共有いただきありがとうございます。 あなたの次の訪問がより良くなることを願っています。 敬具、 ゲストエクスペリエンスチーム

2/10 (非常に不満)

Yesenia

2024 年 2 月に 1 泊滞在

2/10 (非常に不満)

Andrea

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Find something better. Not worth it.
The room smelled like bleach in a gross, overpowering way. Tried airing it out. The room was bright at night and let a lot of light in from their outside lights because the curtains do not block out the light at all. I was hoping since it was a Studio 6 and cost more money than a Motel 6 that it would be a nicer stay but it wasn’t and the area is very weird and sketchy despite the outside picture looking nice. Very dingy vibes inside and the elevator smelled horrendous and was gross and dirty.
2024 年 2 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 2 月 13 日)
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 (非常に良い)

Renard

良かった点 : 清潔度、スタッフとサービス
Everything!Thanks
2024 年 2 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 2 月 13 日)
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 (良い)

Rodolfo

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location
2023 年 12 月に 6 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 1 月 16 日)
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 (非常に不満)

Terrance

良かった点 : スタッフとサービス
気になった点 : 清潔度
2023 年 10 月に 4 泊滞在

2/10 (非常に不満)

Joshua

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I got robbed while staying there and when I ran into the office telling the lady who worked there what happened she just rolled her eyes and slid me a new key since mine had been stolen along with my wallet (2k inside) had my social, basically my whole life was inside that wallet. I couldn't afford to eat for an entire week and had no gas, I was out of town so I had to sleep in my car for seven days with no shower and I work in the oilfields
2023 年 10 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2023 年 11 月 6 日)
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

8/10 (良い)

Rochelle

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Staff was very helpful and friendly
2023 年 9 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2023 年 9 月 26 日)
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在

8/10 (良い)

Robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Rachel

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 6 月に 8 泊滞在

2/10 (非常に不満)

Pat、Paradise

ペット同伴の旅行, カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
If Expedia is going to list property of this caliber I won’t be looking anymore. Property was totally unsafe with the clientele hanging around. Checked the room out and couldn’t hardly breathe when opening the door. Hallway was dark with no lighting available. We didn’t even stay in the place. Most disappointed stop I’ve ever countered .
2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Kiplain

出張
良かった点 : スタッフとサービス、施設のコンディションと設備
Great Hotel great service
2023 年 6 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 6 月 20 日)
Hi Kiplain, Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon. Maz K. #Team6

10/10 (非常に良い)

John

良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 清潔度
Huddle free
2023 年 5 月に 14 泊滞在
Hotel Manager.からの返信 (投稿日 : 2023 年 6 月 1 日)
Dear John,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely,Hotel Manager.

8/10 (良い)

Gary

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 4 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2023 年 5 月 9 日)
Dear Gary,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

10/10 (非常に良い)

Karina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 3 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2023 年 3 月 30 日)
Dear Karina,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

8/10 (良い)

Aliyah

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 3 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2023 年 4 月 15 日)
Dear Aliyah,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also have zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

2/10 (非常に不満)

Angela

出張, 家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Dirty room, drug addicts all surrounding the property, saw a person using meth mif day. Horrible experience, was planning on staying two day but checked out after one day at this place.
2023 年 3 月に 2 泊滞在
Hotel Manager.からの返信 (投稿日 : 2023 年 3 月 21 日)
Dear Angela,Thank you for your kind feedback. we are disappointed to note that your overall experience of the stay was unsatisfactory. we will verify the reality and take action to prevent such happenings in the future.Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us a better way.Sincerely,Hotel Manager.

8/10 (良い)

Matthew、Bakersfield

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Too many homeless people harassing you everywhere.
2023 年 3 月に 3 泊滞在
Hotel Manager.からの返信 (投稿日 : 2023 年 3 月 8 日)
Dear Matthew,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely,Hotel Manager.

8/10 (良い)

Adreana

気になった点 : スタッフとサービス
Meh...
The dude who works in the morning awsome the other two or 3 chicks not so much I literally don't have a sense of time and really needed the 2 hour late check out but the dude is rhe only one who doesn't mind me leaving 30-40 minutes late
2022 年 9 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 10 月 7 日)
Dear Adreana,Thank you for your stay. We are incredibly grateful that you took the time to leave us this note. Our values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely,Hotel Manager

2/10 (非常に不満)

Robert Jr

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
There were sketchy vehicles all over the parking lot with windows missing out of them, some interesting characters outside, the long hallway had no lights on and a skunk smelling smoke cloud billowed out when we opened the door. Finding this after checking in at a security window made me decide to turn around and lose the $85 if necessary.
2022 年 9 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 9 月 15 日)
Dear Robert Jr,Thank you for your kind feedback. We are sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and we understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience.Sincerely,Hotel Manager.

10/10 (非常に良い)

Chyanna

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 8 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 9 月 1 日)
Dear Chyanna,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!Sincerely,Hotel Manager

4/10 (不満)

Richard

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Was worse than staying at a regular Motel 6
For being a Studio 6 (Motel 6) extended stay hotel, I was expecting more. Turned out to be a lot less. The place is run down and in a bad area of the city. The room was outdated and bed not comfortable at all, with only 2 flat pillows. The carpet was filthy. Plus all the amenities were closed like the poll/spa.
2022 年 8 月に 2 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 8 月 29 日)
Dear GuestThank you for your kind feedback. We are sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience.Sincerely,Hotel Manager.

4/10 (不満)

Linda

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The carpets were filthy and the homeless people loitering around made it feel unsafe. The front desk and the room were fine but those other things were very detracting.
2022 年 8 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 8 月 22 日)
Dear Guest,Thank you for your kind feedback. We are very disappointed to read about your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding the points you mention in your review you experienced. We will look into each issue that you have noted in an attempt to correct and improve our hotel.Sincerely, Hotel Manager

6/10 (普通)

Adreana

気になった点 : スタッフとサービス
2022 年 8 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 8 月 9 日)
Dear Adreana, We appreciate you taking the time to rate your experience staying at our hotel. Please let us know if you can think of anything that might increase our score from 6 to 10. We value your patronage. Sincerely, Hotel Manager.

2/10 (非常に不満)

Alexis

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
This property was one of the most disappointing properties I ever stayed at. They were holes in the sheets the beds were hard like hardwood I rather slept on the floor but the floor was disgusting some stains sticky I would not have walked out barefoot out of the shower. The shower curtain had holes, oddly we stayed in the non-smoking room but in the window there were many cigarette buds and on the screen there were either let’s just say something wasn’t pleasing on the window screen. If you’re willing to stay here be prepared to hook up everything yourself the refrigerator was disconnected the TV was disconnected we had to move dressers and move fridges to plug in everything. Overall the staff was nice but I will never stay in this hotel again EVER!
2022 年 7 月に 2 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 8 月 9 日)
Dear Alexis, I am sorry to learn about all the inconvenience you had during your stay. My sincere apologies. We care about your experience. Your comments are important for us. Each problem area will be investigated to take appropriate actions. Request your understanding and reconsideration to visit. Sincerely, Hotel Manager.

6/10 (普通)

Adreana

良かった点 : 清潔度、スタッフとサービス
気になった点 : 客室の快適度
Bad room
Great place i just got stuck with a horrible room right next to the back door so I heard it open and BANG close all night and day
2022 年 7 月に 1 泊滞在
Hotel manager からの返信 (投稿日 : 2022 年 8 月 3 日)
Dear Guest, Thank you for taking the time to give us your experience. Please accept our sincere apologies for the experience that you had while staying at our property. While we never like to hear that a guest had a bad experience we are always receptive to feedback. We will review your comments with our management team to find areas of opportunity. While you mention you will not stay again, we hope you would so we can leave you with a more positive lasting impression. Sincerely, Hotel Manager

8/10 (良い)

Valerie

2022 年 7 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 7 月 23 日)
Dear Valerie, Thank you for choosing our hotel and giving the opportunity to serve you. Glad to note that you liked the overall stay looking into the 8-star rating. We are privileged to have you as a guest. We look forward to seeing you again. Sincerely, Hotel Manager

4/10 (不満)

Ron

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Not sure how this place has a 3.4 rating. I was very disappointed. People smoking in the hallways and rooms, carpet was disgusting. Trash was overflowing at every trash can. People sleeping in their cars in the parking lot.
2022 年 7 月に 3 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 7 月 23 日)
Dear Ron, Thank you for your feedback and I am sorry to hear about your experience with us. I assure you that this level of service is not our norm. We take real pride in this hotel. I hope you will soon be able to stay with us again so we can satisfy you again. Sincerely, Hotel Manager.

2/10 (非常に不満)

Jill

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Bad idea!!
I ASKED FIR A FULL REFUND WITH HOTELS.COM HELP. THIS HOTEL IS NOT AS ADVERTISED AND IS NOT CLEAN WITH POSSIBLE BAD THINGS GOING ON EITH IN. I WAS SCARED TO STAY THERE AND TOOK MY STUFF AND LEFT.
2022 年 7 月に 4 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 7 月 23 日)
Dear Jill, It's disappointing to learn that your stay was not satisfactory. The inconvenience is due to several unavoidable circumstances. Taking corrective measures for maximum improvement, our team will examine where we went wrong. I would appreciate your kind understanding and ask for a rethink about scheduling a visit. Sincerely, Hotel Manager.

10/10 (非常に良い)

James

出張, 家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Outstanding Stay
Excellent facility. Very nice rooms. Nice staff. Very friendly.
2022 年 6 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 7 月 1 日)
Dear James, Thank you for your kind words. We hope to see you again soon and look forward to providing you with the same outstanding service that we provide all of our guests every day. Sincerely, Hotel Manager.

6/10 (普通)

Adrian

小さなお子様連れの家族旅行
気になった点 : 設備とサービス
It is ok if on a budget, but do not expect much else than a place to sleep. Term "deluxe room" a bit misleading. Was small and cramped for a family of 4. Parking lot near check in area had dog poop smeared all over, along with accompanying smell. Area is highly trafficked, but room is inside so noise not a problem.
2022 年 6 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 6 月 28 日)
Dear Adrian, I'm pleased to hear that your stay with us was satisfactory. We take pride in providing the best possible service, and we strive to meet every guest's needs. If you're not completely satisfied with our service, I apologize. Comments from guests are valuable for us as we strive to improve. The next time you stay with us, you'll find further improvements. Do not hesitate to visit anytime soon. Sincerely, Hotel Manager.

8/10 (良い)

Adreana

良かった点 : 清潔度、スタッフとサービス
2022 年 6 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 6 月 28 日)
Dear Adreana, Thank you so much for sharing your recent stay with us and for giving 8 out of 10. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager.

4/10 (不満)

Alejandra

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2022 年 4 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 4 月 25 日)
Dear Alejandra, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

4/10 (不満)

RICHARD

気になった点 : 清潔度、施設のコンディションと設備
It was very unsafe to stay at this Property. The homeless people were all around the outside of the hotel. They asked for change, asked to let them enter the doors of hotel, some had pit bulls, they through trash on grounds around hotel, they smoked pot outside hotel. If you mentioned these items to staff, they would throw up their hands like what can I do? I have stayed there 3 out of the last five weekends and the ice machine has been broke that whole time.
2022 年 4 月に 2 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 4 月 25 日)
Dear RICHARD, It's disappointing to learn that your stay was not satisfactory. The inconvenience is due to several unavoidable circumstances. Taking corrective measures for maximum improvement, our team will examine where we went wrong. I would appreciate your kind understanding and ask for a rethink about scheduling a visit. Sincerely, Hotel Manager.

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 4 月に 3 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 4 月 7 日)
Dear Guest, Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 10-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon. Sincerely, Hotel Manager.

2/10 (非常に不満)

Melissa

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Filthy
2022 年 3 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 3 月 31 日)
Dear Melissa, Thank you for the review. I’m terribly sorry we failed to meet your expectations. We take pride in the cleanliness of our hotel and in the overall experience we provide to guests. I sincerely apologize that we let you down and assure that action is already being taken to make things better for the future. Your experience is not an indication of how we normally do business, and we’ll work to provide a more consistent experience in the future. Sincerely, Hotel Manager.

2/10 (非常に不満)

Suzzanne

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
My window was broken and didn’t lock. The staff was nice and did replace my window right away but the room itself was nasty. It smelt like cat piss and the carpets were sticky and made my feet black in less than 30 minutes of being there
2022 年 3 月に 2 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 3 月 31 日)
Dear Suzzanne, We appreciate you taking the time to share your experience with us about our hotel and nice staff. We are always looking to improve the guest experience, and take feedback from our guests seriously. In an effort to better improve our property, we have shared your message appropriately within the organization. We do hope to see you in the future so that we can revamp your vision of our hotel. Sincerely, Hotel Manager.

4/10 (不満)

anthony、Bakersfield

良かった点 : スタッフとサービス、施設のコンディションと設備
No ash tray
2022 年 3 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 3 月 31 日)
Dear anthony, Thank you for your feedback and I am sorry to hear about your experience with us. I assure you that this level of service is not our norm. Your comments will definitely be taken into consideration. We take real pride in this hotel. I hope you will soon be able to stay with us again so we can satisfy you again. Sincerely, Hotel Manager.

10/10 (非常に良い)

Maurice

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 3 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 3 月 31 日)
Dear Maurice, Thanks for the stay and great feedback by giving us a 10-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager.

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 3 月に 3 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 3 月 31 日)
Dear Guest, Thanks for the stay at our hotel and the feedback with 8 stars. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager.

4/10 (不満)

Don

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
my Price was 111.00USD. The property was extremely noisy. The walls very dirty, people on upper floor coming in and out all Night. Bedding was poor. Staff overall good refunded me there portion of next day that was booked. stayed at travel lodge next night was 101.00 and much better.
2022 年 3 月に 2 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 3 月 19 日)
Dear Guest, We are sorry we were not able to provide you with a better quality of service on your recent stay. This is not typical of our usual hospitality and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed. Thank you for your feedback and we hope you will come back and stay with us again. Sincerely, Hotel Manager.

2/10 (非常に不満)

Layne

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Don't stay at this hotel 6
Reservation did not go through waited an hour still did not go through. I reserved a room with kitchenette, no kitchenettes, no microwaves or refrigerators. I paid at the desk for a room, it was late and I was exhausted. Definitely not a good experience at all. I wish O would have thought snd taken pictures. Yelling and screaming from other people renting a room, police were called for domestic violence situation. The hotel is run down and beat up, inside and out. First room toilet was clogged, no television remote. I told the front desk clerk he said there were no remotes available or a plunger. Second room "no smoking" it was very much smoked in and heater did not work, it blew only cold air on the heat selection and hair in the shower that did not belong to me.
2022 年 2 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 3 月 5 日)
Dear Guest, Thank you for staying with us. It is pretty serious and we never condone such things. The matter will be investigated and strictly acted upon. Anyway, our apologies for all the inconveniences. This is an uncommon occurrence, Request your understanding and continued patronage. Sincerely, Hotel Manager.

4/10 (不満)

Pedro

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Not good, the room smelled like puke!!
2022 年 2 月に 3 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 3 月 2 日)
Dear Guest, Thank you for taking the time to share your comments with us about your recent stay at our hotel. We apologize for the issues you mentioned, especially for the smell in the room. I have addressed your concerns with my staff personally to ensure that these were never to be repeated. I hope we are given another opportunity to serve you in the future as I know we will be able to change your perception of our hotel. Sincerely, Hotel Manager.

8/10 (良い)

J Jesus

2022 年 2 月に 2 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 3 月 2 日)
Dear Guest, Thanks for the stay and great feedback by giving us a 8-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 (良い)

Marcos

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 2 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 2 月 26 日)
Dear Guest, Thanks for the stay at our hotel and the feedback with 8 stars. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager.

6/10 (普通)

Adreana

良かった点 : 清潔度、客室の快適度
2022 年 1 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2022 年 1 月 31 日)
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 6 to 10, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager.

4/10 (不満)

Ashlee

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2022 年 1 月に 2 泊滞在
Hotel Manager.からの返信 (投稿日 : 2022 年 1 月 31 日)
Dear Guest, Thanks for your feedback. I’m sorry that we failed to meet your needs and did not live up to your expectations. We take pride in our hotel and in providing a great place to stay for so many guests, and I deeply regret that we let you down. Perhaps you will give us another try in the future so we can do a better job of satisfying you. We’re always working to get better. Sincerely, Hotel Manager.

2/10 (非常に不満)

Donna

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Would describe my stay there as a “Nightmare “ if only I had been able to sleep. The toilet
2022 年 1 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2022 年 1 月 27 日)
Dear Guest, Thanks for your feedback. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you. I sincerely apologize that we let you down and assure you that action is already being taken to make things better for the future. I hope you will try us again in the future. Sincerely, Hotel Manager.

2/10 (非常に不満)

Martin

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very dirty room
2022 年 1 月に 1 泊滞在
Hotel Manager.からの返信 (投稿日 : 2022 年 1 月 17 日)
Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before. Sincerely, Hotel Manager.