The central feature of our trip was supposed to be the home, but several issues related to cleanliness and maintenance put a damper on the family's overall experience. I informed the manager as soon as possible and I commend their prompt reply and service recovery efforts.
For a property that asks a high rental rate, it's not unreasonable to expect that the home is cleaned and maintained with a high degree of oversight, quality, and consistency. Partial list of items:
1. Fish hook in the carpet near pool table- brother accidentally stepped on it and was injured
2. Wad of hair found on shower wall
3. Rusted utensils - all knives
4. WiFi not working
5.Tips missing on pool sticks, unable to use
6.Table tennis paddles and net damaged, unable to use
7.Several bathroom doors did not lock
8.Trash by pool area (recreational drug paraphernalia)
9.Disposal sink not working
(Observations: 1. As mentioned in other reviews, the water is noticeably salty. Though forewarned by the property manager and probably not anything they can change, it doesn't reduce the fact that its annoying to shower, cook, etc., with salty water. 2. There's a sizable list of "rules" on the lease that must be followed to avoid paying a damage fee)
Pros: The property is big, spacious, and visually appealing; lovely pool area; spacious bedrooms; remote, peaceful location