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ハンプトン イン & スイーツ アトランタ - ダウンタウンの口コミ

3 out of 5
ハンプトン イン & スイーツ アトランタ - ダウンタウン
161 Ted Turner Dr NW, Atlanta, GA

口コミ

8.2

とても良い

評価 10 - 1001 件の口コミ中 496 件が非常に良い" "
評価 8 - 1001 件の口コミ中 265 件が良い" "
評価 6 - 1001 件の口コミ中 111 件が普通" "
評価 4 - 1001 件の口コミ中 64 件が不満" "
評価 2 - 1001 件の口コミ中 65 件が非常に不満" "

8.6/10

清潔度

8.6/10

スタッフとサービス

8.2/10

設備とサービス

8.2/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Masao

良かった点 : 清潔度、スタッフとサービス
2024 年 3 月に 1 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 3 月 14 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We look forward to your next stay with us.

6/10 (普通)

Sanae

出張, 家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス
Nothing special for both good and bad.
2023 年 1 月に 3 泊滞在
GSM, Joshua Simmsからの返信 (投稿日 : 2023 年 2 月 6 日)
Thanks for staying at the Hampton Inn & Suites Atlanta Downtown, we appreciate your feedback, and apologize for the inconvenience. My only hope is that you will allow us another stay opportunity the next time your travels bring you to the Atlanta area.

8/10 (良い)

Masaru

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 10 月に 6 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 11 月に 3 泊滞在
Terrence Nellonからの返信 (投稿日 : 2019 年 11 月 12 日)
Thanks for staying with us. We appreciate your feedback!

10/10 (非常に良い)

Sharon

カップルで旅行
良かった点 : 設備とサービス
Paying for parking.Not clean parking lot.
2024 年 5 月に 2 泊滞在

4/10 (不満)

Logan

出張
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Air did not work properly. It was very warm in the room.
2024 年 5 月に 3 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We do apologize for any issues you had while you were here. Please reach out to the hotel so we can make it right for you. We always want you to come back and visit us.

2/10 (非常に不満)

Jeremy

出張
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Hotel air conditioning was not working. Hotel must control the air conditioning because all rooms were the same temperature. I had to buy a fan and have it ubered to me at 10:45 pm the first night because it was so hot in the room. Worst hotel experience. Had to move rooms because the first room air and tv didn’t work. Hotel is dated, bathroom was not the cleanest and I had to screw on the bathtub faucet because it wasn’t all the way on. Breakfast area was super hot and air wasn’t working there either. If you like a hot room and hot hotel then this is the one for you.
2024 年 5 月に 3 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We do apologize for any issues you had while you were here. Please reach out to the hotel so we can make it right for you. We always want you to come back and visit us.

2/10 (非常に不満)

Scott

出張, グループ旅行
気になった点 : 施設のコンディションと設備
The room and lobby was very hot. You can not change the temperature in your room. I was with 2 other people that had the same issue. We all had to go get fans to sleep.
2024 年 5 月に 3 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We do apologize for any issues you had while you were here. Please reach out to the hotel so we can make it right for you. We always want you to come back and visit us.

6/10 (普通)

Douglas

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
I did not like the noise and smell of the carpet.
2024 年 5 月に 1 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 5 月 18 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We do apologize for any issues you had while you were here. Please reach out to the hotel so we can make it right for you. We always want you to come back and visit us.

8/10 (良い)

Allyson

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My only complaint is that the first room the air never got below 73 which is warm for us. The front desk clerk was very helpful and moved us to another room & upgraded the room for our inconvenience; however, that room never cooled either. Otherwise, everything was comfortable, clean and friendly.
2024 年 5 月に 1 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We do apologize for any issues you had while you were here. Please reach out to the hotel so we can make it right for you. We always want you to come back and visit us.

6/10 (普通)

Chuang

気になった点 : 清潔度、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We do apologize for any issues you had while you were here. Please reach out to the hotel so we can make it right for you. We always want you to come back and visit us.

10/10 (非常に良い)

randy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice stay!
2024 年 5 月に 1 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We look forward to your next stay with us

8/10 (良い)

Patty

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed it, wired great for our downtown visit to Atlanta.
2024 年 5 月に 2 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 5 月 11 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We look forward to your next stay with us

8/10 (良い)

Maurice

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Good breakfast selection
2024 年 4 月に 1 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 5 月 11 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We look forward to your next stay with us

10/10 (非常に良い)

Roderick

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Non
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Roslynn R

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We look forward to your next stay with us

10/10 (非常に良い)

Michael、Milton

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
This was a great place to stay we reallly enjoyed it.
2024 年 4 月に 1 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We look forward to your next stay with us

8/10 (良い)

Marco

出張
良かった点 : 清潔度、スタッフとサービス
Outdated Windows dirty cracked Decor outdated
2024 年 4 月に 5 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 4 月 27 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We look forward to your next stay with us

10/10 (非常に良い)

Katharine

良かった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 4 月 25 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We look forward to your next stay with us

4/10 (不満)

Vinod

2024 年 4 月に 2 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We do apologize for any issues you had while you were here. Please reach out to the hotel so we can make it right for you. We always want you to come back and visit us.

8/10 (良い)

Gary

カップルで旅行
Breakfast was good. Friendly staff. Conveniently located. Near aquarium. Parks and restaurants.
2024 年 4 月に 1 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We look forward to your next stay with us

6/10 (普通)

michelle

2024 年 4 月に 3 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We do apologize for any issues you had while you were here. Please reach out to the hotel so we can make it right for you. We always want you to come back and visit us.

6/10 (普通)

Raef

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 2 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We do apologize for any issues you had while you were here. Please reach out to the hotel so we can make it right for you. We always want you to come back and visit us.

8/10 (良い)

Jaya、Vinton

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We look forward to your next stay with us

8/10 (良い)

Kim

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We never saw room service. They didn't clean our room. We checked in Sunday and left Wednesday so we should have seen our room cleaned at least once. On a positive note: The lobby and buffet staff were excellent.
2024 年 4 月に 3 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 4 月 11 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We do apologize for any issues you had while you were here. Please reach out to the hotel so we can make it right for you. We always want you to come back and visit us.

10/10 (非常に良い)

Marty

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 4 月 11 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We look forward to your next stay with us

8/10 (良い)

Lakisha

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Property was un walking distance to many attractions and was reasonably priced. The property was clean.
2024 年 4 月に 3 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We look forward to your next stay with us

4/10 (不満)

Debra

良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス
I transferred my stay to a friend, it was fully paid for and I called previously to make sure everything was ok. When he went to check in, he was told it wasn't and the person checking him in said "the credit card on file is going to be charged one way or another tonight" which was an uncalled comment coming from a front desk check in clerk. My friend called me to let me know, I called both PayPal and Expedia and was told by both that the room had been completely paid for in February. Manager was called and quickly figured out the front desk clerk was wrong and commented that the front desk clerk was a new employee. The front desk clerk needs to be informed that I am a paying customer and making comments like she did is unprofessional.
2024 年 4 月に 1 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 4 月 3 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We do apologize for any issues you had while you were here. Please reach out to the hotel so we can make it right for you. We always want you to come back and visit us.

4/10 (不満)

Teresa

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The blinds in my room didn’t work. My daughter had to stand on the couch to pull the outside blind down and to put it back up. I stepped on carpet barefoot where it met the wood flooring and my foot got stabbed by metal sticking up in the frayed carpet. The carpet was frayed along the seam to the wood flooring and I didn’t notice before stepping on it. The faucet in the bathroom didn’t drain but maintenance did come up and fixed that right away. There was no working outlet in the bathroom so we had to get ready in the room with the blinds offering dim light or full exposure. Also, we didn’t know we were in a handicapped room and water came out from the shower all over the floor that created a mess. Had we known ahead of time, we could have tried to minimize the water coming out onto the floor where a drain was at. The maintenance guy was very nice but these were issues out of his control. I don’t feel like this room, a king suite, was adequate for guest the way it was during our stay.
2024 年 3 月に 4 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 4 月 3 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We do apologize for any issues you had while you were here. Please reach out to the hotel so we can make it right for you. We always want you to come back and visit us.

10/10 (非常に良い)

Justin

2024 年 3 月に 1 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We look forward to your next stay with us

6/10 (普通)

Jennifer

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
The bathroom was very small and the breakfast was not very good. I will not be returning.
2024 年 3 月に 3 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 3 月 21 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We do apologize for any issues you had while you were here. Please reach out to the hotel so we can make it right for you. We always want you to come back and visit us.

10/10 (非常に良い)

Jose、Mount Olive

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location is very convenient it has all around it and close to the arena
2024 年 3 月に 1 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 3 月 16 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We look forward to your next stay with us.

2/10 (非常に不満)

Tanadia、Palm Coast

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No ac not acceptable!!! Rooms need to be cleaned thoroughly
2024 年 3 月に 1 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 3 月 16 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We do apologize for any issues you had while you were here. Please reach out to the hotel so we can make it right for you. We always want you to come back and visit us.

4/10 (不満)

Sergio

出張, 家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
This property has been under renovation. Our room was a renovated one but: first we did not request an accesible one and got a roll in / roll out shower which, in our case which we do not need one makes it un comfortable and ends up with a mess on the bathroom floor. The curtains did not work, the materials used in the renovation are cheap. Internet did not work because they were re wiring it, which is understandable but a heads up with an alternative would have been great. In a nut shell an OK place to spend a night if the price is cheap.
2024 年 3 月に 1 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 3 月 16 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We do apologize for any issues you had while you were here. Please reach out to the hotel so we can make it right for you. We always want you to come back and visit us.

6/10 (普通)

Kimberly

2024 年 3 月に 1 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 3 月 13 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We do apologize for any issues you had while you were here. Please reach out to the hotel so we can make it right for you. We always want you to come back and visit us.

10/10 (非常に良い)

Carlene

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was an excellent stay and I would probably stay here again if I ever need to be in downtown Atlanta.
2024 年 3 月に 1 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 3 月 13 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We look forward to your next stay with us.

10/10 (非常に良い)

Frederica

2024 年 3 月に 1 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 4 月 3 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We look forward to your next stay with us

10/10 (非常に良い)

Ryland

2024 年 3 月に 3 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 4 月 3 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We look forward to your next stay with us

10/10 (非常に良い)

Naeun、Broomfield

良かった点 : 清潔度、スタッフとサービス
2024 年 3 月に 1 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 3 月 6 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We look forward to your next stay with us.

10/10 (非常に良い)

Rachelle

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
My stay at the downtown Atlanta Hampton in a Georgia was a wonderful experience. Everyone was very helpful and friendly. A big thank you to Niya especially, give that lady a raise!
2024 年 2 月に 2 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 3 月 3 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We look forward to your next stay with us.

10/10 (非常に良い)

Kelsey

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was really close walk to The Tabernacle and was exactly what we needed!
2024 年 2 月に 1 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 3 月 1 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We look forward to your next stay with us.

10/10 (非常に良い)

Janine

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay
Great hotel, great breakfast, easy parking (additional cost), good breakfast, good service. Fantastic location.
2024 年 2 月に 1 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 2 月 28 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We look forward to your next stay with us.

10/10 (非常に良い)

George

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was close to public transportation and tourist attractions.
2024 年 2 月に 2 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 2 月 28 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We look forward to your next stay with us.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Downtown and walkable
Perfect spot right downtown! You can walk everywhere
2024 年 2 月に 1 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 2 月 24 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We look forward to your next stay with us.

10/10 (非常に良い)

Shenae

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 2 月 24 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We look forward to your next stay with us.

2/10 (非常に不満)

Fredy

気になった点 : スタッフとサービス
2024 年 2 月に 2 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 2 月 21 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We do apologize for any issues you had while you were here. Please reach out to the hotel so we can make it right for you. We always want you to come back and visit us.

10/10 (非常に良い)

Rhonda Martin

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 2 月 13 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We look forward to your next stay with us.

10/10 (非常に良い)

Sheena

2024 年 2 月に 1 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 2 月 13 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We look forward to your next stay with us.

10/10 (非常に良い)

Tiffany

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect location and accommodations
2024 年 2 月に 2 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 2 月 13 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We look forward to your next stay with us.

10/10 (非常に良い)

Lindsey

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place to stay
2024 年 2 月に 1 泊滞在
-Shanice (Guest Service Manager)からの返信 (投稿日 : 2024 年 2 月 13 日)
Thank you for staying here at Hampton Inn and Suites Downtown Atlanta. We look forward to your next stay with us.