中庭

カントリー イン & スイーツ バイ ラディソン アトランタ ダウンタウンの口コミ

2.5 out of 5

口コミ

6.0
評価 10 - 1003 件の口コミ中 185 件が非常に良い" "
評価 8 - 1003 件の口コミ中 211 件が良い" "
評価 6 - 1003 件の口コミ中 196 件が普通" "
評価 4 - 1003 件の口コミ中 166 件が不満" "
評価 2 - 1003 件の口コミ中 245 件が非常に不満" "

6.0/10

清潔度

7.2/10

スタッフとサービス

5.6/10

設備とサービス

5.6/10

施設のコンディションと設備

5.8/10

環境への配慮

口コミ

2/10 (非常に不満)

Yuri

2023 年 1 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 3 月 7 日)
Hello Yuri,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス
スタッフが良かった
総合的には良かったです。スタッフはとても優しく英語のわかない私にとても丁寧に教えてくれ嫌な顔1つもしないで対応してくれました。 しかし、バスタブが汚れていたのと、朝食が7時となっていたので7時にいきました。しかし、パン、果物とヨーグルトしか用意が無く全て揃ったのは7時半ぐらいでした。 後は問題なく良かったと思います。
2018 年 8 月に 1 泊滞在

2/10 (非常に不満)

India、Faison

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
On arrival, the building just doesn't have an inviting feel. While the lobby and check in area give the sense that ok looks can be deceiving, that was not the case. The room was outdated, the carpet was so dirty it was sticky and moist disgusting. Breakfast was frozen both mornings. you couldn't bring food to the room from the breakfast area, which unless its fruit i wouldn't because the room was nasty.
2024 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Hello India,We appreciate you sharing your experience. Guest feedback is valuable in helping us improve our services. If you have any further concerns, feel free to reach out to our management team directly for assistance.

8/10 (良い)

Andre

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
About as good as expected.
2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Hello Andre, We appreciate you taking the time to share your feedback with us. Should you have any further comments or concerns, please do not hesitate to reach out to us.

8/10 (良い)

HARIS

2024 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 19 日)
Hello HARIS,We're thrilled to hear you had a great stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back soon!

2/10 (非常に不満)

Jared

気になった点 : スタッフとサービス、施設のコンディションと設備
Terrible mangment
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Jared, We're sorry to hear about your experience. Your feedback is important to us and we encourage you to reach out to our management team directly to further discuss your concerns. Thank you for bringing this to our attention.

10/10 (非常に良い)

diann

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2024 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Hello diann, We regret to hear about your experience and appreciate your feedback. We encourage you to reach out to our management team directly to further discuss your concerns and provide valuable insights for improvement. Thank you for taking the time to share your thoughts with us.

8/10 (良い)

Jennifer Sue

良かった点 : 清潔度、スタッフとサービス
Very friendly staff
2024 年 4 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Hello Jennifer Sue,We are delighted to hear that you found our staff to be very friendly during your stay. Our team takes pride in providing excellent service to all our guests. Your kind words will be shared with the staff as positive feedback is always appreciated. Thank you for taking the time to share your experience with us.

10/10 (非常に良い)

Sheryl

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was nice and helpful, when I'm in Atlanta again, I will definitely stay there again.
2024 年 4 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Hello Sheryl,We're pleased to hear you had a positive experience with our staff during your stay in Atlanta. Your loyalty means the world to us, and we look forward to welcoming you back in the future for another great stay.

10/10 (非常に良い)

Sidney、Vallejo

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The front staff were very friendly & knowledgeable. There was a hot continental breakfast every morning. There were fresh cookies at the front desk.
2024 年 4 月に 5 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 20 日)
Hello Sidney,We are thrilled to hear you enjoyed the friendly service from our front staff and savored the hot breakfast we offer. The fresh cookies at the front desk are always a hit among our guests. Thank you for sharing your positive experience with us!

8/10 (良い)

Prashant

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 20 日)
Hello Prashant,We are thrilled to hear that you had a wonderful stay at our hotel! Your satisfaction is our top priority. If you have any additional feedback to share, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 (非常に良い)

Glenda

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Management and staff was very pleasant and professional.
2024 年 4 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 19 日)
Hello Glenda,We are delighted to hear that you found our management and staff pleasant and professional during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable experience at our hotel.

2/10 (非常に不満)

Kishore

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
its not safe rude staff
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 18 日)
Hello Kishore, We take feedback seriously and will address these concerns with our team. Ensuring the safety and comfort of our guests is our top priority. We encourage you to contact our management team to further discuss your experience.

10/10 (非常に良い)

Ronan

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Hello Ronan,We are delighted to hear that you had a wonderful experience during your stay with us. Our team appreciates your positive feedback and looks forward to welcoming you back in the future.

4/10 (不満)

Kellie

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location is nice since it's close to downtown but far enough away you're not in with the noise and traffic. The hotel is rundown though, there appears to be no upkeep in making the hotel look nice. The staff was not friendly - they were not rude either, but not welcoming or interested that there were guests around. The price for downtown Atlanta hotel is good...but you get what you pay for. Would not stay here again.
2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Hello Kellie,Thank you for sharing your feedback with us. We appreciate your comments about our convenient location. Rest assured, we value all guest feedback and will use your comments to continue improving our services. Feel free to reach out to our management team directly with any further concerns so they can assist you accordingly.

2/10 (非常に不満)

Leandra

家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Checked out within 2hrs of checking in. I booked two rooms. The bathroom was dirty the drains in the sink and shower had black stuff around it. The rooms are outdated and beds sunked in. Also the floors are slanted bad walking towards the window.
2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Hello Leandra,We appreciate your feedback and apologize for any inconvenience you experienced. Your comments will be shared with the management team to address these concerns. We strive to provide a comfortable stay for all our guests.

6/10 (普通)

Gabriela

出張, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
Great breakfast and friendly staff, close to uptown. Property and rooms are dated and need some maintenance.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Hello Gabriela,We appreciate your positive feedback regarding our breakfast and staff. We regularly strive to provide the best service to our guests. Your comments on the property and rooms have been duly noted and will be shared with our management for further review and improvement.

2/10 (非常に不満)

Lee

家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I arrived at the hotel around 6:15pm and I was on my way to my new hotel by 7:53pm. The floor in my room was slanted bad by the window I was on the 2nd floor. The bed was sunk in. The room was completely outdated nothing like the pictures. My toilet seat had urine and hair on it. The sink drain had black stuff on it. The shower drain had black guck around it. That was the final straw and I booked a room at JW Marriott so my children could enjoy their mini vacation in a clean hotel. I booked a second room for my sister so I lost out on two reservations. I would like a refund for both rooms because I wasn't there for two hours.
2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Hello Lee,We regret to learn about your recent experience at our hotel. We strive to provide a pleasant stay for all our guests and will address your concerns with our team. We value your feedback and will make sure to take necessary steps to prevent future occurrences. Thank you for bringing this to our attention and for considering staying with us.

8/10 (良い)

Yolaunda、Tallahassee

カップルで旅行
良かった点 : スタッフとサービス
Staff was great and place was clean. It’s older though and a little run down.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 12 日)
Hello Yolaunda, Thank you for recognizing our wonderful staff and clean environment. We appreciate your feedback about the age of the property and will certainly take it into consideration for future improvements. We hope to welcome you back for an even better experience next time.

6/10 (普通)

Margaret

良かった点 : スタッフとサービス
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 10 日)
Hello Margaret, We appreciate you choosing our hotel for your stay! If you have any feedback to share with us, please don't hesitate to reach out so we can address any concerns. We hope to welcome you back in the future for an improved experience.

10/10 (非常に良い)

Kashon

2024 年 3 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Hello Kashon,We are overjoyed to hear that you had a wonderful experience during your stay with us! If you have any further feedback to share, please do not hesitate to contact us directly. We look forward to welcoming you back in the future!

10/10 (非常に良い)

Bennie

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Like the convince to the hwy 85
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Hello Bennie,We appreciate your feedback on the hotel's proximity to Highway 85. It's great to hear you found our location convenient for your travels. Your input is valuable as we continue to enhance our guests' experiences. If you have any more comments or suggestions, please feel free to reach out to our management team.

4/10 (不満)

Johnattan

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Bad cigarette and mold odors in the room, air conditioning very loud.
2024 年 3 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 3 日)
Hello Johnattan, We appreciate your feedback regarding the odors in the room and noise from the air conditioning unit. Your comments will be shared with our team for further review and improvement. We hope you still found some aspects enjoyable during your stay. Thank you.

4/10 (不満)

Brenda

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 4 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 27 日)
Hello Brenda, We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact our hotel directly to provide more details on how we can improve. We value your input and hope to welcome you back for a more pleasant experience.

10/10 (非常に良い)

Heather、Carleton Place

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was conveniently located for my needs. The staff were very friendly and welcoming. The property is a bit older and a little run down but it was still nice. The bed was VERY comfy so that’s what was the most important to me!
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Hello Heather, We are pleased to hear you found our location convenient and our staff welcoming. We appreciate your feedback on the property's condition and are glad to know you enjoyed the comfortable bed during your stay. Your comfort is our priority, and we hope you will consider staying with us again in the future.

10/10 (非常に良い)

brittany

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I felt safe staying here. The beds where comfy and great breakfast.
2024 年 3 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Hello brittany,We're glad to hear you had a comfortable and secure stay with us, enjoyed our cozy beds, and indulged in our delicious breakfast offerings. Our team strives to uphold high standards to ensure our guests' satisfaction. If you have any future feedback or concerns, please feel free to reach out to us.

4/10 (不満)

Zhenzhong

出張, グループ旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I went several time in the same chain in Michigan, but this in Atlanta is a different story. My room was very dirty, aircon very noisy. All the hotel is very old and need maintenance. Not will back for sure.
2024 年 3 月に 5 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Hello Zhenzhong, We appreciate you taking the time to share your feedback with us. Your comments about the cleanliness and maintenance of your room have been noted and will be shared with the appropriate teams for their review. We apologize for any inconvenience this may have caused during your stay. Our goal is to ensure all guests have a comfortable experience, and we regret we fell short in your case.

6/10 (普通)

Antonio

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Bed and breakfast was good. Elevators need improvement and the men's restroom in the lobby was out of service.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 19 日)
Hello Antonio, We appreciate your feedback on the bed and breakfast experience. Rest assured, we have noted your comments about the elevators and men's restroom for further evaluation and improvement. Thank you for bringing this to our attention.

8/10 (良い)

Nadia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The receptionist was positive and welcoming
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 20 日)
Hello Nadia,We are delighted to hear that you found our receptionist positive and welcoming during your stay. We aim to provide excellent customer service to all our guests. Your feedback is greatly appreciated. Thank you for choosing our hotel and we hope to welcome you back in the future.

10/10 (非常に良い)

Gretchen

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy to find, clean in the room and the rest of the property, and everyone was super helpful!
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 12 日)
Hello Gretchen,We are delighted to hear that you found our hotel location convenient, and our rooms and property clean. Our team takes pride in providing helpful and friendly service to all our guests. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future.

8/10 (良い)

Yudy、staten island

出張, カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Property was fine, breakfast was good. Would stay again. Front desk personnel was a bit rude but I guess you can’t have it all.
2024 年 3 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 13 日)
Hello Yudy, We are delighted to hear that you enjoyed the property and breakfast during your stay. We appreciate your feedback about our front desk team as we strive to provide exceptional service to all our guests. Your comments have been noted, and we look forward to welcoming you back in the future for another pleasant stay.

8/10 (良い)

Jonathan、Brooklyn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Some Rooms Should Be Allowed Smoking Privileges & Also The TVs Should Be Updated For Netflix or Mirror Mode Use. They Say Non Smoking Hotel But Walkin Through It I Definitely Would Have Thought Otherwise. Threatening Customers With A $250 Cleaning Fee If Smoking Doesnt Stop The Customer Especially When Its Raining Outside.
2024 年 3 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 7 日)
Hello Jonathan, We appreciate your feedback regarding smoking policies and TV features. We value all guest opinions to enhance guest experience. It's important for us to maintain a smoke-free environment for all guests. We encourage guests to adhere to our policies for everyone's comfort and safety.

8/10 (良い)

Michael

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
One of the elevators was not functioning. The floor was stained and a bit dirty. Everything else was satisfactory and the bed was excellent.
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 29 日)
Hello Michael, Thank you for sharing your feedback with us. We appreciate your kind words about the comfortable bed. We will make sure to address the maintenance issues you mentioned to enhance the overall guest experience. Your comments help us improve for future stays.

4/10 (不満)

Alaysia

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
hotel appearance was not pleasant, from the physical property down to the staff
2024 年 2 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 29 日)
Hello Alaysia, We appreciate your feedback regarding the hotel's appearance and service. Your comments will be shared with the team for further improvement. Please feel free to reach out to our management team if you have any additional concerns that need addressing.

2/10 (非常に不満)

Gergana

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 22 日)
Hello Gergana,We're sorry to hear about your experience. Please feel free to reach out to our team with any details regarding your stay so we can address any concerns you may have. Your feedback is valuable to us.

10/10 (非常に良い)

Hailey Indica

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Hello Hailey Indica,We are delighted to hear you had a wonderful stay with us! If you have any further comments to share, please don't hesitate to reach out. We look forward to welcoming you back soon!

8/10 (良い)

Adrian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 17 日)
Hello Adrian,We are delighted to hear that you enjoyed your stay with us! If you have any further feedback to share, please do not hesitate to reach out to us directly. We look forward to welcoming you back soon!

2/10 (非常に不満)

Worth

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is horrible and they didn’t mention the repairs being done in the hotel. Loud banging and loud noise starting at 9:00am and lasting until 5:00pm. Do not stay here unless you want to hear that all day.
Managerからの返信 (投稿日 : 2024 年 2 月 10 日)
Hello Worth,Thank you for sharing your feedback regarding your recent stay at our property. We apologize for any inconvenience caused by the noise from the ongoing repairs. We understand that this was not ideal and we will make sure to communicate this better in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more peaceful stay.

8/10 (良い)

Walter

家族旅行
良かった点 : 清潔度、スタッフとサービス
2024 年 2 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 9 日)
Hello Walter,We appreciate you choosing our hotel for your stay! If you have any feedback or concerns, please reach out to us directly so we can address them. We hope to welcome you back in the future for an even better experience.

2/10 (非常に不満)

Alexus

2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Hello Alexus, We're sorry to hear that you didn't fully enjoy your stay. Your feedback is valuable to us and we encourage you to reach out to us directly to discuss any concerns you may have had. Your comfort and satisfaction are our top priorities.

8/10 (良い)

Benjamín

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Solo para dormir.
2024 年 2 月に 4 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 8 日)
Hello Benjamín, Nos alegra saber que encontraste nuestro hotel adecuado para descansar. Esperamos que hayas tenido una estancia cómoda y te invitamos a considerarnos nuevamente en el futuro.

8/10 (良い)

Patty

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
My son and I stayed here for the night after a NBA game for his birthday. I feel like the hotel was good. The pictures don't look anything like the actual place. The elevators need to be updated really bad.
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 6 日)
Hello Patty,Thank you for choosing our hotel for your son's birthday celebration. We appreciate your feedback and apologize if the appearance did not meet your expectations. Our team is continuously working on updating the property. Your comments regarding the elevators will be shared with the relevant department for further review.

10/10 (非常に良い)

Amarildo

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 5 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 6 日)
Hello Amarildo,We are thrilled to hear that you had an excellent experience during your stay with us! We aim to provide outstanding service and amenities to all of our guests, and we are pleased to know that we met your expectations. If you have any further comments or suggestions, please feel free to reach out to us. We hope to welcome you back again in the future for another great stay!

10/10 (非常に良い)

Shona

2024 年 1 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 6 日)
Hello Shona,We're thrilled to hear that you had a wonderful experience during your stay with us! It was a pleasure hosting you and we're glad that we met your expectations. Should you have any further feedback, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another exceptional stay!

10/10 (非常に良い)

Michael

2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 1 日)
Hello Michael,We sincerely appreciate your perfect rating! It was our pleasure to have you as our guest. We hope to welcome you back in the future for another exceptional stay.

10/10 (非常に良い)

Michel

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked how the front desk lady does her job, really nice welcoming and it was really quiet and great place to stay, first time in atlanta and loved it.
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 27 日)
Hello Michel,Thank you for taking the time to share your positive experience with us. We're delighted to hear that our front desk team provided a warm and welcoming experience during your stay. We strive to ensure a quiet and comfortable environment for all our guests. We're glad that you enjoyed your visit to Atlanta and we hope to have the pleasure of welcoming you back in the future.

4/10 (不満)

James

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 22 日)
Hello James, We appreciate you taking the time to share your experience with us. We're sorry to hear that your stay didn't meet your expectations. We encourage you to reach out to our hotel directly so that we can address any concerns you may have had. We value guest feedback and would appreciate the opportunity to make it right for you.

10/10 (非常に良い)

Amy

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff! Lots of guests checking in for conference nearby and the staff handled things great! Eugene was awesome, friendly and very helpful! Breakfast was great! We has a big group and we were treated great. Thanks for an awesome stay!
2024 年 1 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 10 日)
Hello Amy,Thank you for your wonderful feedback! We are delighted to hear that our staff, especially Eugene, provided excellent service during your stay. It's great to know that you enjoyed our breakfast and that your group was well taken care of. We appreciate you choosing our hotel for your conference and we hope to welcome you back in the future for another great stay!

8/10 (良い)

Rodney

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Couple night
The breakfast and staff were amazing
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 10 日)
Hello Rodney,Thank you for your kind words about our breakfast and staff. We are thrilled to hear that you had a wonderful experience with us. Your satisfaction is our top priority and we always strive to provide exceptional service. We appreciate your feedback and hope to welcome you back in the future for another amazing stay.

10/10 (非常に良い)

Kaliah

2024 年 1 月に 5 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 1 日)
Hello Kaliah,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience with us. It was a pleasure having you as our guest and we hope to welcome you back again soon.