When we booked the accommodation it was showing that it’s for up to 6 people but we got charged $40 as we were 4 adults and 1 child. In addition, we paid $20 for the internet but it still did not work. Very poor internet. So, in total we got charged $60 which should’ve not been charged.
宿泊されたお客様
2023 年 12 月に 2 泊滞在
2/10 (非常に不満)
Bianca
出張
2023 年 10 月 8 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Not available last minute and could not find the property or call at the last minute early in the morning after booking on day of stay after a huge work commitment driving grain cairns to Mareeba to Atherton to
Turn around and drive all the way back to
Cairns after 0200. Was a shame as was looking forward to staying there it seemed a lovely place to stay at the lady minute. Maybe next time
Bianca
2023 年 10 月に 1 泊滞在
4/10 (不満)
Michele
カップルで旅行
2023 年 9 月 24 日
気になった点 : スタッフとサービス、設備とサービス
The name is misleading, didn't see any rainforest, just a bit of bushland on the drive up the dirt road to the retreat. While clean, the room is sterile and date, with minimal appointments. The bathroom is much too small for 2 adults let alone for a room that is fitted out to accommodate 5 people. No staff on site while we were there. No air con control so we were not able to make the room comfortable. We would have been more comfortable in a cabin in a caravan park and it would have cost us 1/3 the price.
Michele
2023 年 9 月に 3 泊滞在
10/10 (非常に良い)
Birgitte
家族旅行
2023 年 8 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Spotlessly clean and spacious with a useful kitchen
Birgitte
2023 年 8 月に 1 泊滞在
6/10 (普通)
Helen
家族旅行
2023 年 7 月 24 日
It was a convenient place to stay.
Helen
2023 年 7 月に 1 泊滞在
8/10 (良い)
Jamie
家族旅行
2023 年 7 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Jamie
2023 年 7 月に 2 泊滞在
4/10 (不満)
Dianna
小さなお子様連れの家族旅行
2023 年 7 月 14 日
気になった点 : スタッフとサービス、施設のコンディションと設備
Upon arrived, there was no staff to greet guests. Only a box with security codes. Pool covered over, looked abandoned and scarce. Not like the pictures online. “Unit” 3 was clearly a conference room. Table against the wall no chairs. Positive if we wanted to run a classroom we had a projector and a white board along with tables under the TV to educate them. Also included sauna bedrooms so if the temperature rose dramatically we would have to luxury of sweating our butts off due to no air conditioning.
If you want a stay that’s run like a seminar then this is for you!
Can’t complain about the service as there was none.
Dianna
2023 年 7 月に 1 泊滞在
10/10 (非常に良い)
Adam
家族旅行
2023 年 6 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Adam
2023 年 6 月に 2 泊滞在
6/10 (普通)
Darren
2023 年 1 月 4 日
良かった点 : スタッフとサービス、設備とサービス
This is a great location. The only thing that could be more apparent when you book is that you are getting a room within a house. So there is a lot of shared spaces that you need to be aware of. If you are taking the whole place it has great view and grounds