Pros: Great communication, very roomy place, easy in and out, 12 min walk to train, hair dryer, lift, nice patio, fixed problems we had, let us check in earlyCons: sheets were left off a bed(brought us some late evening of next day), washer didn't have a drawer to put detergent in and seemed dirty(so we didn't use), needed hair conditioner, towels need replaced, needs just a little deeper cleaningOverall it was nice and an easy stay.