The reason we booked this property was because of it’s proximity to the pool. We were massively disappointed when we arrived as the whole pool area was being dug up. Not only did this mean we couldn’t use the pool and overlooked a building site the workmen started using mechanical diggers from 08:00 - 17:00 each week day. We were only told of this when we actually arrived, if we had been told beforehand we would definitely have cancelled. Other property owners obviously had greater integrity and told their customers as the complex was virtually empty. Extremely poor on behalf of both the owner and the manager, I don’t know how they can ruin peoples well earned holidays.
The interior of the apartment was very tired, not matching the bright and well maintained photos on the listing.
The downstairs toilet had no seat and the shower holder on the wall was broken, there were 4 of us but only 3 outside chairs, these, along with both outside tables were very old and dirty. The bedding was old and the pillows pretty disgusting to be honest. The fridge was rusty and difficult to close, several lights were not working, a glass/plastic lamp shade in the bedroom was broken. The sofa bed was broken and creaky. I could go on with a large list of tired items and it needs redecorating.
On the second day we tried the hob and it continued heating even when turned off, we reported and it was replaced within 2 days but we had to keep the fuse turned off which also operated the hot water system.
A second set of keys would have been useful, especially for a family of 4 who wanted to leave and come back at different times on occasions.
Overall very disappointed, we complained to the manager requesting a substantial discount, he contacted the owner who only offered 10% and refused to budge. The manager did offer his commission on top of this.
