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De Keyser Hotel

4.0 star property
Central hotel with a restaurant connected to a shopping center in Antwerp

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Photo gallery for De Keyser Hotel

View from property
Superior Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby sitting area
Breakfast, lunch and dinner served
Lobby
In the heart of Statiekwartier, De Keyser Hotel offers a sophisticated retreat with dry cleaning services, a business center, and Emerald restaurant. Stay connected with in-room WiFi and enjoy express check-out, multilingual staff assistance, luggage storage for your convenience. The hotel's overall condition has impressed previous guests.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Check availability for these dates

Tonight
Oct 6 - Oct 7
Check availability for tonight Oct 6 - Oct 7
Tomorrow
Oct 7 - Oct 8
Check availability for tomorrow Oct 7 - Oct 8
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double or Twin Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double or Twin Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Suite

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Minibar
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
2018, Antwerp, De Keyserlei 66 - 70

What's nearby

  • Antwerp Zoo - 1 min walk - 0.2 km
  • Green Square - 18 min walk - 1.5 km
  • Antwerp Market Square - 19 min walk - 1.6 km
  • Port of Antwerp - 20 min walk - 1.7 km
  • Sportpaleis - 6 min drive - 3.0 km

Getting around

  • Antwerp Central Station - 1 min walk
  • Antwerp Port House Tram Stop - 7 min drive
  • Antwerp (ANR-Antwerp Intl.) - 6 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Bier Central - ‬1 min walk
  • ‪Brasserie Windsor - ‬1 min walk
  • ‪Wasbar - ‬1 min walk

About this property

De Keyser Hotel

Upscale hotel located in Centraal Station
You can look forward to dry cleaning/laundry services, a bar, and a business center at De Keyser Hotel. The on-site restaurant, Emerald, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Express check-out, luggage storage, and tour/ticket assistance
  • A front-desk safe, a 24-hour front desk, and an elevator
  • Guest reviews speak well of the overall condition
Room features
All 123 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 40-inch LCD TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available from 7:00 AM to 11:00 PM (EUR 23 per day)
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM at scheduled times

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Emerald

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,615 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20.00 per person
  • Airport shuttle fee: EUR 11 per person (one way)
  • Airport shuttle fee per child: EUR 11.00 (one way), (from 2 to 11 years old)
  • Nearby parking fee: EUR 23 per day (98 ft away; open 7:00 AM to 11:00 PM)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

De Keyser
De Keyser Antwerp
De Keyser Hotel
De Keyser Hotel Antwerp
Hotel Keyser
Alfa De Keyser Antwerp
Hotel Alfa De Keyser
Keyser Hotel Antwerp
Keyser Hotel
Keyser Antwerp
De Keyser Hotel Hotel
De Keyser Hotel Antwerp
De Keyser Hotel Hotel Antwerp

Frequently asked questions

Is De Keyser Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at De Keyser Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at De Keyser Hotel?

Check-out is at noon. Late check-out is available for a fee.

Does De Keyser Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–11:00 PM at scheduled times. A fee of EUR 11 per person applies.

Where is De Keyser Hotel located?

Located in Centraal Station, this hotel is steps from De Keyserlei, Century Center, and Queen Astrid Square. Queen Elizabeth Hall and Flanders Meeting & Convention Center are just steps away. Antwerp Central Station and Antwerp (ZWE-Antwerp Central Train Station) are within a 2-minute walk.

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De Keyser Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 200 out of 1000 reviews
Rating 8 - Good. 423 out of 1000 reviews
Rating 6 - Okay. 244 out of 1000 reviews
Rating 4 - Poor. 95 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Soumaya

Disliked: Cleanliness, property conditions & facilities
?
Stayed 1 night in Sep 2025

8/10 Good

Nadjesca

Liked: Cleanliness, staff & service, property conditions & facilities
Was heerlijk samen met mijn dochter gegaan. Wij hebben genoten
Stayed 1 night in Jul 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service
Property is having some aging and closure issues, but it's ideally located, has a friendly staff, and is well-priced.
Stayed 1 night in Jul 2025

6/10 Okay

Nicky

Liked: Staff & service
Het hotel is oke, het is oud en gedateerd. Douchen in bad en de douchewand lekt gigantisch. Locatie is top. Vlak bij het centrum en centraal station.
Stayed 1 night in Aug 2025

10/10 Excellent

Maisa M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente localização

Excelente pois o hotel está muito bem localizado, da para fazer tudo a pé.
Stayed 1 night in Apr 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, very close to train station and restaurants.
Stayed 3 nights in Apr 2025

6/10 Okay

Miss N M

It was ok. Good location
Stayed 1 night in May 2025

10/10 Excellent

Parishkrit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and many stores and restaurants nearby.
Stayed 1 night in Apr 2025

4/10 Poor

Kevin

Disliked: Amenities, property conditions & facilities
Location location location but that's it...this hotel does not live up to its 4star rating. We will not stay there again.
Stayed 2 nights in Jul 2025

10/10 Excellent

judith

Liked: Cleanliness, staff & service, amenities
Next to the trainstation, everything walking distance, chinese restaurant in the hotel was fantastic
Stayed 1 night in Jan 2025

6/10 Okay

Andre

Liked: Staff & service
Gedateerd en beperkt ontbijt. Service was prima verder.
Stayed 2 nights in Jul 2025

8/10 Good

Efie

Liked: Cleanliness, staff & service, property conditions & facilities
Vlakbij het treinstation. Historisch centrum is op loopafstand.
Stayed 2 nights in May 2025

6/10 Okay

johanna

Liked: Cleanliness
De accommodatie ztit p bij het centraalstation Antwerpen ,wat jammer was er kon geen raam open en de airco deed het niet
Stayed 1 night in Jul 2025

8/10 Good

Tonny

Alles oké voor een weekendje Antwerpen te bezoeken. Ligging uitstekend.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maarten van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean, spacious rooms
Stayed 6 nights in Dec 2024

6/10 Okay

Karin

Liked: Cleanliness, staff & service
Behulpzame baliemedewerkers . Redelijk ontbijt. Schoon.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Decent hotel with good location.

The hotel's staff was basically friendly and helpful. Location of the hotel was convenient just beside of the Central Station. In the hotel room there were some needs and malfunction like air condition. Breakfast was okay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

leuk hotel in t centrum

mooie kamer, badkamer met ligbad goed en gevarieerd ontbijtbuffet
Stayed 1 night in Jan 2025

4/10 Poor

han

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Erg onvriendelijk personeel ...grote problemen met airco...geen afzuig in badkamer...geen douche...absoluut geen aanrader
Stayed 4 nights in Jul 2025

6/10 Okay

Erik

Liked: Cleanliness, staff & service
Accomodatie was schoon, maar zeer gedateerd. Personeel was wel zeer klantvriendelijk.
Stayed 1 night in Apr 2025

10/10 Excellent

Yukako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地はとても良い。 早朝フロントに人が居らず、しばらく待たされたこと以外は問題なし。 また泊まりたい。
Stayed 1 night in Feb 2025

6/10 Okay

Elodie

Liked: Cleanliness, room comfort

Hôtel correct a côté de la gare

Un hôtel bien mais un peu vieillot. Climatisation non fonctionnelle dans une chambre, télévision qui ne marchait pas dans l'autre, des gens rentrent dans la chambre en pleine nuit... Personnel gentil, mais pas toujours réactif. Petit déjeuner bien. Avis très mitigé.
Stayed 5 nights in Jun 2025

8/10 Good

Nadia

Liked: Staff & service
We hebben er prima verbleven. Locatie ten opzichte van het station en het Elisabeth Center was perfect.
Stayed 2 nights in Sep 2024

6/10 Okay

Jake

Liked: Staff & service
Great location. Could smell neighbour smoking on balcony inside
Stayed 1 night in Feb 2025

2/10 Terrible

Larry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible place to stay. At 2:30 in the morning there was someone banging on every door on our floor and yelling. This went on for 20 minutes and the hotel staff did nothing. Stay away from this dirty and very old hotel.
Stayed 1 night in Jun 2025

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